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- Tasks: Manage incoming calls and schedule maintenance work efficiently.
- Company: Dynamic consulting company based in Nottingham.
- Benefits: Competitive pay of £14 per hour with potential for permanent role.
- Why this job: Join a fast-paced environment and enhance your customer service skills.
- Qualifications: Experience in customer-facing roles and strong communication skills.
- Other info: Opportunity for career growth and development in facilities management.
The predicted salary is between 11 - 16 £ per hour.
A consulting company in Nottingham is seeking an FM Scheduler responsible for managing incoming calls, workforce planning, and scheduling maintenance work.
The ideal candidate will have experience in a customer-facing role, excellent communication skills, and the ability to work efficiently in a fast-paced environment.
This position offers a temporary to permanent contract with pay of approximately £14 per hour and requires candidates to be proactive in managing workloads and client interactions.
FM Scheduler: Helpdesk, Reactive Maintenance & Planning in Nottingham employer: Westney Consulting Group
Contact Detail:
Westney Consulting Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FM Scheduler: Helpdesk, Reactive Maintenance & Planning in Nottingham
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your communication skills. Since this role is customer-facing, being able to articulate your thoughts clearly and confidently is key. Try mock interviews with friends or use online resources to sharpen your skills.
✨Tip Number 3
Be proactive during the interview. Ask insightful questions about the team dynamics and how they handle scheduling challenges. This shows you're thinking ahead and ready to tackle the fast-paced environment.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're tech-savvy and ready to embrace the tools we use in the industry.
We think you need these skills to ace FM Scheduler: Helpdesk, Reactive Maintenance & Planning in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer-facing roles and any relevant skills in scheduling or maintenance. We want to see how you can bring your unique background to the FM Scheduler position!
Craft a Compelling Cover Letter: Use your cover letter to showcase your communication skills and explain why you're the perfect fit for this fast-paced role. Let us know how you handle workloads and client interactions effectively!
Showcase Your Proactivity: In your application, give examples of how you've taken initiative in previous roles. We love candidates who can manage their time well and stay ahead of the game, especially in a reactive maintenance environment.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and get you into our system quickly. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Westney Consulting Group
✨Know Your Stuff
Before the interview, make sure you understand the role of an FM Scheduler inside out. Brush up on your knowledge of workforce planning and scheduling maintenance work. Familiarise yourself with common tools and software used in the industry, as this will show that you're proactive and ready to hit the ground running.
✨Show Off Your Communication Skills
Since this role involves a lot of client interaction, be prepared to demonstrate your excellent communication skills. Think of examples from your past experiences where you've successfully managed customer queries or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Stay Cool Under Pressure
Working in a fast-paced environment means you'll need to handle stress effectively. Prepare for questions about how you manage tight deadlines or unexpected challenges. Share specific instances where you've successfully navigated high-pressure situations, showcasing your ability to remain calm and efficient.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or the tools they use for scheduling. This not only shows your interest in the role but also gives you a better understanding of what to expect if you get the job. It’s a win-win!
