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For Companies At a Glance
- Tasks: Lead teams, manage projects, and drive client satisfaction in property services.
- Company: Join Westons Group, a respected leader in property and garden services.
- Benefits: Competitive salary, performance rewards, flexible working, and a company vehicle.
- Why this job: Make a real impact while leading a passionate team in a growing organisation.
- Qualifications: 5+ years in operations or business development with strong leadership skills.
- Other info: Opportunity for career growth and to shape the future of our services.
The predicted salary is between 60000 - 65000 £ per year.
Job Description
Join Westons Group as Operations Manager
Region: Hants · Sussex · Surrey · Kent
Working Style: Flexible – home and office blend
Why Westons
At Westons Group, we’re more than a property and garden services provider — we’re a team of directly employed, skilled professionals with a reputation for excellence across design, build, maintenance, and landscaping throughout South East England.
Our foundations are built on safety, quality, and outstanding customer care, serving local authorities, housing associations, trusts, and developers.
We live by The Westons Way:
Safety | Customer Service | Quality | Price | First Time | Our People
We’re looking for an Operations Manager who embodies these values and can help drive the next chapter of our success.
The Role
As Operations Manager, you’ll take a senior leadership position driving financial performance, client satisfaction, and operational excellence.
You’ll lead and inspire our Voids and General Maintenance teams, oversee subcontractors, strengthen client relationships, and identify opportunities for growth — ensuring every project is delivered safely, efficiently, and profitably.
Key Responsibilities
Leadership & Culture
- Be an ambassador of The Westons Way, fostering a culture of trust, accountability, and collaboration.
Team & Subcontractor Management
- Lead Voids and General Maintenance teams — setting standards, resolving challenges, and supporting development.
- Manage subcontractors confidently, ensuring quality and compliance.
Client Relations & Growth
- Act as the main point of contact for client communication and satisfaction.
- Identify opportunities to enhance partnerships and strengthen retention.
Business Development
- Seek out new opportunities across target sectors and regions.
- Build partnerships, craft winning proposals, and deliver impactful pitches.
- Stay ahead of market trends to refine and enhance our service offering.
Strategic & Financial Planning
- Collaborate with senior leadership to shape and deliver strategic objectives.
- Track KPIs, margins, and profitability across all service lines.
- Drive efficiency, continuous improvement, and operational effectiveness.
What You Bring
- 5+ years’ experience in Operations, Business Development, or Account Management — ideally within property services, housing, or maintenance.
- Proven success in business growth, financial oversight, and client relationship management.
- Leadership experience across mixed teams (direct staff and subcontractors).
- Strong commercial and financial acumen — budgeting, forecasting, and analysis.
- Excellent communication and relationship-building skills.
- Strategic mindset with a hands-on, results-driven approach.
- CRM and financial systems experience (Salesforce, Xero, or similar).
- Experience across public and private sector clients.
- A self-starter who thrives on accountability and delivery.
What’s on Offer
- Basic Salary: £60,000 – £65,000
- On-target earnings: Up to £100,000
- Company vehicle
- Performance-based rewards
- Flexible working style
- The opportunity to make a real impact in a respected and growing organisation
Ready to Lead, Grow, and Make an Impact?
If you’re a strategic, hands-on leader with a passion for people, performance, and client excellence — we’d love to hear from you.
Apply now and become a driving force in the future of Westons Group.
#WestonsGroup #OperationsManager #PropertyServices #Leadership #HiringNow #FacilitiesManagement #ConstructionCaree
Operations Manager employer: WESTONS GARDEN & PROPERTY SERVICES LIMITED
Contact Detail:
WESTONS GARDEN & PROPERTY SERVICES LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property services sector and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Westons Group thoroughly. Understand their values, like The Westons Way, and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share specific examples of how you've led teams, managed subcontractors, and improved client satisfaction. This is your chance to demonstrate that you embody the qualities they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Westons Group team and making an impact in the operations space.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how your values align with The Westons Way. Share specific examples that highlight your commitment to safety, quality, and customer service.
Tailor Your CV: Make sure your CV is tailored to the Operations Manager position. Highlight your relevant experience in operations, business development, and client management. We love seeing how your past roles have prepared you for this opportunity!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for the role. Be sure to address how you can drive financial performance and client satisfaction. Keep it concise but impactful – we want to be excited to meet you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at WESTONS GARDEN & PROPERTY SERVICES LIMITED
✨Know The Westons Way
Before your interview, make sure you understand The Westons Way and how it shapes the company culture. Be ready to discuss how you can embody these values in your role as Operations Manager, especially around safety, customer service, and quality.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your experience with both direct staff and subcontractors, and be ready to discuss how you resolve challenges and foster a collaborative environment.
✨Demonstrate Financial Acumen
Brush up on your financial knowledge, particularly around budgeting and forecasting. Be prepared to talk about how you've tracked KPIs and margins in previous roles, and how you can apply that to drive profitability at Westons Group.
✨Client Relations Are Key
Think of specific instances where you've enhanced client relationships or identified growth opportunities. Be ready to share how you can act as the main point of contact for clients and ensure their satisfaction while driving business development.