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- Tasks: Transport non-urgent patients safely and provide exceptional care during their journey.
- Company: Join Westron Care, a dedicated team focused on patient transport and care.
- Benefits: Earn above minimum wage, enjoy flexible shifts, and access ongoing training.
- Why this job: Make a real difference in patients' lives while working in a supportive environment.
- Qualifications: 2 years in healthcare or patient transport, clean driving license, and strong communication skills.
- Other info: Uniform provided, pension scheme, and opportunities for overtime.
Westron Care Ltd is looking for dedicated individuals to join our team as Ambulance Care Assistants/Drivers.
Role Overview
The role of the Ambulance Care Assistant/Driver involves the transportation of non-urgent patients to and from health/social care premises and private residences. This is a responsible role that requires a professional and caring attitude, as well as teamwork.
Key Responsibilities
- Transport patients to and from hospitals, clinics, and other healthcare facilities, ensuring they are safe and well cared for.
- Work as a single or double crew, responsible for either driving the ambulance or supporting the traveling patient.
- Utilize carry chairs, stair climbers, wheelchairs, stretchers, and scoops as needed.
- Ensure patients have a safe, smooth journey, complying with all relevant traffic legislation and driving with consideration for other road users.
- Maintain the ambulance equipment and supplies, ensuring they are clean and in good working condition.
- Treat all patients with dignity and respect in communications and actions, particularly considering cultural differences and disabilities, in line with company policy.
- Ensure the safe handover of patients to/from clinical settings, ensuring clear and concise communication with relevant personnel.
- Accurately complete all appropriate documentation in accordance with company policies and submit within required timeframes.
- Record all journey information, including any deterioration in the patient's health, accidents, incidents, or any other required documentation.
- Maintain flexibility in attitude to meet the constantly changing nature of care and service delivery.
- Undertake required learning and ensure that this is put into practice; maintain personal CPD via our online training portal every 12 months.
Essential Requirements
- Minimum of 2 years experience in a similar role within healthcare or patient transport.
- Clean driving license for over 3 years with no more than 3 endorsement points.
- Valid First Aid at Work certificate as a minimum, or FREC 3 Qualification or Ambulance Care Assistant Certificate (in date).
- Clean Enhanced DBS on the update service, or willing to undertake one.
- Minimum of 25 years old for insurance purposes.
- Excellent interpersonal skills with the ability to communicate effectively at all levels.
- A flexible, approachable, calm, enthusiastic, honest, and integrity-driven attitude.
- Good level of English (spoken and written).
- High level of physical fitness is essential, as the role includes manual handling and patient support.
- Willingness to work weekends as required.
Benefits
- Minimum Regular 4-hour shifts with varying start times.
- Uniform provided.
- Access to our world-class Employee Assistance Program (EAP).
- Enrolment in our Company Pension scheme.
- Free ongoing annual CPD training.
- Opportunities to work overtime on both PTS and patient repatriation.
- On-site parking.
How to Apply
If you meet the above requirements and are eager to contribute to a dedicated team providing excellent patient care, please submit your CV and a cover letter to:
Email: info@westroncareltd.co.uk
Phone: 0333 577 3070 / 07300 495 081
Join us in making a difference in the lives of our patients!
Ambulance Care Assistant role/ Support worker/ Driver in Walsall employer: Westron Care Ambulance
Contact Detail:
Westron Care Ambulance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ambulance Care Assistant role/ Support worker/ Driver in Walsall
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Westron Care. Understand their values and mission in patient transport. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As an Ambulance Care Assistant, you'll need to interact with patients and healthcare professionals. Try role-playing common scenarios with a friend to boost your confidence and ensure you can communicate effectively during the interview.
✨Tip Number 3
Show off your experience! Be ready to discuss your previous roles in healthcare or patient transport. Highlight specific examples where you demonstrated care, teamwork, and problem-solving skills. This will help you stand out as a candidate who can handle the responsibilities of the role.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Westron Care site. This not only streamlines the process but also shows your enthusiasm for the position. Plus, it’s a great way to ensure your CV gets into the right hands!
We think you need these skills to ace Ambulance Care Assistant role/ Support worker/ Driver in Walsall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in healthcare or patient transport. We want to see how your skills match the role of an Ambulance Care Assistant, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for patient care and why you’re the perfect fit for our team. Keep it friendly and professional, just like we do at StudySmarter.
Showcase Your Interpersonal Skills: Since communication is key in this role, make sure to highlight your interpersonal skills in both your CV and cover letter. We love candidates who can connect with patients and colleagues alike!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and it helps us keep everything organised. Let’s get you on board!
How to prepare for a job interview at Westron Care Ambulance
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Ambulance Care Assistant. Familiarise yourself with patient transport protocols and the equipment you'll be using, like carry chairs and stretchers. This knowledge will show your commitment and readiness for the role.
✨Showcase Your Interpersonal Skills
Since this role involves a lot of patient interaction, be prepared to demonstrate your excellent communication skills. Think of examples where you've effectively communicated with patients or worked as part of a team. Highlighting your ability to treat patients with dignity and respect will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios, such as how you'd handle a difficult patient or an emergency situation. Practise your responses to these types of questions, focusing on your problem-solving skills and calmness under pressure. This will help you stand out as a candidate who can handle the demands of the job.
✨Demonstrate Your Flexibility and Commitment
Westron Care values flexibility, so be ready to discuss your willingness to work varying shifts and weekends. Share any experiences that showcase your adaptability in previous roles. This will highlight your dedication to providing exceptional care, no matter the circumstances.