Company Description
Westron Care Ambulance is a dedicated non-emergency patient transport provider focused on delivering safe, reliable, and compassionate ambulance care services. The team supports individuals who require assistance traveling to and from hospitals, clinics, and other care facilities, ensuring comfort, dignity, and respect at all times. Westron Care Ambulance works closely with healthcare providers and families to coordinate timely and professional transport. The organization values teamwork, high-quality care, and strong communication to create a supportive environment for both patients and staff.
Role Description
This is a full-time, on-site Ambulance Care Assistant role based in Wolverhampton. The Ambulance Care Assistant will support patients during journeys by assisting with safe transfers, positioning, and mobility, following manual handling and safety procedures. The role involves providing person-centered care, monitoring patient comfort, and offering reassurance, including support for individuals with dementia and other complex needs. Day-to-day tasks include preparing vehicles and equipment, completing documentation, maintaining cleanliness and infection control standards, and collaborating with drivers, healthcare professionals, and dispatch teams. The Ambulance Care Assistant will communicate clearly with patients, relatives, and colleagues, respond calmly in urgent situations, and uphold all safeguarding and confidentiality requirements.
Qualifications
- Candidates should possess strong caregiving and dementia care skills to provide person-centered support for patients with varying physical and cognitive needs.
- Candidates should possess manual handling skills and awareness of safe moving and handling techniques, including the use of mobility aids and equipment.
- Candidates should possess effective communication and interpersonal skills to interact respectfully with patients, relatives, and multidisciplinary teams.
- Relevant experience in health or social care, ambulance services, or patient transport is beneficial.
- Basic life support or first aid certification, or willingness to obtain it, is an advantage.
- Ability to work shifts, remain calm under pressure, and follow clinical and safety protocols is required.
- A valid driver’s license suitable for ambulance work may be beneficial, depending on service needs.
- Commitment to equality, diversity, safeguarding, and maintaining patient dignity and confidentiality is essential.
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Ambulance care assistant in Wolverhampton employer: Westron Care Ambulance
Westron Care Ltd is an exceptional employer dedicated to providing outstanding patient care in a supportive and dynamic environment. Located in Walsall, our team enjoys flexible working hours, comprehensive training opportunities, and access to a world-class Employee Assistance Program, all while making a meaningful impact on the lives of patients. Join us to be part of a caring community that values teamwork, respect, and personal growth.
