Insurance Subsidence / Building Surveyor in Peterborough

Westone Housing Ltd are a building and property conversion and repair company based in Peterborough. Using our own employed trades and approved specialist contractors, Westone carries out property reinstatement and rebuild services in the insurance, public and commercial sectors. This includes but is not limited to conversions, extensions, rebuilds and improvements in both residential and commercial property.

Job Purpose: To provide professional subsidence and surveying services in connection with domestic and commercial buildings insurance claims. To proactively manage own work efficiently and effectively to achieve business objectives and meet defined service level agreements (SLAs). To visit damaged properties and assess technical and insurance aspects required to resolve insurance claims and to reinstate damaged buildings. The role requires a willingness to travel and flexibility in working arrangements to meet business requirements. To understand, implement and comply with company procedures and policies, and actively promote the principle of treating customers fairly. To liaise with clients, policyholders, local authorities, third parties, claims handlers and other work colleagues as required. To maintain and update accurate records on the company claims management IT system. To proactively work on own initiative and manage a portfolio of work within a regional area and assist in other areas as and when required. There will be a requirement to work from the Peterborough offices and visit sites daily as required.

Key Responsibilities and Duties:

• Identifying causes of damage and construction defects, assessing repair requirements, scheduling necessary building repair works.
• Investigation and resolution of subsidence and general perils insurance claims.
• Instruction of temporary or emergency works to make damaged buildings safe.
• Building pathology including asbestos and damp problems.
• Understanding of buildings insurance policies and insurance law.
• Professional report writing and other general correspondence, including consultation reports.
• Specification of site investigations and interpretation of geotechnical reports.
• Building construction and foundation systems.
• Obtaining competitive tenders, tender assessment and recommendations.
• Local Authority Planning & Building Regulations.
• Health & Safety Legislation & CDM Regulations.
• Party Wall etc Act.
• Administration of building contracts and related contract law.
• Project management of building works onsite, valuing and authorising contractual payments and agreeing variations.
• Experience of cost control and financial awareness.
• Computer Literate - particularly MS Office Package.

About you:

• Educated to degree level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar.
• Enthusiastic.
• Excellent communication skills and articulation.
• Understanding and recognition of Customer Service and Quality.
• Flexibility and adaptability.
• The ability to work in a fast paced and changing environment.
• Numeracy skills.

Reports and accountable to: Head of Subsidence and Surveying

Liaison with: Directors, Associate Directors, Managers, Loss Adjusters, Support Staff, Clients, Customers, Suppliers as necessary.

Benefits:

• Employee discount.
• On-site parking.