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For Companies At a Glance
- Tasks: Engage with patients daily and manage appointments in a busy reception team.
- Company: Join Westrop Medical Practice, part of the Brunel Health Group.
- Benefits: Enjoy NHS pension scheme and a supportive work environment with training opportunities.
- Other info: Be part of a practice serving 49,000 patients across the South West.
- Why this job: Make a difference in patient care while developing your skills in a dynamic setting.
- Qualifications: Previous experience in primary care is a plus; strong communication and computer skills are essential.
The predicted salary is between 24000 - 36000 £ per year.
Westrop Medical Practice is seeking an enthusiastic and energetic individual to fulfil a role within our expanding busy reception team at Moredon Surgery.
Responsibilities
- Daily face‑to‑face and telephone contact with patients
- Arrange appointments and follow up patient‑related tasks
- Handle high volume of phone calls and perform back‑office administration
- Support patients and navigate them to appropriate care
- Maintain a friendly, diplomatic, and caring disposition
Qualifications
- Previous experience in a primary care setting preferred
- Excellent communication skills
- Computer literacy essential
Benefits
- National Health Service pension scheme
- Supportive environment with opportunities for further training
About the Practice
Westrop Medical Practice, part of the Brunel Health Group, is based in Swindon, Wiltshire and operates six surgeries serving 49,000 patients across the South West of England.
Receptionist/Administrator - Moredon Surgery - 34.5 Hours in Swindon employer: Westrop Medical Practice
Contact Detail:
Westrop Medical Practice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Administrator - Moredon Surgery - 34.5 Hours in Swindon
✨Tip Number 1
Get to know the practice! Research Westrop Medical Practice and understand their values and services. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will boost your confidence and help you articulate your experience in a way that aligns with what they’re looking for.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the practice and might even give you a heads-up on what the interviewers are really looking for.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist/Administrator - Moredon Surgery - 34.5 Hours in Swindon
Some tips for your application 🫡
Show Your Enthusiasm: We want to see your passion for the role! Make sure to express your enthusiasm for working in a busy reception team and how you can contribute to our friendly environment.
Highlight Relevant Experience: If you've got previous experience in a primary care setting, shout about it! We love candidates who can bring their skills to the table, so make sure to detail any relevant roles you've had.
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to match the job description. Mention specific responsibilities from the role that excite you and how you can handle them.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Westrop Medical Practice
✨Know the Practice Inside Out
Before your interview, take some time to research Westrop Medical Practice and its values. Familiarise yourself with their services and patient care approach. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your Communication Skills
As a receptionist/administrator, excellent communication is key. Prepare examples of how you've successfully handled difficult situations or communicated effectively in previous roles. Practising these scenarios can help you articulate your experience confidently during the interview.
✨Demonstrate Your Organisational Skills
Given the high volume of phone calls and administrative tasks, it's crucial to highlight your organisational abilities. Think of specific instances where you managed multiple tasks efficiently. Be ready to discuss how you prioritise and stay organised under pressure.
✨Emphasise Your Caring Disposition
In a healthcare setting, a friendly and caring attitude is essential. Prepare to share examples that demonstrate your empathy and ability to support patients. This will resonate well with the interviewers, as they are looking for someone who can create a welcoming environment.