At a Glance
- Tasks: Join us as a Digger Technician, linking customers with top-notch technical support and maintenance.
- Company: WesTrac is a leading Cat equipment dealer, committed to diversity and inclusion.
- Benefits: Enjoy perks like remote work options, financial benefits, and health discounts.
- Why this job: This role offers hands-on experience, career growth, and a chance to make an impact.
- Qualifications: You need a HR Licence and 5+ years of relevant experience with hydraulic mining shovels.
- Other info: Flexible rosters and relocation support available for the right candidates.
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Your new role as the Digger Technician reports into the HMS Supervisor.
Location: FIFO – Relocation available / will pay for Interstate travel
Hourly Rate: $55 – $90 an hour – Dependent on experience
Roster Options:
8 days on, 6 off OR 14 days on, 7 off OR 14 days on, 14 off – 12.5hrs (Inclusive of 30mins meal break)
What you\’ll do:
- The HMS (Digger) Technician is the link between the Customer, Westrac, and Caterpillar for all HMS technical product information, documentation, and continuous improvement concepts.
- Pro-actively assist with HMS preventative maintenance schedules, maintenance teams for planning work scopes, and HMS troubleshooting.
- Develop technical reporting and product instruction/training strategies to improve HMS product knowledge across the wider work group.
- Accountable for increasing the performance, reliability, and availability of the designated HMS product line.
Skills & Experience:
– HR Licence
– 5+ years post-trade relevant experience including Field Service exposure with Hydraulic Mining Shovels
– CAT/OEM Dealership experience with CAT/Terex/Bucyrus fleet HMS 2+ years
– High competence in mobile hydraulic & low voltage electrical systems used in Hydraulic Mining Shovels
– Understanding of HMS machine application on site, with knowledge of optimal operation
– Ability to work autonomously or with others & lead customer work groups onsite, instruct, teach & share knowledge
– HMS commissioning and hydraulic tune-up experience
Our Benefits include but are not limited to:
– Company laptop & phone
– Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & over 600 retail discounts (e.g., Coles, Petbarn, Virgin, HOYTS, Crown)
– Health & Wellness – Discounts with BUPA, Fitness Passport for gym access across Australia, EAP support for you and your immediate family
– Culture & Career – Recognition awards, internal career progression, training & flexibility via WesTrac Institute
– Refer & Spend – Opportunity to receive a referral bonus up to $5000 for applicable roles
– Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan
Our Company & Commitment:
WesTrac, with over 4,500 employees, is one of the world\’s largest authorized Cat equipment dealers, offering a wide range of mining and construction equipment and solutions.
We encourage First Nations peoples, females, LGBTQIA+ individuals, and culturally diverse candidates to apply. WesTrac is a WORK180 endorsed employer.
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Digger Technician employer: WesTrac
Contact Detail:
WesTrac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digger Technician
✨Tip Number 1
Familiarise yourself with the specific hydraulic mining shovels (HMS) that WesTrac deals with, especially CAT models. Understanding their features and common issues will help you stand out during discussions.
✨Tip Number 2
Network with current or former employees of WesTrac to gain insights into the company culture and expectations for the Digger Technician role. This can provide you with valuable information that may not be in the job description.
✨Tip Number 3
Prepare to discuss your experience with preventative maintenance and troubleshooting in detail. Be ready to share specific examples of how you've improved performance and reliability in past roles.
✨Tip Number 4
Highlight any leadership or training experiences you have, as the role involves instructing and sharing knowledge with others. Demonstrating your ability to lead and teach can set you apart from other candidates.
We think you need these skills to ace Digger Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially your 5+ years in field service and any specific work with Hydraulic Mining Shovels. Use keywords from the job description to demonstrate your fit for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the HMS Technician role. Mention your HR licence, technical skills, and any leadership experience you have in instructing or teaching others on site.
Highlight Relevant Skills: In your application, emphasise your competence in mobile hydraulic and low voltage electrical systems. Provide examples of how you've improved performance and reliability in previous roles.
Show Enthusiasm for Continuous Improvement: Demonstrate your commitment to continuous improvement concepts in your application. Discuss any past experiences where you've contributed to maintenance schedules or developed training strategies.
How to prepare for a job interview at WesTrac
✨Know Your Technical Stuff
As a Digger Technician, you'll need to demonstrate your expertise in hydraulic mining shovels and mobile hydraulic systems. Brush up on your technical knowledge and be ready to discuss specific experiences you've had with CAT or Terex equipment.
✨Showcase Your Problem-Solving Skills
The role involves troubleshooting and improving performance. Prepare examples of past challenges you've faced in the field and how you resolved them. This will show your ability to think critically and act decisively.
✨Highlight Your Teamwork and Leadership Experience
You'll be working with maintenance teams and leading customer work groups. Be ready to share instances where you've successfully collaborated with others or taken charge of a project, showcasing your leadership skills.
✨Understand the Company Culture
Familiarise yourself with WesTrac's values and commitment to diversity. Mentioning their focus on inclusivity and community can demonstrate that you're a good cultural fit for the company.