At a Glance
- Tasks: Support daily operations with admin duties and assist customers with enquiries.
- Company: WesTrac, a leader in the industry with a focus on work-life balance.
- Benefits: Flexible working arrangements, paid parental leave, and career development opportunities.
- Other info: Enjoy perks like free parking, wellness programs, and referral bonuses.
- Why this job: Join a diverse team and make a real impact in a supportive environment.
- Qualifications: Experience in administration and excellent customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More.
About the role
Our Tamworth branch is seeking an experienced Administrator to join their team on a Monday-Friday fulltime basis. Reporting to the Branch Manager, the Administrator is the first point of contact for the branch. This role will be responsible for assisting customers with enquiries and providing high quality administrative support. The successful candidate will support day to day operations, including general administration, site mobilisations, induction requirements and fostering ongoing improvement.
Key Responsibilities
- Complete general administration duties including data entry, filing and record management
- Administer payroll related reporting including accurate entry, submission, and approval of timesheets
- Communicate with internal and external stakeholders for purchase of goods and services
- Arrange accommodation, travel and expense related activities for team members
- Organise the scheduling and booking of required training and inductions for team members
Skills & Experience
- Demonstrated experience within an administration position
- Excellent customer service skills with the ability to develop strong positive relationships with customers
- Proven ability to work under pressure and manage multiple priorities at once
- Excellent communication skills including written, verbal, and interpersonal
- Computer literacy skills – MS Office & data entry
Benefits
- Free On-Site Parking
- Made for More Rewards
- Opportunities for career development
- 12 Weeks Paid Parental Leave
- Ability to purchase additional annual leave
- RDO opt in available
- Income protection covering you 24/7
- Fitness Passport for the whole family
- Refer a friend program – work alongside your mates and receive up to $3000 for each successful referral!
- Discounted CAT products
- Wellness Program
If you believe you have the skills and experience to succeed in this role, please submit your resume for consideration via the link. For further information regarding this role, please contact the Recruitment Team on 1300 797 028 and reference job number 5515. Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process.
Administrator in Tamworth employer: WesTrac
WesTrac is an exceptional employer that prioritises work-life balance with flexible working arrangements, generous parental leave, and a supportive wellness programme. Our Tamworth branch fosters a collaborative and diverse work culture, offering extensive career development opportunities through our in-house training programs and a guided learning platform. Join us to be part of a passionate team dedicated to building a better tomorrow while enjoying unique benefits like free on-site parking and a fitness passport for the whole family.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Tamworth
✨Tip Number 1
Network like a pro! Reach out to current or former employees at WesTrac on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching WesTrac's values and culture. Show them you’re not just another candidate; you’re someone who aligns with their mission of building a better tomorrow.
✨Tip Number 3
Practice your customer service skills! Since the Administrator role is all about helping customers, think of examples from your past experiences where you’ve gone above and beyond to assist someone.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the WesTrac team.
We think you need these skills to ace Administrator in Tamworth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrator role at WesTrac. Highlight your relevant experience and skills that match the job description, like customer service and administration duties. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Keep it friendly and professional, and don’t forget to mention why you want to work with us at WesTrac.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your written application reflects that. Use clear and concise language, and double-check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s super easy, and you’ll be able to track your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at WesTrac
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Administrator role at WesTrac. Familiarise yourself with the key responsibilities and required skills mentioned in the job description. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Think of specific examples where you’ve successfully handled enquiries or built strong relationships with clients. This will demonstrate your ability to excel in the position.
✨Prepare for Common Admin Scenarios
Anticipate questions related to general administration tasks, such as data entry and record management. You might be asked how you prioritise tasks under pressure or manage multiple responsibilities. Practising your responses to these scenarios can give you a confidence boost during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the Administrator role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.