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- Tasks: Support the Development team and assist with home ownership inquiries.
- Company: Join a forward-thinking organisation dedicated to community development.
- Benefits: Enjoy a competitive salary, generous leave, and work-from-home flexibility.
- Why this job: Make a difference in people's lives while developing your career.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Inclusive workplace with opportunities for growth and recognition.
The predicted salary is between 25875 - 25875 £ per year.
Homeworker with designated office in Newton Abbot
36.25 hours per week
£25,875 per annum
We have an exciting opportunity in our Development team for a Development and Home Ownership Assistant to join on a full‑time, permanent basis. This is a homeworking position with a designated office in Newton Abbot. You will be required to attend the office for team meetings and training, so the successful candidate will need to have a manageable travelling distance to Newton Abbot.
Responsibilities:
- Monitoring incoming post and emails and circulating to the relevant colleagues
- Providing cover for incoming home ownership calls
- Uploading information and documents to our CRM systems
- Support the Development team in preparation for property handovers and through the end of defects process, liaising with customers to ensure repairs are satisfactorily completed
- Assist in the coordination and follow up of resident surveys for new homes and provide information for reports
- Supporting the Home Ownership advisors with welcome letters, remortgage inquiries and audit preparations
Benefits of working for Westward:
- A competitive annual salary of £25,875
- 26 days annual leave + Bank Holidays
- Work from home setup
- Employee Healthcare plan with retail discount scheme
- Company pension scheme - matched contributions up to 10% of salary
- £250 refer a friend scheme
- Colleague Recognition Awards
- Training opportunities
Closing date: 14th April 2026
Interview date: 23rd April 2026
We aim to promote an inclusive environment, which attracts people from a wide range of backgrounds and experiences to advance the service we provide, for the benefit of all our employees and communities we support.
Assistant (Development & Home Ownership) employer: Westward Housing Group
Contact Detail:
Westward Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant (Development & Home Ownership)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for opportunities, especially in Development and Home Ownership roles. You never know who might have the inside scoop on a job that’s perfect for you!
✨Tip Number 2
Prepare for those interviews! Research the company and the role thoroughly. Think about how your skills can support the Development team and enhance home ownership experiences. Practise common interview questions and be ready to showcase your enthusiasm for the position.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows your professionalism and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We’ve got all the latest openings listed there, and it’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Westward!
We think you need these skills to ace Assistant (Development & Home Ownership)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant role. Highlight your relevant experience in development and home ownership, and show us how you can contribute to our team.
Show Your Communication Skills: Since you'll be handling emails and calls, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to reflect how you would interact with colleagues and customers.
Highlight Your Organisational Skills: This role involves monitoring post and emails, so let us know about your organisational skills. Share examples of how you've successfully managed multiple tasks or projects in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding the process.
How to prepare for a job interview at Westward Housing Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Development and Home Ownership Assistant. Familiarise yourself with tasks like monitoring emails, supporting the Development team, and liaising with customers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves a lot of communication, be prepared to demonstrate your ability to convey information clearly. Think of examples where you've successfully handled calls or emails, especially in a customer service context. This will highlight your suitability for managing home ownership inquiries and resident surveys.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows that you're not just interested in the job, but also in how you can grow within the company.
✨Be Ready for Practical Scenarios
You might be asked to solve practical problems related to the role during the interview. Brush up on your CRM knowledge and think through how you would handle specific situations, like coordinating property handovers or dealing with customer repairs. This will demonstrate your proactive approach and problem-solving skills.