At a Glance
- Tasks: Provide exceptional visitor experiences and maintain facilities at our welcoming centre.
- Company: Join Forestry England, a passionate team dedicated to making a positive environmental impact.
- Benefits: Enjoy 25 days holiday, pension contributions, discounts, and career development opportunities.
- Other info: Flexible hours with potential for career growth in a supportive environment.
- Why this job: Be part of a team that shares enthusiasm for forests and creates lasting memories for visitors.
- Qualifications: Strong customer service skills and a passion for nature.
The predicted salary is between 26959 - 26959 £ per year.
Salary - £26,959 pro rata
Hours - 15 hours per week
Vacancy closes - 31st August, 23:58
Join us. We're foresters, professionals and experts. We are a passionate team who love to share our enthusiasm and want to make a positive difference for you and the environment.
We are Forestry England. We live and breathe forests. Together, we’re using our scale and expertise to grow the nation’s forests for everyone. We’re already adapting our landscapes for tomorrow, and getting stuff done today, like creating amazing places and experiences for you to enjoy. We're providing vital homes for wildlife, making our air cleaner to breathe and producing sustainable timber.
What You’ll Do...
As a Visitor Support Officer working every weekend, you will contribute to achieving an exceptional visitor experience, providing outstanding service so that visitors leave with lasting memories. Working across our visitor welcome/visitor centre, you will also work with the wider team to maintain our visitor facilities, making sure our visitors have a smooth, inclusive and enjoyable experience. You will help cultivate a supportive and positive work environment that encourages teamwork, productivity and individual growth. You will take opportunities to promote Forestry England’s work including events, membership, legacy giving and volunteering.
Where you’ll work...
Hicks Lodge, Moira Road, Ashby-de-la-zouch, Swadlincote, LE65 2UP
Benefits...
- Alongside your salary, Forestry England contributes an average of 28.97% towards your pension. You will become a member of the Civil Service Defined Benefit Pension Scheme.
- 25 days holiday a year, raising by one day every year’s service, up to 30 days (pro-rated for part time employees) plus additional days off such as bank holidays.
- STaR is our employee benefits scheme offering discounts on everyday supermarket shopping, as well as other things such as hotel stays, clothes, mobile phones, other electrical items, medical and car insurance, holidays, gym discounts, household bills, Headspace wellbeing app.
- Free parking at Forestry England sites and free entry to our National Arboretums at Westonbirt and Bedgebury.
- A commitment to lifelong learning through career development. Forestry England will support your career development in a variety of ways, including continual professional development, support for individual learning plans and sponsored membership of professional bodies.
Read more about the benefits on the Forestry England website.
Nationality Requirements...
Read more about nationality requirements here.
Working for the Civil Service...
Forestry England is part of the Civil Service. The Civil Service has a Disability Confident Scheme (DCS). This means candidates with disabilities who meet the minimum selection criteria during the application process will be guaranteed an interview. We also offer a Redeployment Interview Scheme to current civil servants who are at risk of redundancy, and who meet the minimum requirements for the role. This role is also part of the Great Place to Work for Veterans and Prison Leaver Recruitment initiative.
Within Part 7 of the Immigration Act 2016, it is essential that applicants should have the ability to provide conversation in accurate spoken English. Our recruitment process makes appointments based on fair and open competition and merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.
If you feel your application has not been treated in line with these principles and you wish to make a complaint, please email: englandhr.services@forestryengland.uk.
Visitor Services Officer employer: Westonbirt Arboretum - Forestry England
Forestry England is an exceptional employer dedicated to fostering a supportive and inclusive work culture, where teamwork and individual growth are paramount. Located at Hicks Lodge in Swadlincote, employees enjoy generous benefits including a robust pension scheme, 25 days of holiday that increase with service, and access to a variety of discounts through the STaR employee benefits scheme. With a commitment to lifelong learning and career development, Forestry England empowers its staff to make a meaningful impact on the environment while enjoying a fulfilling work-life balance.
Contact Details:
Westonbirt Arboretum - Forestry England Recruitment Team
