At a Glance
- Tasks: Lead fundraising initiatives and build strong relationships with supporters to drive income growth.
- Company: Compassionate hospice dedicated to providing specialist care for patients and families.
- Benefits: Flexible working, training opportunities, and a supportive team environment.
- Other info: Join a passionate team and help shape vital income streams for the hospice.
- Why this job: Make a real impact by supporting patients and families during crucial moments in their lives.
- Qualifications: Experience in fundraising, CRM systems, and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Join our dedicated fundraising team! Are you a talented Individual Giving Manager or Fundraiser ready to make a meaningful difference through your work? Joining our fundraising team, you will manage a team, and grow and steward our community of supporters, ensuring their generosity continues to provide compassionate, specialist care for patients and families at the heart of our hospice.
About the Role
As Individual Giving Manager, you will be responsible for acquiring, developing and increasing income from new and existing supporters through regular giving, appeals, campaigns, direct marketing initiatives and our established lottery. You will combine a target-driven approach with empathy and excellent stewardship, building strong, long-term relationships that support the hospice’s vital work. You will line manage the Legacy and Philanthropy Fundraiser and the Supporter Care team, overseeing major donor relationships, Gifts in Wills promotion and administration, donation processing and the effective use of our CRM system. Working closely with the Director of Fundraising, you will also support the management and development of Weston Hospicecare’s mature lottery.
Key Responsibilities
- Lead and manage all individual giving activity, reviewing, developing and delivering the Individual Giving Programme while analysing performance and maximising all income streams.
- Develop an annual programme of donor communications, collaborating with the Communications team to tailor approaches for different supporter audiences.
- Use insight and sector research to inform and strengthen fundraising approaches, ensuring the Individual Giving Programme is relevant, accessible and appealing to existing and new donors.
- Manage and develop our fundraising CRM system (Beacon), working with the Supporter Care team to ensure it supports income growth, stewardship and efficient administration.
- Represent Weston Hospicecare with donors and supporters, promoting the work of the hospice through positive and engaging conversations.
What We’re Looking For
- Experience working within a fundraising team and delivering against financial targets.
- Direct experience of individual giving, major donors, Gifts in Wills and/or lottery fundraising.
- Experience using CRM systems and analysing data.
- Experience of people management.
- Excellent written and verbal communication skills.
- Understanding of GDPR and data protection principles.
- A full driving licence or ability to travel independently across our catchment area (desirable).
Why Join Us?
- The opportunity to shape and grow a vital income stream that directly supports patients and families at some of the most important moments in their lives.
- Training and development opportunities to grow your skills.
- A friendly, supportive team with a shared passion for fundraising.
- Flexible working, including time off in lieu for evening and weekend work.
We warmly welcome applications from all sections of the community. Join us and help make a difference!
Individual Giving Manager employer: Weston Hospicecare
Contact Detail:
Weston Hospicecare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Individual Giving Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fundraising world. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion! When you get that interview, make sure to express why you care about the cause. Share personal stories or experiences that relate to the hospice's mission. This will help you stand out as someone who truly understands and values their work.
✨Tip Number 3
Prepare for those tricky questions! Research common interview questions for fundraising roles and practice your answers. Think about how your experience with individual giving and managing teams can shine through in your responses.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a simple gesture that shows your enthusiasm and professionalism, and it keeps you fresh in their minds.
We think you need these skills to ace Individual Giving Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in individual giving and fundraising. We want to see how your skills align with our mission at Weston Hospicecare, so don’t hold back on showcasing your relevant achievements!
Show Your Passion: Let your enthusiasm for fundraising shine through in your written application. We’re looking for someone who genuinely cares about making a difference, so share why you’re excited about the role and how you can contribute to our community of supporters.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. Highlight your key experiences and skills that relate directly to the job description.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Weston Hospicecare
✨Know Your Numbers
As an Individual Giving Manager, you'll need to demonstrate your understanding of fundraising metrics. Brush up on key performance indicators related to individual giving, such as donor retention rates and average gift sizes. Being able to discuss these figures confidently will show that you’re data-driven and results-oriented.
✨Showcase Your Empathy
This role requires a blend of target-driven focus and empathy. Prepare examples from your past experiences where you've built strong relationships with donors or supporters. Highlight how you’ve tailored your approach to meet their needs and fostered long-term connections.
✨Familiarise Yourself with the CRM
Since managing the fundraising CRM system is part of the job, make sure you understand how CRM systems work, especially Beacon if possible. Be ready to discuss how you’ve used CRM tools in previous roles to enhance donor engagement and streamline processes.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage a team. Think about challenges you’ve faced in fundraising and how you overcame them. This will help you illustrate your leadership style and strategic thinking during the interview.