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- Tasks: Lead initiatives to manage conduct-related risks and enhance customer outcomes.
- Company: A leading financial institution focused on ethical behaviour.
- Benefits: Competitive benefits, annual leave, and career development opportunities.
- Why this job: Make a real impact on customer experiences and drive ethical decision-making.
- Qualifications: Experience in risk management and strong stakeholder engagement skills.
- Other info: Based in Christchurch with a supportive and dynamic work environment.
The predicted salary is between 48000 - 72000 £ per year.
A leading financial institution is seeking a Conduct Risk Manager to enhance their conduct risk and control environment. This role involves identifying, assessing, and managing conduct-related risks across customer journeys. The successful candidate will lead initiatives to ensure customer outcomes remain central to decision-making.
Key responsibilities include:
- Stakeholder management
- Documentation preparation
- Fostering a culture of ethical behavior
This position is based in Christchurch and offers competitive benefits including annual leave and career development opportunities.
Lead Conduct Risk Manager for Customer Outcomes in Christchurch employer: Westpac New Zealand Limited
Contact Detail:
Westpac New Zealand Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Conduct Risk Manager for Customer Outcomes in Christchurch
✨Tip Number 1
Network like a pro! Reach out to folks in the financial sector, especially those who are already in conduct risk roles. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Prepare for your interviews by brushing up on the latest trends in conduct risk management. We want you to be able to discuss how you can enhance customer outcomes and lead initiatives effectively. Show them you’re not just a candidate, but a thought leader!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Lead Conduct Risk Manager for Customer Outcomes in Christchurch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Lead Conduct Risk Manager. Highlight your experience in managing conduct-related risks and how you've put customer outcomes at the heart of your decision-making.
Showcase Stakeholder Management Skills: In your application, emphasise your ability to manage stakeholders effectively. Share examples of how you've collaborated with different teams to enhance conduct risk and control environments.
Be Clear and Concise: When preparing your documentation, clarity is key! Use straightforward language and structure your thoughts logically. This will help us see your thought process and how you approach complex issues.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it as we move forward!
How to prepare for a job interview at Westpac New Zealand Limited
✨Know Your Conduct Risk
Make sure you understand the key concepts of conduct risk and how they apply to customer outcomes. Brush up on recent trends in the financial sector and be ready to discuss how you would identify and manage these risks effectively.
✨Showcase Stakeholder Management Skills
Prepare examples of how you've successfully managed stakeholders in previous roles. Think about specific situations where you navigated complex relationships or facilitated discussions that led to positive outcomes for customers.
✨Demonstrate Ethical Decision-Making
Be ready to talk about how you foster a culture of ethical behaviour in your team. Share instances where you prioritised customer outcomes in decision-making, and how you encouraged others to do the same.
✨Prepare Documentation Samples
Since documentation is a key part of the role, consider bringing samples of reports or documents you've prepared in the past. This will not only showcase your attention to detail but also your ability to communicate complex information clearly.
