At a Glance
- Tasks: Support the sales team with customer enquiries, order processing, and relationship building.
- Company: A rapidly growing manufacturing company with a fantastic culture.
- Benefits: Competitive salary, bonuses, flexible hours, and 25 days leave plus bank holidays.
- Other info: Great opportunities for career growth and professional development.
- Why this job: Join a dynamic team and kickstart your career in a supportive environment.
- Qualifications: Experience in sales administration or customer service, strong communication skills required.
Excellent Sales Administrator Opportunity. This role is to be based in Durham and is packed with learning and development. You will work closely with the Supply Chain, Sales & Customer Service team on a day-to-day basis. This role provides key administrative and customer service support to the sales team, ensuring orders are processed accurately, deliveries are well-coordinated, and customers receive the highest standard of service.
WHAT IS IN IT FOR YOU?
- Full time, permanent opportunity
- Annual Base Salary of £27,880 per annum
- Excellent bonus & commission incentives
- Yearly Bonus on top of base salary (Company performance dependent) Additional 10%
- Excellent pension of 11.5%, well above market average
- Monday to Friday working hours, early finish on Friday 13:30 hours available if contracted hours are worked throughout the week
- Flexible working hours, option to start early, finish early or start later and finish later
- Full upskilling and committed mentoring from the wider team
- 25 days leave + Bank holidays, 33 total
- Prospect of an amazing career within a terrific business
- Life assurance cover
- Access to EAP
THE BUSINESS
Our fantastic manufacturing client is experiencing tremendous growth at present. With recently announced investment, the business continues to go from strength to strength. They seek to appoint a talented Sales Administrator to join their excellent team. My client’s culture is first class.
THE ROLE
- Act as a first point of contact for customer enquiries via phone and email
- Provide clear and professional communication regarding product availability, delivery schedules, and order status
- Handle customer issues promptly, coordinating with internal teams to ensure quick resolution
- Build strong relationships with regular customers
- Manage inbound sales enquiries via phone, email, and CRM, providing product availability, pricing, and lead-time information
- Allocate orders to the optimum mill, considering product mix, stock levels, lead times and geography
- Accurately process customer orders, ensuring correct product codes, quantities, and pricing, aligned to customer offer
- Liaise with customers where minimum order quantities are not met, or loads require filling
- Maintain accurate records in Price lists, ERP and CRM systems, ensuring visibility across the wider sales and operations teams
- Prepare, issue, and follow up on customer quotations and tenders
- Assist in generating sales reports, forecasts, and performance summaries as required
- Provide proactive support to the external sales team across all product lines, ensuring smooth communication and efficient account management
- Prepare, check and send sales invoice batches, ensuring price accuracy
- Liaise daily with dispatch and logistics colleagues to coordinate delivery schedules
- Monitor delivery performance, ensuring orders are fulfilled on time and in full
- Assist in resolving any delivery or transport-related queries quickly and professionally
THE PERSON
- Previous experience in sales administration, customer service, or office support, ideally within the manufacturing industry
- Driving licence to access site in Durham
- Strong attention to detail and accuracy in data entry and documentation
- Confident communicator with excellent written and verbal communication skills
- Proficient in Microsoft Office (Excel, Word, Outlook); experience with ERP or CRM systems preferred
- Good organisational skills with the ability to manage multiple tasks and deadlines
- A team player with a proactive and customer-focused approach
TO APPLY
Please apply for this position and your CV will go direct to Kyle Jevons who is leading the search. Alternatively, if you have any questions, please get in touch with Kyle at Westray Recruitment Group.
Sales Administrator in Sherburn Hill employer: Westray Recruitment Consultants Ltd
Westray Recruitment Consultants Ltd is an excellent employer, offering a supportive work culture that prioritises employee growth and development. Located in Cramlington, the company provides hybrid working options, competitive salaries, and comprehensive training programmes, making it an ideal place for those seeking meaningful and rewarding employment in customer care and administration.
Contact Details:
Westray Recruitment Consultants Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Sherburn Hill
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Administrator at Westray Recruitment Consultants Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Westray Recruitment Consultants Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Administrator in Sherburn Hill
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Westray Recruitment Consultants Ltd:When writing your cover letter, make sure to tailor your message specifically for Westray Recruitment Consultants Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Westray Recruitment Consultants Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Westray Recruitment Consultants Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Westray Recruitment Consultants Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Westray Recruitment Consultants Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
