At a Glance
- Tasks: Lead and develop a diverse retail portfolio to support vital community care.
- Company: Weston Hospicecare, a compassionate charity making a real difference.
- Benefits: Competitive salary, flexible working, training, and wellbeing support.
- Other info: Join a supportive environment with opportunities for growth and collaboration.
- Why this job: Shape a crucial income stream while inspiring a dedicated team.
- Qualifications: Proven leadership in retail with a passion for community impact.
The predicted salary is between 50000 - 65000 £ per year.
Weston Hospicecare is seeking a Director of Retail to lead and develop our retail division at a pivotal moment in our journey. This is a senior leadership role with influence and autonomy, giving the opportunity to shape a vital income stream that directly supports specialist palliative and end-of-life care for our local community.
As Director of Retail, you will provide strategic leadership for a diverse retail portfolio comprising 16 shops across North Somerset and Somerset, e-commerce operations, and the associated logistics and donation processes. Reporting to the Chief Executive and working closely with the senior leadership team and Trustees, providing significant Board-level engagement, you will develop and deliver a forward-thinking, sustainable retail strategy that responds to evolving customer behaviours, high street trends, economic pressures and developments within the wider charity retail sector.
You will lead, inspire and develop a committed team of paid staff and volunteers, creating a high-performance, values-led culture where people feel supported, accountable and proud to be part of their local community. By building strong relationships across the hospice and working collaboratively, you will maximise income opportunities, strengthen community engagement, and protect and enhance the hospice’s reputation.
What you will bring
- Significant experience of maximising resources and delivering strong commercial performance within a retail setting
- The ability to develop, articulate and deliver a clear, ambitious and sustainable retail strategy
- Agility and confidence to move comfortably between board-level conversations and front-line retail operations
- A proven ability to lead, inspire and develop diverse teams of paid staff and volunteers
- A collaborative leadership style that brings people with you, fostering ownership and accountability
- Resilience to lead effectively through challenge and uncertainty, responding openly and constructively to feedback and change
- Credibility, confidence and presence to inspire others and lead effectively through change
- A genuine passion for charity retail and the difference it can make in communities
- Warmth, empathy and compassion, personifying our hospice values in how you lead
- A values-led approach with a commitment to encouragement, inclusion, collaboration and continuous improvement
- A strong commitment to building effective relationships with trustees, colleagues, supporters, customers and donors, patients and their loved ones
Why join us?
- A senior leadership role with real influence, autonomy and purpose
- The opportunity to take our retail division to the next level at a crucial time
- A supportive, flexible and collaborative working environment with passionate, committed colleagues
- A sector-competitive salary and benefits package
- Access to training, professional development and wellbeing support
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or any other category protected by law.
Director of Retail in Weston-super-Mare employer: Weston Hospicecare
Weston Hospicecare is an exceptional employer, offering a senior leadership role that combines influence and purpose in a supportive and collaborative environment. With a strong commitment to employee growth and wellbeing, the organisation fosters a values-led culture where team members are empowered to make a meaningful impact in their local community. Located in the picturesque village of Uphill, North Somerset, employees benefit from a flexible working atmosphere and the opportunity to lead a vital retail division that directly supports essential palliative care services.
