At a Glance
- Tasks: Lead delivery operations and enhance customer experience in the UK.
- Company: Join Westwing, a dynamic player in international e-commerce.
- Benefits: Competitive salary, leadership opportunities, and a chance to innovate.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Make a real impact on premium delivery and drive customer satisfaction.
- Qualifications: Experience in logistics, leadership skills, and a passion for innovation.
The predicted salary is between 59400 - 72600 £ per year.
Westwing is seeking a Senior Last Mile Manager to take regional ownership of delivery and returns operations in the United Kingdom.
You will lead carrier performance, negotiate rate cards, and drive a premium customer experience while mentoring a regional Coordinator.
You will build AI agent workflows, automate repetitive tasks, and collaborate with Customer Care to align KPIs and drive NPS improvements.
Expect field work and leadership responsibilities in a fast-paced, international e-commerce
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Senior Last Mile Leader, UK — Premium Delivery & Innovation employer: Westwing
Westwing is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a significant impact in the e-commerce sector. With a strong focus on employee growth, you will have the opportunity to lead and mentor while working in a fast-paced environment that values creativity and collaboration. Located in the UK, Westwing offers a unique chance to be at the forefront of premium delivery and innovation, ensuring a rewarding career path for dedicated professionals.
