At a Glance
- Tasks: Provide 1st & 2nd line support and improve internal systems.
- Company: Weston Homes Plc, a leading residential developer in the South East.
- Benefits: Competitive salary, generous pension, private healthcare, and extensive training.
- Other info: Enjoy a vibrant social calendar and career growth opportunities.
- Why this job: Join a winning team and shape the future of our technology landscape.
- Qualifications: Experience in systems support and a passion for technology.
The predicted salary is between 30000 - 40000 € per year.
A little bit about the role... We’re currently recruiting for a Systems Support Analyst, who will join our team based in our Takeley offices and be responsible for the maintenance, modernisation, and improvement of its internal systems. It’s a great opportunity for an individual who wants to assist in driving forwards our system landscaping to meet our future business requirements.
The successful candidate will be responsible for but not limited to the following:
- Be the first point of contact providing 1st & 2nd line support.
- Patch management of the systems.
- Document the company’s environments and software packages configurations.
- Assist in managing the change management process including:
- Document application process for future maintenance and upgrades.
- Communicate to the user base for upgrades, shutdowns, outages etc.
- Conduct unit/regression testing.
- Provide UAT scripts to end users and oversee the testing cycle to completion.
- Assist in maintaining, developing, and furthering the internal systems to business requirements.
- Integrate new software packages and components into the existing landscape.
- Innovate and challenge the current and future technology landscape within the business.
What we will offer you...
- Highly competitive Annual Salary
- Accelerating Achievement Scheme
- Generous company pension (employer contribution up to 10%) increasing with length of service
- Private healthcare for employees, partner and children up to the age of 21
- 22 days holidays, plus English bank holidays, plus the Christmas shutdown (not deducted from your holiday allowance)
- Life Insurance – 4x salary
- Income Protection
- Discretionary Annual Bonus depending on company performance
- Fully equipped gym at head office – Health Checks, Gym Programmes, and Healthy Lifestyle Sessions
- Extensive training and development opportunities
- Enhanced Maternity, Paternity Pay
- In house Occupational Health Nurse
- Long Service Awards
- Vouchers to celebrate marriage, the birth / adoption of a child
- Comprehensive social calendar including but not limited to; Family Fun Day; Company Bowling, Christmas Party and various activities and sporting events throughout the year.
Finally, a little bit about us... Weston Homes Plc are a residential developer prominent across Greater London, Essex and the surrounding areas within the South East of England. We call ourselves ‘opportunists’, we have everything in house, which puts us in the driver's seat. Our developments are all bespoke from new build residential, regenerations, traditional build through to refurbishment projects. We’re proud to say we’ve recently won 5 industry awards for the second consecutive year, we are proud to have received the Gold award for 'Best Medium Housebuilder', plus Gold award for 'Best Sustainable Development' - Abbey Quay, Barking, Silver award for 'Best Starter Home' - Springfield Park, Maidstone. Our people are our greatest asset, We not only build homes for life – we build careers for life.
Systems Support Analyst in Manchester employer: Weston Homes Plc
Weston Homes Plc is an exceptional employer, offering a dynamic work environment in Takeley where innovation and employee growth are at the forefront. With a highly competitive salary, generous benefits including private healthcare and extensive training opportunities, we foster a culture that values our people as our greatest asset. Join us to not only build homes but also to build a rewarding career with a company recognised for its commitment to excellence and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Support Analyst in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at Weston Homes Plc on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company’s recent projects and awards. Show us that you’re genuinely interested in what we do and how you can contribute to our success as a Systems Support Analyst.
✨Tip Number 3
Practice common interview questions related to systems support and change management. We want to see how you handle real-life scenarios, so think of examples from your past experiences that highlight your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re keen on the role. Plus, it keeps you on our radar!
We think you need these skills to ace Systems Support Analyst in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Systems Support Analyst role. Highlight relevant experience and skills that match the job description, like your support experience and any systems management you've done. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our needs. Don’t forget to mention your enthusiasm for driving system improvements – we love that kind of energy!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. Whether it's patch management or user support, we want to see your thought process and how you approach problem-solving. It’s all about showing us you can think on your feet!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Weston Homes Plc
✨Know Your Systems Inside Out
Before the interview, make sure you’re familiar with the internal systems and software packages mentioned in the job description. Brush up on patch management and change management processes, as these will likely come up during your chat.
✨Prepare for Technical Questions
Expect to be asked about your experience with 1st and 2nd line support. Be ready to discuss specific scenarios where you’ve successfully resolved issues or improved system performance. Use examples that highlight your problem-solving skills.
✨Show Your Communication Skills
Since you'll be communicating with users about upgrades and outages, practice explaining technical concepts in simple terms. Think of examples where you’ve effectively communicated changes or updates to non-technical staff.
✨Demonstrate Your Innovative Mindset
Weston Homes values innovation, so come prepared with ideas on how to improve their current technology landscape. Think about any new software or processes you’ve implemented in previous roles and be ready to share those insights.
