At a Glance
- Tasks: Provide top-notch customer service by identifying and sourcing machine parts efficiently.
- Company: Join WesTrac, a leading Cat equipment dealer with a diverse and inclusive culture.
- Benefits: Enjoy great perks like paid parental leave, gym discounts, and career progression opportunities.
- Other info: Be part of a team that values diversity and offers excellent career growth.
- Why this job: Make a real impact in a dynamic role while developing your skills in a supportive environment.
- Qualifications: Customer service experience in automotive or heavy industry is a plus.
The predicted salary is between 22950 - 28050 £ per year.
Under the guidance of the Part Sales Supervisor, the Part Sales Coordinator will join our Parts Sales team on a 6 month secondment at our Guildford, Parts Distribution Centre. In this pivotal customer-facing and phone-based role, you’ll adeptly locate and identify machine parts, providing cost-effective solutions for swift delivery. Additionally, meticulous attention will be given to processing all parts orders and inquiries promptly and accurately.
Department Overview: Parts Distribution Centre - Guildford
Roster: 5 Days, 8 Hrs/Day
What You’ll Do:
- Deliver high-quality, customer-focussed service by responding to phone and in-person enquiries, ensuring a positive and seamless experience.
- Accurately identify and source machine parts, providing cost-effective solutions and coordinating timely delivery to meet customer needs.
- Process parts orders and enquiries promptly, maintaining attention to detail across systems such as inventory management and warehouse platforms.
- Resolve customer issues and conflicts effectively while pro-actively supporting sales outcomes through problem-solving, negotiation and collaboration with internal teams.
Skills & Experience:
- Customer service and sales experience within automotive or heavy industry.
- Parts identification experience or exposure to the automotive, mining or heavy equipment industries and ability to recommend practical and cost-effective solutions.
- Manage challenging customer situations calmly, applying a solution-focussed mindset to resolve issues quickly and professionally.
- Strong administrative and system proficiency – with a high attention to detail, solid computer skills across MS Office, inventory management and warehouse systems.
Our Benefits include, but are not limited to:
- Financial Benefits: Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts.
- Health & Wellness: Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
- Culture & Career: Personal and Team Recognition (Made for More awards), Internal Career Progression, Training & Flexibility through our award-winning WesTrac Institute.
- Employee Referral Program: Opportunity to receive a referral bonus up to $5000 for applicable roles.
- Additional Perks: Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.
Our Company & Commitment: With over 4,500 employees, WesTrac is one of the world's largest authorised Cat equipment dealers, offering a wide range of mining and construction equipment and management solutions. At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.
Parts Sales Coordinator in Guildford employer: WesTrac
WesTrac is an exceptional employer, offering a unique opportunity to work in a state-of-the-art laboratory in South Guildford, where you can gain hands-on experience with cutting-edge technology exclusive to the Asia-Pacific region. Our commitment to employee growth is evident through our internal career progression programs and extensive training opportunities, all within a supportive culture that values diversity and inclusion. With a range of financial benefits, health and wellness initiatives, and recognition programs, WesTrac ensures that every employee feels valued and empowered in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Sales Coordinator in Guildford
✨Get Involved in Local Networking Events
Sales and business development thrive on personal connections, so hit up local networking events! These gatherings are a goldmine for temporary roles, allowing us to meet potential employers like WesTrac in person and leave a memorable impression.
✨Leverage Industry-Specific Job Boards
Jump onto job boards tailored for sales roles like SalesGravy or AngelList. Temporary positions often pop up there, so keep your eyes peeled and apply directly to roles that excite you — this could fast-track your application with companies like WesTrac.
✨Perfect Your Elevator Pitch
In sales, we know how crucial first impressions are. Craft a snappy elevator pitch that highlights your strengths and your interest in temporary roles. That way, when you meet someone from WesTrac or another potential employer, you’re ready to wow them on the spot!
✨Follow Up and Stay Engaged
After applying for a temporary position, don’t sit back and wait! Shoot a follow-up email about a week later. This shows your enthusiasm for the role at WesTrac and helps keep you on their radar — you might just make the right kind of noise!
We think you need these skills to ace Parts Sales Coordinator in Guildford
Some tips for your application 🫡
Show Off Your Sales Skills:In sales and business development, it's all about proving you can drive results. Make sure your CV highlights any previous experience in hitting targets or boosting sales. Numbers really speak — include any sales figures or goals you've smashed to grab our attention!
Tailor Your Cover Letter to the Role:This is your chance to shine! Talk about why you're excited about the temporary role at WesTrac and how your skills can help us thrive. We want to see your motivation and how you can bring value to our team in a short period.
Highlight Your Relationship-Building Skills:Sales is all about connections. In your application, don't forget to mention your ability to build relationships with clients or colleagues. Share any examples where you've successfully nurtured partnerships or handled client objections — these stories can really help us see your potential.
Be Clear About Your Availability:Since this is a temporary position, let us know when you're available to start and how flexible you are with hours. This clarity helps us assess how well you fit into our immediate needs at WesTrac!
How to prepare for a job interview at WesTrac
✨Know Your Numbers
In sales and business development, being numbers-savvy is crucial. Brush up on key metrics like conversion rates and sales growth percentages that are relevant to the role at WesTrac. It’s all about showing you can analyse data to drive better decisions.
✨Be Prepared for Role-Play Scenarios
Expect role-play scenarios where you're asked to sell a product or handle objections. It’s a great chance to showcase your communication skills and your approach to overcoming challenges. Practice these with a friend or in front of the mirror – it can really help you feel at ease during the interview!
✨Highlight Flexibility and Adaptability
Since this is a temporary gig, emphasise your adaptability and willingness to jump in quickly. Share examples of how you've successfully adjusted to changes in previous roles or projects. WesTrac will want to know you're ready to hit the ground running.
✨Showcase Your Network and Collaborations
Temporary roles often require a strong network. Bring up any partnerships or connections you have that could benefit WesTrac. Whether it’s past clients or industry contacts, showing you can leverage relationships is a big plus in sales!
