Customer Account Manager

Customer Account Manager Opportunity! This role is to be based in Washington. WHAT IS IN IT FOR YOU? Permanent Role (on site) Full time, Monday – Friday Base Salary of Circa £30,000 Christmas bonus incentive Free parking on-site Competitive holiday package Training & upskilling initiatives Opportunity to join a recognised business experiencing an excellent growth trajectory Pension in line with government guidelines Potential to travel across Europe as a part of your role THE BUSINESS Our client is a globally expanding auto parts supplier. Their customers are auto manufacturers and auto part unit (equipment) manufacturers. Due to continual growth, they seek to appoint a talented Customer Account Manager to join their flourishing team. Previous sector experience is not required, my client is looking for customer service prowess & the ability to upsell to current clients. THE ROLE Understand the company\’s functions, products, technical capabilities, and supply chain, and utilize these to expand sales to customers and continuously develop the business. Expand sales to existing customers Understand the awarding status and awarding plans of our client’s customers\’ OEM models, secure the new businesses for the relevant components, and maintain and expand the SPC (sales per car) unit. Help customers understand our client’s functions through daily activities, improve their position among their suppliers, and achieve sales expansion that does not depend solely on price competition. Develop new customers Investigate and analyse the products, suppliers, and credit status of potential customers, and open accounts with new customers who will recognize their value in the long term. Understand the origins and characteristics of current products for existing customers and provide ongoing support for their production. The scope of the support includes product order arrangements, delivery management, inventory management, and quality control. Achieve and improve overall customer satisfaction through cooperation and support with each of their related departments. Quotation, proposals, and profit improvement activities Obtain drawings and concepts of components for customer products and prepare and submit appropriate quotations. Submit proposals that incorporate parts specifications, manufacturing processes, manufacturing locations, manufacturing conditions, etc. Through these activities, ensure and maximize our client’s profits by appropriately reflecting their company\’s value. Understand the customer\’s organizational structure and build relationships with key people in each department. Visit customers frequently and collect information and build relationships through live meetings. Budget and Project Management Formulate annual sales and gross profit budgets, manage results, analyse variances, and create THE PERSON Previous sales experience preferable Previous customer relations management preferable Previous account management experience preferable Ability to travel across Europe when required, ie passport & right to travel required Professional & courteous demeanour Willingness to want to progress and achieve Sector experience is not needed; however, any Engineering or Automotive knowledge would be a bonus however. TO APPLY If you have the relevant experience click ‘Apply Now’ alternatively Kyle Jevons is the point of contact for this position. He can be contacted on (phone number removed) (url removed)