Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to enhance online customer experiences and optimise eCommerce platforms.
- Company: WesTrac, a leading Cat® equipment dealer with a diverse and inclusive culture.
- Benefits: Enjoy competitive pay, health perks, and over 600 retail discounts.
- Why this job: Be part of a dynamic digital space and make a real impact on eCommerce solutions.
- Qualifications: Tertiary qualification in Business or IT and 1-3 years in a technical support role.
- Other info: Great career growth opportunities and a supportive work environment.
The predicted salary is between 30000 - 40000 £ per year.
Are you passionate about eCommerce, digital systems, and creating seamless online customer experiences? WesTrac is looking for an enthusiastic eCommerce Specialist to join our Digital Commerce team and help shape the future of our online platforms and integrated procurement systems. Reporting to the Digital Commerce Lead, the eCommerce Specialist will provide technical and administrative support across WesTrac’s eCommerce platforms, including Parts.Cat.com (PCC) and Cat Integrated Procurement (CatIP). You’ll play a key role in maintaining and optimising these platforms, supporting integration projects, and contributing to the advancement of our in‑house AI order solution. This role is perfect for someone who’s technically minded, customer‑focused, and excited to grow and develop in a dynamic digital space.
Location: South Guildford WA or Tomago NSW
Roster: Mon - Fri 8.5 hours per day (including lunch break)
What You will do:
- Provide system administration and technical expertise for PCC, CatIP and other eCommerce platforms
- Support and implement integrated procurement (CatIP) system connections
- Assist internal and external customers with onboarding, maintenance, and troubleshooting
- Liaise with Caterpillar on technical setup and testing of new integrations
- Support eCommerce project delivery and contribute to continuous improvement initiatives
- Monitor and support the performance of our AI eCommerce solution
- Assist with developing reporting on key metrics such as time savings and error reduction
- Collaborate across teams to optimise tools, processes and user experiences
About You:
You’re analytical, organised, and confident working with multiple systems and stakeholders. You thrive in an environment where no two days are the same and are motivated by problem‑solving and delivering great customer outcomes.
Skills and Experience:
- Tertiary qualification in Business, Information Technology, or Information Systems
- 1–3 years of experience in a similar technical support or eCommerce role
- Experience with XML or cXML (advantageous)
- Excellent communication and stakeholder engagement skills
- Strong organisational skills and the ability to manage multiple priorities
- Experience in B2B eCommerce, CRM tools, or project management (desirable)
Our Benefits inclusive of but not limited to:
- Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
- Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
- Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
- Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.
Our Company & Commitment
With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions. At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.
eCommerce Specialist in Guildford employer: WesTrac
Contact Detail:
WesTrac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce Specialist in Guildford
✨Tip Number 1
Network like a pro! Reach out to people in the eCommerce space, especially those at WesTrac. A friendly chat can open doors and give you insights that might just set you apart from other candidates.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your experience with eCommerce platforms, especially if you've worked with systems like PCC or CatIP. This will help us see how you can contribute right away.
✨Tip Number 3
Be ready for the tech talk! Brush up on your knowledge of XML or cXML, as well as any relevant tools you've used. We love candidates who can dive into the technical details and demonstrate their problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining our team and contributing to our digital commerce journey.
We think you need these skills to ace eCommerce Specialist in Guildford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the eCommerce Specialist role. Highlight your relevant experience with digital systems and customer-focused projects, as this will show us you’re a great fit for our team.
Show Your Passion: Let your enthusiasm for eCommerce shine through in your application. We love candidates who are excited about creating seamless online experiences, so share any personal projects or interests that relate to this field!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to see your skills and achievements at a glance.
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures we receive all your details correctly and gives you the best chance to stand out in our hiring process!
How to prepare for a job interview at WesTrac
✨Know Your eCommerce Stuff
Make sure you brush up on your knowledge of eCommerce platforms, especially Parts.Cat.com and Cat Integrated Procurement. Familiarise yourself with their functionalities and any recent updates or changes. This will show that you're genuinely interested and ready to contribute from day one.
✨Show Off Your Technical Skills
Since the role requires technical expertise, be prepared to discuss your experience with XML or cXML. Think of specific examples where you've used these skills in past roles. If you can demonstrate your problem-solving abilities with real-life scenarios, it’ll definitely impress the interviewers.
✨Engage with Stakeholders
WesTrac values strong communication and stakeholder engagement. Prepare to talk about how you've successfully collaborated with different teams or customers in the past. Highlight any experiences where you’ve helped onboard users or resolved issues, as this will showcase your customer-focused mindset.
✨Be Ready for Continuous Improvement Talk
The company is keen on optimising tools and processes, so think about how you’ve contributed to similar initiatives before. Bring examples of how you've identified areas for improvement and implemented changes that led to better outcomes. This will align perfectly with their focus on growth and development.