At a Glance
- Tasks: Welcome clients, manage calls, and maintain a professional reception area.
- Company: Join a thriving business centre with a focus on excellence and collaboration.
- Benefits: Competitive salary, generous pension, private healthcare, and extensive training opportunities.
- Other info: Enjoy a vibrant social calendar and career growth in a supportive environment.
- Why this job: Be the first point of contact and create memorable experiences for clients.
- Qualifications: Strong communication, organisation, and customer service skills required.
The predicted salary is between 33750 - 41250 £ per year.
A little bit about the role...
Hours: Monday – Friday | 12:30pm – 5pm
Are you a naturally welcoming person who thrives in a professional environment? We are looking for a Part-Time Receptionist to be the heartbeat of our Weston Business Centre. As the first point of contact for our clients and their guests, you won’t just be answering phones; you’ll be creating a first-class experience from the moment someone walks through our doors.
The successful candidate will be responsible for but not limited to the following:
- The Welcome: Meet and greet clients and visitors with warmth and professionalism.
- The Hub: Manage the switchboard, directing calls and capturing messages with precision.
- The Space: Maintain an impeccable reception and lounge area that reflects our high standards.
- The Logistics: Oversee meeting room diaries, hospitality billing and administrative essentials.
- The Growth: Act as an ambassador for the centre, assisting with marketing and promoting our services to potential clients.
What we'd like in return...
As a successful candidate you will be able to demonstrate the following skills and experience:
- Exceptional communication skills both written and verbally
- Good computer literacy skills
- Strong organisation skills and able to prioritise tasks
- Excellent customer service skills with stakeholders at all levels
What we will offer you...
- Highly competitive Annual Salary
- Generous company pension (employer contribution up to 10%) increasing with length of service
- Private healthcare for employees, partner and children up to the age of 21
- 22 days holidays, plus English bank holidays, plus the Christmas shutdown (not deducted from your holiday allowance)
- Life Insurance - 4x salary
- Income Protection
- Discretionary Annual Bonus depending on company performance
- Fully equipped gym at head office - Health Checks, Gym Programmes, and Healthy Lifestyle Sessions
- Extensive training and development opportunities
- Enhanced Maternity, Paternity Pay
- In house Occupational Health Nurse
- Long Service Awards
- Vouchers to celebrate marriage, the birth / adoption of a child
- Comprehensive social calendar including but not limited to; Family Fun Day; Company Bowling, Christmas Party and various activities and sporting events throughout the year.
Finally, a little bit about us...
Weston Business Centres have two modern, state of the art fully serviced facilities in prime locations in Essex. Our passion is to create an ideal environment for small businesses to flourish. We work collaboratively and ensure we’re always striving for excellence for our customers. We’re part of the Weston Group PLC, who have been established for over 37 years with five successful subsidiary companies, with over 360 employees we’re proud to say our people are our greatest asset – we build careers for life.
Part-Time Receptionist in Takeley employer: Weston Homes Plc
Weston Business Centres is an excellent employer, offering a vibrant work culture where energy and enthusiasm are celebrated. As a Catering Assistant at our Stansted Innovations Centre, you'll enjoy comprehensive benefits including private healthcare and a pension, alongside ample training and development opportunities to help you grow in your role while contributing to a fantastic customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Receptionist in Takeley
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Weston Homes Plc and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Weston Homes Plc and let us see your personality shine through!
We think you need these skills to ace Part-Time Receptionist in Takeley
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Weston Homes Plc.
Get Familiar with Our Brand:Before applying, take some time to learn about Weston Homes Plc and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Weston Homes Plc
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Weston Homes Plc.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Weston Homes Plc will surely appreciate.
