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For Companies At a Glance
- Tasks: Welcome visitors and provide essential administrative support for a charity focused on cancer care.
- Company: Join a compassionate charity dedicated to supporting cancer patients in the community.
- Benefits: Gain valuable experience, develop skills, and contribute to a meaningful cause.
- Why this job: Make a real difference while honing your organisational and communication skills.
- Qualifications: Empathy, attention to detail, and ability to manage tasks effectively.
- Other info: Dynamic role with opportunities for personal growth and teamwork.
The predicted salary is between 30000 - 42000 £ per year.
Overview
The main purpose of the Administrative Assistant is to provide a welcoming reception to everyone who uses our public spaces and to provide accurate and timely administrative support to facilitate the efficient running of our services. By providing effective administrative support, this role will help to ensure that the charity\’s resources are used effectively to support cancer patients across the region.
The above job description is not an exhaustive list of all duties required of the postholder.
Responsibilities
- Greet all visitors and service users in a warm, friendly, and empathetic manner
- Handle incoming phone calls, emails, and in-person queries with empathy, professionalism, and confidentiality, responding to questions or concerns and signposting to appropriate services and colleagues
- Maintain a clean and welcoming reception area
- Provide refreshments for guests and support hospitality for in-house events
- Manage appointment bookings and room usage for services, meetings, and events
- Manage appointment bookings for transport, counselling, therapies, group activities, and support sessions, ensuring schedules are accurate and up to date, sending appointment reminder calls/texts/letters to clients as required
- Coordinate volunteer transport driver and freelance therapist schedules
- Liaise effectively with staff, volunteers, therapists, and healthcare professionals to ensure that every individual receives the right level of care and support at the right time
- Maintain clear and accurate records of client interactions, appointments, and referrals in line with GDPR and safeguarding practices
- Act as a vital communication link between service users and the wider team, flagging any concerns or urgent needs promptly
- Offer a calm, reassuring presence to individuals who may be distressed, anxious, or seeking information at a vulnerable time
- Open and close patient spaces and set up the centre space for workshops, support groups and other events
- Maintain accurate records and update databases, including service user information
- Inputting data into relevant systems accurately and in a timely manner
- Assist with preparing correspondence, reports, and materials for meetings
- Assist in the processing of post, deliveries, and office supplies
- Liaise with volunteers, staff, and external service providers as needed
- Manage the consumables within this patient space and order replacement stock as required
- Provide general administrative support to the wider team as required
- Take donations in any of the Weston Park Cancer Charity locations
- Arranging room bookings both internally and externally
- Report accidents and incidents as per Weston Park Cancer Charity\’s policy
- Be an ambassador for the charity and uphold its philosophy and values
- Respect confidentiality applying to all WPCC areas and adhere to GDPR policy
- Be proactive with training and development needs, maintain relevant professional registrations, and adhere to codes of practice
- Participate in team meetings and events
- Adhere to all WPCC\’s policies and procedures including Health and Safety regulations, Equal Opportunities and Safeguarding
- Support and encourage harmonious internal and external working relationships
- Make a positive contribution in delivering the charity\’s strategy
About You
- You will enjoy working directly with the public and be empathetic
- Be detailed-oriented and enjoy working to clear and transparent processes
- Able to manage your own workload and priorities to agreed deadlines
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Administrative Assistant employer: Weston Park Cancer Charity
Contact Detail:
Weston Park Cancer Charity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant
✨Tip Number 1
First things first, get your networking game on! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
When you get an interview, do your homework! Research the charity, understand their mission, and think about how your skills as an Administrative Assistant can support their goals. We want to see you shine by showing genuine interest and enthusiasm for the role.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions and even some tricky ones. We suggest doing mock interviews with friends or family to build your confidence and refine your answers. Remember, being calm and collected goes a long way!
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression. We believe this shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your excitement about the position!
We think you need these skills to ace Administrative Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the charity's mission. A warm and friendly tone can go a long way in making your application stand out.
Tailor Your Experience: Make sure to highlight your relevant experience that aligns with the responsibilities listed in the job description. Whether it’s managing appointments or providing excellent customer service, we want to see how your skills can contribute to our team.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. Remember, we appreciate well-organised information that showcases your attention to detail!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Weston Park Cancer Charity
✨Know the Charity Inside Out
Before your interview, take some time to research the charity's mission, values, and the specific services they provide. Understanding their work with cancer patients will help you connect your skills to their needs and show that you're genuinely interested in contributing to their cause.
✨Showcase Your Empathy
As an Administrative Assistant, you'll be interacting with people who may be going through tough times. Prepare examples from your past experiences where you've demonstrated empathy and professionalism. This will highlight your ability to handle sensitive situations with care.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle specific situations, like managing a distressed visitor or juggling multiple appointments. Think of scenarios from your previous roles and how you resolved them, as this will demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.