At a Glance
- Tasks: Provide compassionate care and support to enhance the well-being of our customers.
- Company: Join Westward Care, a passionate team dedicated to making a difference.
- Benefits: Competitive pay, ongoing training, and a supportive work environment.
- Other info: Flexible hours required; be part of a team that values trust and kindness.
- Why this job: Make a real impact in people's lives while working in a caring community.
- Qualifications: Empathy, teamwork, and a commitment to delivering quality care.
The predicted salary is between 27000 - 27000 € per year.
Location: Headingley Hall Care Home, 5 Shire Oak Road
Overall Objectives
To ensure that all customers consistently receive person-focused care promoting health and well-being. To lead by example in delivering support and care that emphasizes quality, respect, dignity, independence, and choice for every customer.
About The Role
MAIN DUTIES
- Delivering the Vision
- Treat all customers and employees with equality, dignity, and respect.
- Encourage challenging discrimination and harassment.
- Quality Management
- Demonstrate pride in the job and organization.
- Maintain a professional appearance according to uniform standards.
- Follow care plans and Quality Management System guidelines.
- Assist in maintaining cleanliness and appearance of Headingley Hall.
- Ensure health and safety through best practices and Westward Care guidelines.
- Complete paperwork accurately and within agreed timeframes.
- Being part of the Team
- Work effectively with team members to deliver customer care and ensure smooth operation.
- Share knowledge, skills, and information to enhance customer experience.
- Participate in training and development as required.
- Communication
- Provide timely information and feedback to the Care Manager.
- Use various communication methods to meet customer needs and build relationships.
- Maintain confidentiality.
- Attend team and individual meetings as required.
- Customer Service
- Support independence and dignity in care delivery.
- Encourage customers to participate in social and leisure activities.
- Address issues identified by customers, employees, and visitors promptly.
- Identify opportunities for service improvement and communicate ideas to the Care Manager.
- Create a welcoming environment for customers and visitors.
- Anticipate customer needs and prioritize customer satisfaction.
- Treat internal customers with the same respect as external customers.
- Profitability and Growth
- Manage resources effectively to minimize waste and deliver high-standard care.
- Identify opportunities for efficiency and effectiveness in role and as a team.
- Promote Headingley Hall’s services and facilities.
Additional Information
- Expected to cover shifts for sickness and holidays.
- Required to work unsocial hours, including nights, weekends, and Bank Holidays as necessary.
- Flexibility essential due to 24/7 service operation.
- Job description subject to review and changes in consultation with the post holder.
- Level of DBS disclosure required: Enhanced.
About The Company
Passionate about making a difference. Here at Westward Care, we all share the same ambition – to deliver the very best care and support. It’s our aim to make a real difference, always prioritising health and happiness in everything we do. And with our ongoing training and development, we’re always learning new ways of meeting the changing needs of older people.
Company Culture
- Trust - Trust is built through consistent actions, honest care, and mutual respect.
- Kindness - Each day we will lead with small, simple acts—a smile, a kind word, a supportive action—that make a big impact.
- Respect - Respect goes beyond polite gestures. It’s about treating everyone with fairness and dignity.
- Teamwork - We know we are stronger when united as a team to provide exceptional care.
Required Criteria
Desired Criteria
Closing Date: Thursday 11th June, 2026
Contract Type: fulltime
Salary: £12.93 Hourly
Carer employer: Westward Care
At Westward Care, we pride ourselves on being an exceptional employer dedicated to making a meaningful difference in the lives of our customers. Located in Headingley Hall Care Home, our supportive work culture fosters trust, kindness, and respect, ensuring that every team member feels valued and empowered. With ongoing training and development opportunities, we are committed to your growth while providing high-quality, person-focused care in a warm and welcoming environment.
StudySmarter Expert Advice🤫
We think this is how you could land Carer
✨Tip Number 1
Get to know the company culture! Before your interview, check out Westward Care's values and mission. This will help you align your answers with what they care about, showing that you're not just a good fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your commitment to dignity, respect, and quality care—these are key in the carer role.
✨Tip Number 3
Be ready to share your experiences! Think of specific examples where you've shown kindness, teamwork, or problem-solving in previous roles. This will help you stand out and show that you can contribute positively to Headingley Hall.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Carer
Some tips for your application 🫡
Show Your Passion for Care:When writing your application, let your passion for caring shine through! Share personal experiences that highlight your commitment to promoting health and well-being. We want to see how you embody the values of respect, dignity, and independence in your approach.
Tailor Your Application:Make sure to tailor your application to the specific role of Carer at Headingley Hall. Use keywords from the job description to demonstrate that you understand the responsibilities and are ready to take them on. This shows us you’re serious about joining our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on your relevant skills and experiences that align with the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at Westward Care
✨Know the Care Values
Before your interview, make sure you understand the core values of Westward Care, such as trust, kindness, respect, and teamwork. Be ready to share examples from your past experiences that demonstrate how you've embodied these values in your work.
✨Showcase Your Communication Skills
As a carer, effective communication is key. Prepare to discuss how you’ve successfully communicated with both customers and team members in previous roles. Think about specific situations where your communication made a positive impact on care delivery.
✨Demonstrate Flexibility and Team Spirit
Given the nature of the role, flexibility is crucial. Be prepared to talk about times when you’ve adapted to changing circumstances or worked collaboratively with others to ensure high-quality care. Highlight your willingness to cover shifts and support your team.
✨Prepare Questions About Customer Care
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful queries about how the care home promotes independence and dignity for its customers. This shows your genuine interest in enhancing customer experience and aligns with their mission.
