Quality Systems

Quality Systems

Leicester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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WestRock

At a Glance

  • Tasks: Support quality systems and ensure compliance while driving process improvements across EMEA.
  • Company: Join a leading company in the consumer packaging sector with a focus on innovation.
  • Benefits: Competitive salary, flexible working, and opportunities for professional growth.
  • Why this job: Make a real impact on food safety and product stewardship in a dynamic environment.
  • Qualifications: 3+ years in quality or materials science, strong communication skills, and project management experience.
  • Other info: Travel opportunities across EMEA and a chance to work on exciting innovation projects.

The predicted salary is between 36000 - 60000 £ per year.

Job Purpose

The Quality Systems Project Specialist is responsible for providing guidance and support of validation for new processes, materials systems, and software. Knowledge of and adherence to regulatory compliance for implementation is required while identifying and adopting best practices across EMEA.

This role will partner with Food Safety and Product Stewardship teams to increase knowledge and capability, provide administration support and provide solutions to expediate these critical processes. In addition, this role has a key responsibility to create, deliver, support development, integration, implementation, and central reporting as related to all facets of the quality management systems.

Job Responsibilities/Key accountabilities:

  • Assure requirements of development and implementation of validation activities process improvement activities are executed within compliance to regulatory requirements commensurate to the protection of Smurfit Westrock and satisfaction of the customers serviced within the Consumer packaging sector.

  • Support Food Safety and Product Stewardship with building database platforms and finding solutions to execute responses to customer to meet customer requirements and maintain database for suppliers and internal stakeholders

  • Build Food Safety and Product Stewardship training and support execution of this training across EMEA & APAC

  • Develop the eQMS infrastructure to support the digital QMS execution, training, and updates across EMEA.

  • Provide monthly reporting for EMEA Quality metrics
  • Track all Support activities in eQMS

  • Manage all changes and updates to standardised QMS platforms, to ensure compliance evidenced by the output of appropriate documentation and validation activities suitable to such changes and updates.

  • Build capability in software validation requirements as it relates to innovation projects. Support the Innovation team, provide guidance on projects as it related to materials and testing requirements. Build processes, to support the innovation team reporting.

  • Develop, understand, and execute onboarding new systems for quality, including, but not limited to. Digital DOC, Laboratory systems, and digital COA implementations across EMEA.

  • Ensure consistency across all sites GMP, Testing, Documentation, Templates and Customer Communication
  • Support introduction of significant operational projects through providing expertise in the framework required to achieve quality compliance. Such projects may include ERP roll out programme, digital batch record, Prepress transformations, and new printing technologies
  • Lead and support ad hoc customer projects for problem solving process capability or quality improvements across EMEA.
  • Develop standard key account presentations and data analysis for monthly customer reporting
  • Produce data and present reports for site, customers and corporate as required.

  • Develop and improve processes in Food Safety and Product Stewardship to support the QM and the site teams on a key requirement to self-service effectively

  • Lead improvements to enhance business transformation projects
  • Support introduction of new equipment on site and validation processes to meet safety and customer expectations

  • Identify improvement projects and continuous improvement initiatives in line with site and corporate requirements

  • Support senior leadership team in introducing systems and procedures to enhance operating effectiveness and efficiencies

Knowledge, Skills, Experience

  • Minimum 3 years\’ experience in Materials Science and or/Quality role

  • Demonstrable success with stakeholder management

  • Process Engineer background or prove success in business process improvement
  • Essential strong English communications skills verbal and written.
  • Desirable second European language
  • Working and audit knowledge relevant accredited standards – Pharma/Food
  • Experience in a manufacturing/production environment ideally with experience and knowledge of Industry standards and guidelines.
  • Demonstrable experience of leading change and implementing continuous improvement processes.
  • Management experience
  • Demonstrable experience of validating new equipment and processes
  • Knowledge of Good Manufacturing Practices (GMP)
  • Project management and critical thinking skills such as 6 Sigma, or another recognised Business Improvement Technique
  • Root cause analysis and problem-solving techniques
  • Customer relations skills
  • Excellent skills in information handling, analysis, and presentation
  • Excellent skills in using Microsoft Office packages.

Behaviours

  • Analytical thinking
  • Self-Control
  • Tenacity
  • Rational Persuasion
  • Efficiency Focused
  • Concern for standards and Results focused.
  • Communication/briefing skills
  • Negotiation/consultation skills
  • Commercial awareness

Other Requirements

Flexible and adaptable to change and prepared to take on additional responsibilities with other duties as required to meet business needs. Successfully adapts to changing demands and conditions. Be able to be self-motivated, standards driven, with a keen eye for detail whilst being team focused and harnessing collaboration and co-operation of others. This role will require travel across EMEA as required.

Quality Systems employer: WestRock

At Smurfit Kappa, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through comprehensive training programmes and opportunities for advancement within the Quality Systems team, particularly in our EMEA locations. With a strong focus on regulatory compliance and best practices, we empower our employees to make meaningful contributions while enjoying a supportive culture that values teamwork and excellence.
WestRock

Contact Detail:

WestRock Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality Systems

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Quality Systems role.

✨Tip Number 2

Prepare for interviews by researching the company and its quality management systems. We want you to show off your knowledge of regulatory compliance and best practices. Tailor your answers to highlight how your experience aligns with their needs.

✨Tip Number 3

Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. We want you to feel confident discussing your experience in materials science and process improvement.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Quality Systems

Validation of processes
Regulatory compliance
Food Safety knowledge
Product Stewardship
Database management
eQMS infrastructure development
Quality metrics reporting
GMP knowledge
Project management
Continuous improvement
Stakeholder management
Root cause analysis
Problem-solving techniques
Microsoft Office proficiency
Change management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Quality Systems role. Highlight your experience in materials science and quality roles, and don’t forget to mention any relevant project management skills or continuous improvement techniques you've used.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about quality systems and how your background aligns with our needs. Be specific about your achievements and how they relate to the job description.

Showcase Your Communication Skills: Since strong communication skills are essential for this role, make sure your application reflects that. Use clear, concise language and check for any typos or grammatical errors. We want to see your attention to detail!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at WestRock

✨Know Your Quality Systems

Make sure you brush up on your knowledge of quality management systems and regulatory compliance. Familiarise yourself with the specific standards relevant to the role, like GMP and any industry-specific guidelines. This will show that you're not just interested in the job, but that you understand the critical nature of quality assurance.

✨Showcase Your Problem-Solving Skills

Prepare examples from your past experiences where you've successfully led change or implemented continuous improvement processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical thinking and ability to tackle challenges head-on.

✨Communicate Effectively

Since strong communication skills are essential for this role, practice articulating your thoughts clearly and concisely. Be ready to discuss how you've managed stakeholder relationships in the past and how you can bring that experience to the table. Remember, it's not just about what you say, but how you say it!

✨Be Ready for Technical Questions

Expect some technical questions related to materials science and quality roles. Brush up on your knowledge of software validation and process improvement techniques like Six Sigma. Being able to discuss these topics confidently will set you apart as a knowledgeable candidate who can contribute to the team right away.

Quality Systems
WestRock
Location: Leicester
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