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For Companies At a Glance
- Tasks: Manage client relationships and provide technical support for product development.
- Company: Leading European steel manufacturer with a rich heritage.
- Benefits: £45K salary, company car, flexible hours, and 27 days annual leave.
- Why this job: Join a global brand and make a real impact in a dynamic environment.
- Qualifications: Degree in Science or Materials and experience in a customer-facing role.
- Other info: Opportunities for international travel and career growth.
The predicted salary is between 45000 - 45000 £ per year.
WHAT IS IN IT FOR YOU?
- Permanent role from day one
- Scunthorpe location
- Salary £45K per annum
- Company car/car allowance
- European travel expected twice monthly on average and also occasional worldwide travel
- Days only – flexible start times
- Defined contribution company pension scheme
- 27 personal annual leave days + statutory bank holidays
- Life Assurance
- A comprehensive Company sick pay scheme
- Health Cash Plan via our partnership with Simply health
- Employee Assistance Programme
- Standby and call-out payments
- Family friendly benefits including enhanced maternity, paternity, and adoption leave
- Able to support relocation
THE BUSINESS
Our client is a leading European steel manufacturer, supplying premium products around the world. They take great pride in their history and heritage. Not many companies can claim to have generations of families dedicating their working lives to one company, one industry. They are a true market leader, global brand and household name.
We are seeking to recruit an experienced Technical Account Manager to work within their busy plant setting within Scunthorpe. The crux of the role is working to solidify existing and lapsed client relationships. This is an internal sales role aimed at developing accounts, bringing on new requirements and liaising with technical teams to highlight work scope delivery. The organisation takes pride in their strong customer relationships and their commitment to delivering exceptional service and support. As a Technical Account Manager, you will serve as the primary technical liaison for a designated region, providing expert guidance on product performance, technical solutions, and new product development. This position is uniquely positioned at the intersection of multiple functions—working closely with customers, commercial sales teams, mill operations, and the wider technical community including R&D.
THE ROLE
- Managing technical enquiries related to existing and new products.
- Translating customer requirements into actionable insights for internal teams.
- Supporting product evolution, addressing complaints, and driving corrective and preventative actions in collaboration with Operations.
- Contributing to quality management and continuous improvement initiatives across the team.
- You’ll regularly engage with clients, prepare technical documentation, and provide updates on product and process developments.
- The role involves both national and international travel, so a full driving license is essential.
THE PERSON
- Degree (or equivalent experience) in a Science or Materials-related discipline.
- Experience in a customer-facing role within a technical or materials environment.
- Strong interpersonal skills with the ability to build rapport across all levels.
- Analytical mindset with the ability to interpret and present data effectively.
- A proactive approach to process improvement and change management.
- Must be available for international travel.
Desirable Skills:
- Background in the Wire Rod or Steel industry, particularly in customer-facing roles.
- Familiarity with continuous improvement methodologies (e.g., Six Sigma).
- Knowledge of metallurgical testing standards and techniques.
- Understanding of IATF 16949 and core tools such as PPAP, APQP, FMEA, and SPC.
TO APPLY
Please send your updated CV to Tony Hutchinson or apply direct by calling Westray Recruitment Group.
Technical Account Manager in Lincoln employer: Westray Recruitment Group
Contact Detail:
Westray Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager in Lincoln
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Technical Account Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by researching the company and its products. Understand their market position and be ready to discuss how your skills can help them solidify client relationships. Show them you’re not just another candidate, but someone who genuinely cares about their success.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience in customer-facing roles and how it relates to the technical aspects of the job. Use examples that highlight your analytical mindset and proactive approach to problem-solving.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that Technical Account Manager role!
We think you need these skills to ace Technical Account Manager in Lincoln
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Account Manager role. Highlight your experience in customer-facing positions and any relevant technical skills. We want to see how your background aligns with what we're looking for!
Showcase Your Skills: Don’t just list your skills—show us how you've used them! Use specific examples from your past roles that demonstrate your analytical mindset and ability to build rapport. This will help us see you in action.
Keep It Professional: While we love a friendly tone, make sure your application maintains a professional vibe. Use clear language and avoid jargon unless it’s relevant to the role. We want to understand your experience without any confusion!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Westray Recruitment Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to the steel industry and materials science. Be prepared to discuss specific products and how they perform, as well as any relevant standards like IATF 16949. This will show that you're not just interested in the role but also understand the technical aspects that come with it.
✨Showcase Your Interpersonal Skills
As a Technical Account Manager, building relationships is key. Think of examples from your past experiences where you've successfully managed client relationships or resolved conflicts. Be ready to share these stories during the interview to demonstrate your strong interpersonal skills.
✨Prepare for Travel Questions
Since the role involves national and international travel, be ready to discuss your flexibility and willingness to travel. You might want to mention any previous travel experiences that relate to work, especially if you've had to manage client relationships while on the go.
✨Emphasise Continuous Improvement
The company values process improvement, so come prepared with examples of how you've contributed to quality management or continuous improvement initiatives in your previous roles. If you have experience with methodologies like Six Sigma, make sure to highlight that as well!
