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- Tasks: Create delicious meals and manage food service at Headingley Hall.
- Company: Join Westward Care, dedicated to providing exceptional care and support.
- Benefits: Enjoy flexible hours, ongoing training, and a supportive work environment.
- Why this job: Be part of a team that values quality, respect, and integrity in care.
- Qualifications: No specific experience required; passion for food and customer service is key.
- Other info: Must be flexible with shifts, including weekends and holidays.
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Job Description
Job Description
Location: Headingley Hall Care Home, 5 Shire Oak Road
RESPONSIBLE TO Head Chef
Hours: 40 hrs per week, (5 days out of 7, alternative weekends and must be flexible to work/cover when required to cover holiday, sickness etc)
Would consider 32 hours per week (4 days out of 7, alternative weekends and must be flexible to work/cover when required to cover holiday, sickness etc)
Shift pattern – 7.30am-4pm / 9.30am-6pm
Will be based at Headingley Hall and will be required to cover some shifts at our other sites.
Overall Objectives
To consistently deliver appetising high quality food and beverages, using fresh locally sourced ingredients wherever possible and within agreed budget.
To assist in the management of food and beverage provision whilst building excellent relationships with the Head Chef, colleagues, customers and suppliers.
To contribute to the professional standard of the dining facilities by assisting in the management of the catering and waiting staff, the quality of the service, the appearance and cleanliness of the surroundings.
To contribute to an ambience within the setting that is appropriate to the customer profile and in line with the vision and values of Westward Care Ltd.
To contribute to the success of events and marketing activities by providing food and beverages that demonstrate the high standard of catering available at Headingley Hall.
About The Role
MAIN DUTIES:
Delivering the Vision
To contribute to the management of the food and beverage provision at Headingley Hall to deliver a high quality, appropriate, restaurant standard service to customers within approved budgets.
To lead by example to ensure that all customers and employees are treated with equality, dignity and respect and every individual feels they can challenge discrimination and harassment in employment practice and service provision.
To contribute to an ethos of ‘right first time and on time’ for food and beverage provision and service.
Quality Management
To demonstrate a sense of pride for the job and the organisation.
To ensure a professional appearance of all catering staff and self in accordance with uniform standards.
To understand the dietary requirements of all customers and visitors and to have systems and procedures in place to ensure this information is up to date and correct.
To proactively manage relationships with suppliers to ensure good value, reliability and consistent quality.
To ensure compliance with all relevant organisational, legal and financial procedures and policies in order to protect customers and employees and minimise risk and financial loss.
To ensure health and safety of self, team and customers through best practice in all aspects of work and in line with Westward Care Health and Safety guidelines.
To ensure all documentation is completed accurately and to the required standard within agreed timeframes.
Setting Standards
To contribute to a set of standards for the food and beverage provision in agreement with the Head Chef & General Manager.
To contribute to the systems and procedures to ensure that the quality of food and beverage provision is consistent throughout the day and week and meets the high standards agreed.
To ensure the standards for food and beverage are implemented and reinforced through the satisfactory training of teams and individuals at all stages of the employee lifecycle.
Managing the Team.
To lead in a way that inspires and empowers individuals to be the best they can.
To contribute to the development of others through the sharing of knowledge, skills and information to enhance the experience of the customer.
To participate in training and development to meet mandatory requirements and identified needs.
Communication
To assist in providing relevant and timely information and feedback on food and beverage provision to the General Manager at agreed intervals and in an agreed format.
To establish effective communication on all aspects of food and beverage provision with all Headingley Hall employees by participating in departmental and team meetings.
To contribute to an environment that encourages and values feedback on food and beverage provision from all employees, customers and visitors to Headingley Hall.
To maintain confidentiality as appropriate.
Customer Service
To delight the customer by exceeding their expectations in creative and fun ways. E.g. surprise treats, birthday meals, asking for favourite meals, seeking out someone’s favourite brand etc.
To ensure standards are reinforced through the satisfactory training of teams and individuals at all stages of the employee lifecycle.
To ensure that employees are engaged and motivated to anticipate customers needs and empowered to deliver them.
To lead by example in all aspects of food and beverage provision and to be proactive in addressing issues identified by customers, employees and visitors to a satisfactory conclusion.
To be proactive in getting customer feedback on food and beverage provision, identifying changes if required and to present a case for change to the Head Chef or General Manager.
To create an ethos that anticipates customer needs and puts the customer first that is understood and adopted by all team members.
To promote an understanding that internal customers are to be treated with the same respect and understanding as external customers.
Profitability and Growth
To assist in communicating relevant targets and budgets to the team in a manner that empowers them to contribute to success.
To minimise waste and loss through good management practice, training and planning.
To manage stock levels and date rotation effectively to ensure availability without excessive stock.
To manage portion size consistently and appropriate to the customer.
To have excellent knowledge of Westward Care Ltd’s services and facilities and to promote these at every opportunity.
Additional Information
The post holder will be expected to work when required to cover for sickness and holidays.
You will be required to work unsocial hours, weekends and Bank Holidays as necessary to meet the needs of the service.
The service operates 24 hours per day, seven day per week and flexibility is essential to meet the needs of the service.
This job description is not necessarily an exhaustive list of duties but is intended to reflect the range of duties that the post holder will perform. The job description will be regularly reviewed and may be changed in accordance with the needs of the home and organisation – in consultation with the post holder.
Level of DBS disclosure required: Enhanced
Skills Needed
Managerial / Operational, Hospitality
About The Company
Passionate about making a difference
Here at Westward Care, we all share the same ambition – to deliver the very best care and support. It’s our aim to make a real difference, always prioritising health and happiness in everything we do. And with our on-going training and development, we’re always learning new ways of meeting the changing needs of older people.
Company Culture
Quality. We aim high when it comes to our care and our facilities. We settle for nothing short of excellence.
Respect. We give all our residents the freedom to live a full and active life, respecting their privacy and dignity, giving them the support they need to control their own lives.
Integrity. We take pride in our openness and honesty, keeping the promises we make to our residents and to each other – building confidence and trust.
Service. Customer Service defines everything about our approach to care and support. We always go the extra mile for our residents and their families.
Required Criteria
Desired Criteria
Closing DateMonday 4th August, 2025
Contract Typefulltime
SalaryBased on Experience
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Individual and Family Services
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Chef at Headingley Hall employer: Westward Care Limited
Contact Detail:
Westward Care Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chef at Headingley Hall
✨Tip Number 1
Familiarise yourself with the specific dietary requirements and preferences of the residents at Headingley Hall. Understanding these needs will not only help you in your role but also show your commitment to providing excellent customer service during the interview.
✨Tip Number 2
Demonstrate your ability to work flexibly by highlighting any previous experience where you've adapted to changing schedules or covered for colleagues. This is crucial as the role requires covering shifts due to holidays and sickness.
✨Tip Number 3
Showcase your passion for using fresh, locally sourced ingredients. You might want to prepare a few ideas or examples of dishes that align with this philosophy, as it reflects the values of Westward Care and can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you would contribute to creating a positive dining atmosphere. Think about ways to surprise and delight customers, as this aligns with the role's emphasis on exceeding customer expectations.
We think you need these skills to ace Chef at Headingley Hall
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Chef position at Headingley Hall. Understand the responsibilities and expectations, such as delivering high-quality food and managing relationships with suppliers.
Tailor Your CV: Customise your CV to highlight relevant experience in the culinary field. Emphasise any managerial roles or experience in hospitality that aligns with the job requirements, particularly your ability to lead a team and maintain high standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cooking and customer service. Mention specific examples of how you've exceeded customer expectations in previous roles and how you can contribute to the ethos of Westward Care.
Highlight Flexibility: Since the role requires flexibility in working hours, be sure to mention your availability and willingness to work weekends and holidays. This shows your commitment to meeting the needs of the service.
How to prepare for a job interview at Westward Care Limited
✨Show Your Passion for Food
During the interview, express your enthusiasm for cooking and creating high-quality meals. Share specific examples of dishes you've prepared and how you source fresh, local ingredients. This will demonstrate your commitment to the role and align with the company's values.
✨Understand Dietary Requirements
Be prepared to discuss how you manage dietary restrictions and preferences. Highlight any experience you have in catering to diverse needs, as this is crucial in a care home setting. Showing that you prioritise customer satisfaction will resonate well with the interviewers.
✨Emphasise Team Leadership Skills
Since the role involves managing a team, be ready to talk about your leadership style. Provide examples of how you've inspired and developed others in previous roles. This will showcase your ability to contribute positively to the team dynamic at Headingley Hall.
✨Demonstrate Flexibility and Adaptability
Given the need for flexibility in working hours and covering shifts, share instances where you've successfully adapted to changing circumstances. This will reassure the interviewers that you're reliable and can handle the demands of the job.