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- Tasks: Support drivers in delivering donated goods to hospice shops and ensure great service.
- Company: Join a community-focused organisation making a real difference in people's lives.
- Benefits: Gain valuable experience, develop new skills, and be part of a friendly team.
- Why this job: Make a positive impact in your community while staying active and meeting new people.
- Qualifications: Reasonably fit, reliable, and a team player with good customer service skills.
- Other info: Flexible hours to fit around your schedule and opportunities for personal growth.
Overview
Are you looking for a rewarding way to give back to your community, stay active, and be part of a friendly, supportive team? We’re on the lookout for Volunteer Driver’s Mates to support our Stock Movement Drivers in delivering donated goods to our hospice shops.
Our retail shops play a vital role in raising funds that help provide care and support to local people facing life-limiting illness. Behind every stocked shelf is a logistics team working hard to keep donations moving efficiently and you could be part of that mission.
As a Volunteer Driver’s Mate, you’ll:
- Work alongside a driver to collect and deliver donated stock, mainly fashion items and other large items
- Help load and unload items safely and efficiently
- Assist with deliveries to and from our hospice shops and donation centre
- Interact with donors and shop staff in a helpful, friendly, and respectful way
- Support the overall running of our stock movement operations
You’ll be based out on the road, helping ensure our shops receive the right stock at the right time and that donors and customers get great service.
Whether you can give a regular day each week or just a few hours, we’d love to hear from you.
Volunteer role
Drivers Mate – Retail
Volunteer manager
Retail Operations Manager
Where you will be based
Community
Why we want you
We\\\’re looking for enthusiastic volunteer driver’s mates to support our stock movement drivers by helping deliver donated items to our shops and ensuring great service along the way.
What you will be doing
- Support the stock movement drivers with the collection and delivery of donated stock, furniture and equipment across all our stores and donation centre.
- Assist with the safe manual handling and secure loading/unloading of goods
- Ensure items are handled in accordance with health and safety guidelines.
- Help to maintain the cleanliness and order of the vehicles and loading areas.
- Provide excellent customer service to our stores
The skills you need
- Reasonably fit and able to lift safely
- Reliable and punctual
- Happy to be out and about, meeting people
- A team player with a can-do attitude.
- Safe loading and unloading light commercial vehicles
- Good knowledge of customer service
What\\\’s in it for you
- Getting involved in your local community
- Developing new skills
- Be part of a friendly, purposeful team
- Gain insight into retail operations and customer service
- Flexible role that can fit around your schedule
- Make a valuable contribution to hospice care in your community
- Opportunities to build skills and gain experience in retail logistics and customer service
Disclaimer
This role involves lots of bending, heavy lifting and carrying.
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Drivers Mate - Retail employer: Weston Hospicecare Mart Ltd
Contact Detail:
Weston Hospicecare Mart Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drivers Mate - Retail
✨Tip Number 1
Get to know the organisation! Research their mission and values so you can show genuine enthusiasm during your conversations. This will help you connect with the team and demonstrate that you're not just another applicant.
✨Tip Number 2
Network like a pro! Reach out to current or former volunteers and staff on social media. Ask them about their experiences and any tips they might have. This insider info can give you an edge in your discussions.
✨Tip Number 3
Be ready to showcase your skills! Think of examples from your past experiences that highlight your teamwork, customer service, and manual handling abilities. These stories will make you stand out when chatting with the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our friendly team and making a difference in the community.
We think you need these skills to ace Drivers Mate - Retail
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for community service shine through in your application. We want to see that you're excited about helping others and being part of our friendly team!
Highlight Relevant Experience: If you've done any volunteer work or have experience in customer service, make sure to mention it! We love seeing how your background can contribute to our mission.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and motivations are easy to understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on board as a Volunteer Driver’s Mate.
How to prepare for a job interview at Weston Hospicecare Mart Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Driver's Mate involves. Familiarise yourself with the responsibilities like loading and unloading items, assisting drivers, and providing excellent customer service. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Your Team Spirit
Since this role is all about teamwork, be ready to share examples of how you've worked well with others in the past. Highlight your can-do attitude and willingness to support your team. Companies love to see candidates who can fit into their friendly, supportive environment.
✨Demonstrate Your Customer Service Skills
Customer service is key in this role, so think of specific instances where you've provided great service. Whether it’s dealing with donors or shop staff, showing that you can interact positively with people will set you apart from other candidates.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of donations you’ll be handling, or how they ensure safety during deliveries. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
