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For Companies At a Glance
- Tasks: Provide admin support and customer service in a fast-paced recruitment environment.
- Company: Join Westray Recruitment Group, a leading consultancy with over 35 years of experience.
- Benefits: Starting salary from £25K, 25 days holiday, health care package, and free parking.
- Why this job: Make a real impact in recruitment while developing your skills in a supportive team.
- Qualifications: Strong communication skills and ability to multitask; experience preferred but not essential.
- Other info: Dynamic office culture with excellent mentoring and career growth opportunities.
The predicted salary is between 25000 - 35000 £ per year.
WHAT IS IN IT FOR YOU?
- Permanent role
- Starting salary from £25K per annum – 35-hour week
- 25 days holiday, plus 1 additional day for your birthday, plus bank holidays
- Additional holidays for service
- £100 per week when on call (1 week in 4)
- Gold Standard Vitality Health Care Package (including but not limited to, GP cover, optical/dentistry care, gym & fitness, activity tracking, perks vouchers including cinema and food)
- Access to training and development
- Free parking
- Death in Service Scheme (x3 annual salary)
THE BUSINESS
Are you interested in working within manufacturing & industrial recruitment, and being part of a fast-paced office setting? Do you have the enthusiasm, passion, resilience, drive and determination to develop? If you do, we have the in-house expertise, over 35 years’ experience in the marketplace and an excellent mentoring scheme to aid your advancement. We are Westray Recruitment Group; a leading, multi-disciplined consultancy whose focus is on quality and service delivery. We are looking for a talented and motivated individual to join our team as a Recruitment Resource/Administrator, located at our head office on Team Valley, Gateshead.
THE ROLE
Your goal will be to deliver outstanding admin support and customer service to both clients and candidates. Your specific duties will include:
- Operate on a fast-paced industrial recruitment desk, supplying temporary workers to a range of manufacturing clients across the North East
- Demonstrate strong organisational skills and attention to detail while managing multiple recruitment tasks
- Provide comprehensive administrative support to the recruitment and talent acquisition team
- Support pre-employment and compliance processes, including right-to-work checks, reference checks, and associated documentation
- Accurately import and maintain candidate records within the company CRM system
- Update and maintain client daily and weekly staffing trackers to ensure workforce visibility and accuracy
- Support daily and weekly staffing requirements to meet client production demands
- Build and maintain strong working relationships with both clients and candidates
- Source, shortlist, and interview candidates to develop and maintain talent pools for industrial roles
- Utilise the CRM database, CV boards, and social media platforms to attract and engage suitable candidates
- Respond effectively to client requirements, including short-notice and urgent staffing requests
- Participate in the on-call rota (approximately 1 in 4 weeks) to support out-of-hours staffing needs
THE PERSON
As recruitment draws upon a multitude of competencies, Westray Recruitment Group recruits on character, as well as skills. Although experience is preferred, we would also welcome applications from individuals entering the recruitment industry for the very first time. Above all else, you will be focused on delivering exceptional customer service to candidates and clients. This requires you to be able to demonstrate exceptional communication skills and the ability to react quickly, at short notice.
You will also:
- Have the proven ability to prioritise, multi-task and work on your own initiative
- Able to use Microsoft Office packages (Word, Excel, Outlook) to support recruitment coordination, communication
- Demonstrate strong organisational skills with the ability to manage multiple priorities in a fast-paced office environment
- Be confident in communicating with people at all levels, including an exceptional telephone manner and written communication skills
- Enjoy working in a team-based environment
TO APPLY
Please send your updated CV to Amy Laidler or apply direct by sending your CV to alaidler@westray.co.uk
Resource Administrator in Gateshead employer: Westray Recruitment Group
Contact Detail:
Westray Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resource Administrator in Gateshead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website for the best chance at landing the job. We love seeing applications directly from candidates who are eager to join our team. Plus, it makes it easier for us to track your application!
We think you need these skills to ace Resource Administrator in Gateshead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Resource Administrator role. Highlight relevant experience and skills that match the job description, like your organisational skills and customer service experience. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share why you're passionate about recruitment and how your character aligns with our values at Westray Recruitment Group.
Show Off Your Communication Skills: Since communication is key in this role, make sure your written application reflects your ability to communicate clearly and effectively. Use a friendly tone, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you’re considered for the role as quickly as possible. We can’t wait to hear from you!
How to prepare for a job interview at Westray Recruitment Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Resource Administrator role. Familiarise yourself with the key responsibilities like managing recruitment tasks and providing admin support. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained attention to detail, especially in a fast-paced environment.
✨Practice Your Communication Skills
As communication is key in this role, practice articulating your thoughts clearly and concisely. You might want to do a mock interview with a friend or family member, focusing on your telephone manner and written communication skills. This will help you feel more at ease during the actual interview.
✨Demonstrate Your Customer Service Mindset
The job emphasises exceptional customer service, so think of specific instances where you've gone above and beyond for clients or candidates. Be prepared to share these stories during your interview to illustrate your commitment to delivering outstanding service.
