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- Tasks: Create delicious meals and manage food service at Headingley Hall.
- Company: Join Westward Care, dedicated to providing exceptional care and support.
- Benefits: Flexible hours, ongoing training, and a supportive work environment.
- Why this job: Make a real difference in people's lives while honing your culinary skills.
- Qualifications: Experience in hospitality and a passion for quality food are essential.
- Other info: Must be flexible with shifts, including weekends and holidays.
The predicted salary is between 24000 - 36000 £ per year.
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Job Description
Job Description
Location: Headingley Hall Care Home, 5 Shire Oak Road
RESPONSIBLE TO Head Chef
Hours: 40 hrs per week, (5 days out of 7, alternative weekends and must be flexible to work/cover when required to cover holiday, sickness etc)
Would consider 32 hours per week (4 days out of 7, alternative weekends and must be flexible to work/cover when required to cover holiday, sickness etc)
Shift pattern – 7.30am-4pm / 9.30am-6pm
Will be based at Headingley Hall and will be required to cover some shifts at our other sites.
Overall Objectives
To consistently deliver appetising high quality food and beverages, using fresh locally sourced ingredients wherever possible and within agreed budget.
To assist in the management of food and beverage provision whilst building excellent relationships with the Head Chef, colleagues, customers and suppliers.
To contribute to the professional standard of the dining facilities by assisting in the management of the catering and waiting staff, the quality of the service, the appearance and cleanliness of the surroundings.
To contribute to an ambience within the setting that is appropriate to the customer profile and in line with the vision and values of Westward Care Ltd.
To contribute to the success of events and marketing activities by providing food and beverages that demonstrate the high standard of catering available at Headingley Hall.
About The Role
MAIN DUTIES:
Delivering the Vision
To contribute to the management of the food and beverage provision at Headingley Hall to deliver a high quality, appropriate, restaurant standard service to customers within approved budgets.
To lead by example to ensure that all customers and employees are treated with equality, dignity and respect and every individual feels they can challenge discrimination and harassment in employment practice and service provision.
To contribute to an ethos of ‘right first time and on time’ for food and beverage provision and service.
Quality Management
To demonstrate a sense of pride for the job and the organisation.
To ensure a professional appearance of all catering staff and self in accordance with uniform standards.
To understand the dietary requirements of all customers and visitors and to have systems and procedures in place to ensure this information is up to date and correct.
To proactively manage relationships with suppliers to ensure good value, reliability and consistent quality.
To ensure compliance with all relevant organisational, legal and financial procedures and policies in order to protect customers and employees and minimise risk and financial loss.
To ensure health and safety of self, team and customers through best practice in all aspects of work and in line with Westward Care Health and Safety guidelines.
To ensure all documentation is completed accurately and to the required standard within agreed timeframes.
Setting Standards
To contribute to a set of standards for the food and beverage provision in agreement with the Head Chef & General Manager.
To contribute to the systems and procedures to ensure that the quality of food and beverage provision is consistent throughout the day and week and meets the high standards agreed.
To ensure the standards for food and beverage are implemented and reinforced through the satisfactory training of teams and individuals at all stages of the employee lifecycle.
Managing the Team.
To lead in a way that inspires and empowers individuals to be the best they can.
To contribute to the development of others through the sharing of knowledge, skills and information to enhance the experience of the customer.
To participate in training and development to meet mandatory requirements and identified needs.
Communication
To assist in providing relevant and timely information and feedback on food and beverage provision to the General Manager at agreed intervals and in an agreed format.
To establish effective communication on all aspects of food and beverage provision with all Headingley Hall employees by participating in departmental and team meetings.
To contribute to an environment that encourages and values feedback on food and beverage provision from all employees, customers and visitors to Headingley Hall.
To maintain confidentiality as appropriate.
Customer Service
To delight the customer by exceeding their expectations in creative and fun ways. E.g. surprise treats, birthday meals, asking for favourite meals, seeking out someone’s favourite brand etc.
To ensure standards are reinforced through the satisfactory training of teams and individuals at all stages of the employee lifecycle.
To ensure that employees are engaged and motivated to anticipate customers needs and empowered to deliver them.
To lead by example in all aspects of food and beverage provision and to be proactive in addressing issues identified by customers, employees and visitors to a satisfactory conclusion.
To be proactive in getting customer feedback on food and beverage provision, identifying changes if required and to present a case for change to the Head Chef or General Manager.
To create an ethos that anticipates customer needs and puts the customer first that is understood and adopted by all team members.
To promote an understanding that internal customers are to be treated with the same respect and understanding as external customers.
Profitability and Growth
To assist in communicating relevant targets and budgets to the team in a manner that empowers them to contribute to success.
To minimise waste and loss through good management practice, training and planning.
To manage stock levels and date rotation effectively to ensure availability without excessive stock.
To manage portion size consistently and appropriate to the customer.
To have excellent knowledge of Westward Care Ltd’s services and facilities and to promote these at every opportunity.
Additional Information
The post holder will be expected to work when required to cover for sickness and holidays.
You will be required to work unsocial hours, weekends and Bank Holidays as necessary to meet the needs of the service.
The service operates 24 hours per day, seven day per week and flexibility is essential to meet the needs of the service.
This job description is not necessarily an exhaustive list of duties but is intended to reflect the range of duties that the post holder will perform. The job description will be regularly reviewed and may be changed in accordance with the needs of the home and organisation – in consultation with the post holder.
Level of DBS disclosure required: Enhanced
Skills Needed
Managerial / Operational, Hospitality
About The Company
Passionate about making a difference
Here at Westward Care, we all share the same ambition – to deliver the very best care and support. It’s our aim to make a real difference, always prioritising health and happiness in everything we do. And with our on-going training and development, we’re always learning new ways of meeting the changing needs of older people.
Company Culture
Quality. We aim high when it comes to our care and our facilities. We settle for nothing short of excellence.
Respect. We give all our residents the freedom to live a full and active life, respecting their privacy and dignity, giving them the support they need to control their own lives.
Integrity. We take pride in our openness and honesty, keeping the promises we make to our residents and to each other – building confidence and trust.
Service. Customer Service defines everything about our approach to care and support. We always go the extra mile for our residents and their families.
Required Criteria
Desired Criteria
Closing DateMonday 4th August, 2025
Contract Typefulltime
SalaryBased on Experience
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Individual and Family Services
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Chef at Headingley Hall employer: Westward Care
Contact Detail:
Westward Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chef at Headingley Hall
✨Tip Number 1
Familiarise yourself with the specific dietary requirements and preferences of the residents at Headingley Hall. Understanding these needs will not only help you in your role but also demonstrate your commitment to providing excellent customer service during the interview.
✨Tip Number 2
Showcase your ability to manage relationships with suppliers effectively. Be prepared to discuss how you can ensure quality and reliability in food sourcing, as this is crucial for maintaining high standards in the kitchen.
✨Tip Number 3
Highlight your experience in leading and training a team. Be ready to share examples of how you've inspired and empowered your colleagues in previous roles, as this aligns with the ethos of Westward Care.
✨Tip Number 4
Prepare to discuss your flexibility and willingness to work varied hours, including weekends and bank holidays. This is essential for the role, so demonstrating your adaptability will make you a more attractive candidate.
We think you need these skills to ace Chef at Headingley Hall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the culinary field, especially any roles that involved managing food and beverage provision. Emphasise your ability to work with fresh, locally sourced ingredients and your understanding of dietary requirements.
Craft a Compelling Cover Letter: In your cover letter, express your passion for cooking and customer service. Mention specific examples of how you've contributed to high-quality dining experiences in previous roles, and align your values with those of Westward Care.
Showcase Your Management Skills: Since the role involves managing a team, highlight any leadership experience you have. Discuss how you've inspired and empowered team members in past positions, and provide examples of successful training or development initiatives you've led.
Demonstrate Flexibility: Given the flexible hours required for this position, mention your willingness to work unsocial hours, weekends, and holidays. This shows your commitment to meeting the needs of the service and your adaptability in a dynamic environment.
How to prepare for a job interview at Westward Care
✨Show Your Passion for Cooking
During the interview, express your enthusiasm for cooking and creating high-quality dishes. Share specific examples of your culinary experiences and how you use fresh, locally sourced ingredients to enhance your meals.
✨Demonstrate Team Leadership Skills
Highlight your ability to lead and inspire a team in a kitchen environment. Discuss any previous experiences where you successfully managed staff, trained new team members, or improved team dynamics to create a positive working atmosphere.
✨Understand Dietary Requirements
Be prepared to discuss how you accommodate various dietary needs and preferences. Show that you understand the importance of catering to individual requirements and can implement systems to ensure all customers are satisfied.
✨Emphasise Customer Service
Talk about your approach to customer service in a dining setting. Provide examples of how you've gone above and beyond to exceed customer expectations, whether through special meal requests or creating memorable dining experiences.
