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For Companies At a Glance
- Tasks: Join our team to manage orders, logistics, and customer communications daily.
- Company: We're a growing company in the Construction & Manufacturing sector, based in Chester-Le-Street.
- Benefits: Enjoy a competitive salary, 25 days leave, and a supportive work environment.
- Why this job: Be part of a friendly team and contribute to seamless operations in a thriving business.
- Qualifications: Previous experience in transport and logistics is preferred; CRM knowledge is a plus.
- Other info: This is a permanent position with Monday to Friday hours and an early finish on Fridays.
The predicted salary is between 30000 - 42000 £ per year.
WHAT IS IN IT FOR YOU?
- Negotiable Annual Base Salary DOE
- Monday to Friday working hours, 8.30-4.30 with a 4pm finish on a Friday.
- Fully Office based Chester-Le-Street location
- 25 days leave + Bank Holidays
- Pension contribution scheme
- Upwardly mobile business encountering consistent growth
- Permanent position from day one
- Warm, friendly and hugely supportive team.
THE BUSINESS
Our fantastic client specialises within the Construction & Manufacturing sector. They seek to appoint a talented Ordering, Transport & Logistics professional to join their expanding team in Chester-Le-Street. Our client is seeking a highly organised and detail-oriented professional to join their Order Management & Fulfilment team. This role plays a pivotal part in ensuring seamless operations, from order placement to final delivery, while maintaining efficiency and accuracy across various business functions.
THE ROLE
- Order Processing & Inventory Management
- Accurately process customer orders and ensure timely fulfilment.
- Source items from multiple suppliers, selecting optimal options based on cost, transport efficiency, lead times, and stock availability.
- Oversee inventory tracking and procurement of stock and consumables for multiple locations.
- Transport & Logistics Coordination
- Optimise transport methods for cost-effectiveness and operational efficiency.
- Manage shipping logistics, track deliveries, and handle transport-related inquiries.
- Address order discrepancies, delayed shipments, and supplier coordination issues.
- Validate transport invoices and maintain supplier data in shared systems.
- Invoice & Documentation Management
- Process commercial invoices, purchase orders, and dispatch notes with precision.
- Generate manifests, reconcile purchase invoices, and maintain accurate financial records.
- Provide customers with essential documentation, including proof of delivery (PODs).
- Customer & Supplier Communication
- Serve as a key point of contact for order inquiries, transport arrangements, and delivery timelines.
- Communicate professionally with customers, suppliers, and internal teams to ensure seamless order execution.
- Resolve order amendments, discrepancies, and quality issues proactively.
- Returns & Credit Handling
- Manage return processes and credit applications, ensuring timely resolution.
- Negotiate costs and coordinate refunds with suppliers.
- Process returned goods and maintain accurate documentation for credit applications.
THE PERSON
- Previous transport and logistics experience
- Experience within financial systems, sage preferential
- Experience of utilising CRMs
- Experience within order management
- Comfortable within a customer/client facing role
- Any experience of using Salesforce would be brilliant but not essential
TO APPLY
Please apply for this position and your CV will go direct to Kyle Jevons who is leading the search. Alternatively, if you have any questions, please get in touch with Kyle at Westray Recruitment Group – 01642 612 600.
Transport & Logistics Administrator (Chester-Le-Street) employer: Westray Recruitment Group
Contact Detail:
Westray Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport & Logistics Administrator (Chester-Le-Street)
✨Tip Number 1
Familiarise yourself with the specific transport and logistics processes relevant to the construction and manufacturing sectors. Understanding the nuances of these industries will help you speak confidently about how your experience aligns with the role.
✨Tip Number 2
Network with professionals in the transport and logistics field, especially those who have experience in order management and fulfilment. Engaging with industry contacts can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your knowledge of financial systems and CRMs, particularly Sage and Salesforce. Being able to demonstrate familiarity with these tools during your discussions can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss specific examples of how you've handled order discrepancies or logistics challenges in the past. Having concrete stories ready will showcase your problem-solving skills and ability to manage customer relationships effectively.
We think you need these skills to ace Transport & Logistics Administrator (Chester-Le-Street)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in transport and logistics. Emphasise any previous roles that involved order management, inventory tracking, or customer communication to align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your organisational skills and attention to detail. Mention specific examples from your past work that demonstrate your ability to manage orders and logistics effectively.
Highlight Relevant Skills: In your application, clearly outline your experience with financial systems and CRMs. If you have used Salesforce or similar tools, make sure to mention this as it could set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application reflects your attention to detail, which is crucial for the role of Transport & Logistics Administrator.
How to prepare for a job interview at Westray Recruitment Group
✨Showcase Your Organisational Skills
As a Transport & Logistics Administrator, being organised is key. Prepare examples of how you've successfully managed orders and inventory in the past. Highlight any systems or processes you’ve implemented to improve efficiency.
✨Demonstrate Your Communication Skills
This role requires effective communication with customers, suppliers, and internal teams. Be ready to discuss how you've handled inquiries or resolved discrepancies in previous roles. Practice articulating your thoughts clearly and professionally.
✨Familiarise Yourself with Relevant Software
Knowledge of financial systems and CRMs is beneficial for this position. If you have experience with Sage or Salesforce, be sure to mention it. If not, do some research on these tools to show your willingness to learn.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding order discrepancies or logistics challenges. Think of specific situations where you successfully navigated such issues and be prepared to share those stories.
