At a Glance
- Tasks: Provide top-notch support for FX trading systems and enhance user experience.
- Company: Join Westpac, Australia's oldest bank with a global reach and collaborative culture.
- Benefits: Enjoy health perks, lifestyle benefits, and a supportive international team.
- Other info: Great career growth opportunities in a dynamic and innovative environment.
- Why this job: Be a key player in a growing team and make a real impact in financial markets.
- Qualifications: Experience in Financial Markets, especially eFX sales or application support.
The predicted salary is between 50000 - 65000 £ per year.
About Westpac
Australia’s oldest bank and one of the four major banking organisations in the country. Through Westpac Institutional Bank, we support corporate, institutional and government clients globally with specialist expertise across banking, markets and capital markets services. Our London office is a key international hub, working closely with teams across Australia, Asia, Europe and the Americas. The business plays an important role in supporting cross border funding, investor access, and international capital markets activity for clients in the UK, Europe, Australia and New Zealand.
How will I help
Reporting to the Head of Support, Europe & Americas, this position is responsible for providing first and second line FX pre-trade application support and assisting in delivering a variety of project and BAU related activities for Westpac’s electronic pre-trade systems globally. The primary objective of this role is to maintain production stability and facilitate the delivery of new functionality to Westpac business users and customers that will grow the revenue, improve the customer experience and reduce expenses for the Global Financial Markets product line. It is envisaged that the successful person will become the Subject Matter Expert (SME) for eFX Pre-Trade application support within the E&A region.
Key Accountabilities
- Being responsive in answering user queries from a variety of stakeholders.
- Responsibility for the maintenance of Westpac’s eFX trading and pricing systems.
- Testing of system enhancements in consultation with key internal stakeholders.
- Management of relationships with external suppliers and vendors.
- Management of business expectations and delivery schedules.
- Key liaison between internal business, technical and operational stakeholders.
- Adherence to “Follow-the-Sun” support model / knowledge share with team.
- Effective communication with business and technology stakeholders.
What’s in it for me
You will join a collaborative and supportive international team during a period of strong strategic growth for Westpac Institutional Bank. Westpac provides a broad range of health, wellbeing, lifestyle and financial benefits.
Experience and domain knowledge
- Experience in Financial Markets is essential, ideally within eFX sales, trading or application support.
- Strong understanding of FX products including spot, options, swaps and commodities.
- Familiarity with the London Benchmark process.
- Knowledge of single dealer and multi bank platforms such as FXall, 360T, FX Connect, EBS and Instinct, including client onboarding and account mapping.
- Broad understanding of front to back business processes, including middle office, risk, finance, compliance and treasury.
- Awareness of pre and post trade pricing and straight through processing.
Technical skills
- Understanding of pricing and trade flows within low latency eFX environments, including liquidity aggregation and price distribution.
- Experience supporting containerised environments such as Kubernetes and Docker.
- Hands on use of monitoring tools including Elastic, Grafana, Prometheus or Splunk.
- Strong analytical and problem solving capability, including FIX, connectivity and log analysis.
- Experience with incident and problem management processes and tools such as ServiceNow, Jira or Confluence.
- Good systems knowledge across Linux, Windows and networking concepts including TCP IP and Citrix.
- Working knowledge of access management and scheduling tools such as CyberArk and Control M.
Personal skills
- Confident in managing and influencing stakeholders.
- Proactive with a strong ownership mindset.
- Customer focused with attention to quality and detail.
- Clear communicator, able to work effectively across business and technology teams.
- Comfortable operating across a broad stakeholder group including front office, operations, risk and compliance teams.
eFX Trade Support Analyst employer: Westpac Group
Westpac is an exceptional employer, offering a dynamic and collaborative work environment in the heart of London, where you can thrive as an eFX Trade Support Analyst. With a strong focus on employee wellbeing and professional growth, Westpac provides comprehensive health, lifestyle, and financial benefits, alongside opportunities to develop your expertise in a supportive international team during a period of strategic expansion. Join us to be part of a leading institution that values innovation and fosters meaningful contributions to the global financial markets.
StudySmarter Expert Advice🤫
We think this is how you could land eFX Trade Support Analyst
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Westpac Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace eFX Trade Support Analyst
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Westpac Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Westpac Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Westpac Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Westpac Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Westpac Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Westpac Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
