At a Glance
- Tasks: Support the manager in delivering excellent customer service and managing a diverse team.
- Company: Join a charity retail team passionate about preloved items and community impact.
- Benefits: Enjoy 6.6 weeks holiday, employee discounts, and family-friendly perks.
- Other info: Dynamic, fast-paced environment with opportunities for personal growth.
- Why this job: Make a difference in your community while gaining valuable retail experience.
- Qualifications: Retail experience and enthusiasm for customer service are essential.
The predicted salary is between 22 - 24 £ per hour.
This is a great opportunity for anyone that has a passion for preloved items and would like to experience working in charity retail.
As deputy manager you will support the manager to:
- maintain great standards to give our customers and donors an excellent shopping service
- help to manage a team of paid staff and volunteers, including promoting volunteer recruitment opportunities
- maintain good relations with the general public, the wider retail and logistics teams as well as colleagues across the whole Hospice
- complete any required paperwork needed
- work as part of the Retail Hospice team
What we offer:
- 6.6 weeks of holiday
- Contributory pension scheme
- Employee discount scheme with major retailers
- Family-friendly benefits
- Employee Assistance Programme
- Subsidised bus travel with First Bus
- Commuter Travel Club
- Cycle to work scheme
This job would suit someone who enjoys retail and working in a lively, fast paced environment. You will need to have enthusiasm, be customer orientated and enjoy working with a diverse range of products and people. You will be required to complete paperwork and therefore a working knowledge of Microsoft Office products is desirable. It would also be desirable to have experience in the day to day management of a shop, including stock management, merchandising, health and safety and financial procedures. As you may be required to supervise volunteers under the age of 18 years, we ask our shop staff to have an Enhanced DBS certificate (which we will arrange). We value and encourage applications from all sections of the community.
Deputy Store Manager - High Street, Weston-super-Mare employer: Weston Hospicecare Limited
Weston Hospicecare Limited is an exceptional employer, offering a fulfilling opportunity for those passionate about making a difference in the community. With a supportive work culture that prioritises employee growth through training and development, you will enjoy generous holiday allowances and a pension scheme while leading a dedicated team in a vibrant retail environment on Devonshire Road. Join us to be part of a mission-driven organisation where your contributions directly impact the lives of others.
Contact Details:
Weston Hospicecare Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Store Manager - High Street, Weston-super-Mare
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Weston Hospicecare Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Weston Hospicecare Limited!
We think you need these skills to ace Deputy Store Manager - High Street, Weston-super-Mare
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Weston Hospicecare Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Weston Hospicecare Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Weston Hospicecare Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Weston Hospicecare Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
