At a Glance
- Tasks: Lead a supportive housing project and empower tenants to regain independence.
- Company: Alexandra House, a community-focused organisation in Exmouth.
- Benefits: Competitive salary, generous leave, healthcare plan, and pension scheme.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experienced manager with housing knowledge and strong customer service skills.
The predicted salary is between 37068 - 37068 £ per year.
We are currently recruiting for a Services Manager on a fixed‑term contract to manage our supported housing project in Exmouth. Alexandra House is a supported housing service offering temporary accommodation to 23 tenants aged 18‑65 with low to medium support needs to help them regain independence. No personal care responsibilities in this role.
Duties include:
- Providing effective leadership and guidance to our colleagues and customers within the project
- Undertaking void inspections and liaising with our Property Services Team and contractors regarding void works
- Promoting continual review and improvement of services
- Fostering hope and creating conditions in which people can be enabled to live independently, be empowered and thrive
- Participating in an out of hours on‑call support rota (approximately one week in every 16 weeks) with an additional payment of £169 per week
Is this you?
- A creative and forward‑thinking individual
- An experienced and qualified manager with a strong background in housing management
- Knowledge of support and housing related issues
- A flair for budgeting and cost management
- The ability to manage a crisis empathetically and professionally
- Excellent customer service skills and the ability to motivate a team
Benefits:
- A competitive annual salary of £37,068
- Enhanced 26 days annual leave + Bank Holidays
- Healthcare plan with retail discount scheme
- Company pension scheme – matched contributions up to 10% of salary
- Learning opportunities
- No personal care responsibilities
- £250 refer a friend scheme
- Colleague and team recognition awards
We aim to promote an inclusive environment, which attracts people from a wide range of backgrounds and experiences to advance the service we provide for the benefit of all those we support. We are committed to equal opportunities and welcome applicants from all areas of the community.
Services Manager in Exmouth employer: Westward Housing Group
Contact Detail:
Westward Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Manager in Exmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for a Services Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Familiarise yourself with their approach to supported housing and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share examples of how you've successfully managed teams and improved services in previous roles. Highlighting your ability to foster hope and empower others will resonate well with potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Alexandra House.
We think you need these skills to ace Services Manager in Exmouth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Services Manager role. Highlight your experience in housing management and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Showcase Your Leadership Skills: As a Services Manager, you'll be leading a team and supporting tenants. Use your application to demonstrate your leadership style and any past successes in managing teams or projects. We love to see examples of how you've motivated others!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you're a great fit for the role!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at Westward Housing Group
✨Know Your Stuff
Make sure you brush up on your knowledge of housing management and support services. Familiarise yourself with the specific needs of the tenants at Alexandra House and be ready to discuss how you can help them regain independence.
✨Show Your Leadership Skills
Prepare examples of how you've effectively led a team in the past. Think about times when you motivated colleagues or improved service delivery. This role is all about guidance, so showcasing your leadership style will be key.
✨Be Ready for Scenario Questions
Expect questions that assess your crisis management skills. Prepare to discuss how you would handle various situations empathetically and professionally, especially in a supported housing context.
✨Highlight Your Budgeting Flair
Since budgeting and cost management are crucial for this role, come prepared with examples of how you've successfully managed budgets in previous positions. This will demonstrate your financial acumen and ability to make informed decisions.