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For Companies At a Glance
- Tasks: Oversee daily operations, manage teams, and ensure quality standards in a manufacturing facility.
- Company: Join a long-established, supportive company with a dog-friendly office culture.
- Benefits: Enjoy a competitive salary, private healthcare, pension, and 24 days holiday.
- Why this job: Make a real impact by driving operational improvements and leading a dedicated team.
- Qualifications: Proven leadership in manufacturing, strong communication skills, and a passion for growth.
- Other info: Dynamic role with opportunities for personal and professional development.
The predicted salary is between 36000 - 54000 £ per year.
WHAT IS IN IT FOR YOU?
- Permanent role
- Stockton on Tees location
- Annual salary £45K
- 39-hour week - Monday to Friday 8:30am start times, day shift only - 1pm finish on a Friday
- 24 days holiday plus statutory (3 required for xmas shutdown)
- Private health care
- Good pension
- Supportive company culture
- Dog friendly office
THE BUSINESS
Westray Recruitment Group is seeking an experienced and highly skilled Operations Manager to oversee and optimise the daily operations within a busy manufacturing facility. The ideal candidate will have a strong background in business management, manufacturing, team leadership, and quality management systems, ensuring that production goals are met efficiently, safely, and cost-effectively. The Operations Manager will play a pivotal role in improving operational performance, driving improvements, managing production teams, and ensuring compliance with industry standards, regulations, and quality assurance protocols. The Business Manager will also hold commercial focus with the ability to effectively deal with customers/suppliers, generate quotations and deliver costing activities. Our client manufactures onsite at their Stockton on Tees facility and they have a steady and reliable order book, priding themselves on the long-lasting relationships in place and the service they deliver. The business is a profitable enterprise within a buoyant marketplace. The organisation is 43 years old so they are long established in their field of expertise and they have a passion to maintain relationships and grow new business.
THE ROLE
- Holding an overarching responsibility for Business Operations, ultimately overseeing a team of 5 people and reporting directly into the business Directors
- Point of contact for customers, preparing quotations and resolving issues.
- Working to ensure compliance with Quality Management Systems BS EN ISO 9001 and to ensure consistent product quality.
- Ensuring the effective delivery of "soft HR" practices.
- Supervising, mentoring, and developing a team.
- Promoting a culture of teamwork, safety, continuous improvement, and quality excellence across all levels.
- Working in conjunction with the Production Supervisor to ultimately deliver the production plan
- Ensuring compliance with health and safety regulations, industry standards, and environmental requirements.
- Holding budget and cost control responsibility.
- Having ownership of procurement and stock control
- Ensure facilities and equipment are maintained adequately.
THE PERSON
- You will either be a proven Operations Manager or someone with the ambition & drive to step into and learn within the role
- You will have proven leadership within a manufacturing environment (minimum 5 years)
- Established track record of managing teams, improving production processes, and meeting operational targets, while ensuring product quality.
- Experience in managing QMS, quality audits, and product inspections.
- Strong knowledge of manufacturing processes, equipment, and production planning.
- Deep understanding of Quality Management Systems (QMS) and industry standards such as ISO 9001.
- Excellent leadership and team management skills, with the ability to motivate and inspire
- Strong communication skills, both verbal and written, with the ability to interact effectively with all levels of staff
- The ability to forge customer relationships and manage customer expectations
- A flexible 'hands-on' attitude to aid the requirements of a small, yet highly successful, business enterprise.
- Be prepared to take on any tasks necessary.
- A genuine desire to grow and develop within a business
TO APPLY
Please send your updated CV to Tony Hutchinson or apply direct by calling Westray Recruitment Group.
Operations Manager employer: Westray Recruitment Group
Contact Detail:
Westray Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the manufacturing sector and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company thoroughly. Understand their operations, values, and recent achievements. This will help us tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've improved processes or led a team to success. We want to highlight your experience in managing teams and ensuring product quality during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we can help you with tips and resources to make your application stand out even more.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in manufacturing, team leadership, and quality management systems. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how you can contribute to our supportive company culture. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements: When detailing your work experience, focus on your achievements rather than just duties. Use numbers and examples to demonstrate how you've improved operational performance or led successful projects. We appreciate results-driven candidates!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Westray Recruitment Group
✨Know Your Operations Inside Out
Before the interview, make sure you thoroughly understand the operations of a manufacturing facility. Brush up on key concepts like production planning, quality management systems, and compliance with industry standards such as ISO 9001. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in managing teams and improving production processes. Think of specific examples where you've successfully led a team or implemented changes that enhanced operational performance. Highlighting your leadership style and how you motivate others will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Practice responding to situations like resolving customer issues or managing production delays. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Emphasise Your Customer Relationship Skills
Since the role involves being a point of contact for customers, be ready to discuss how you've built and maintained strong relationships in previous roles. Share examples of how you've managed customer expectations and resolved conflicts, showcasing your communication skills and customer focus.
