At a Glance
- Tasks: Lead a passionate team to deliver top-notch food and service at our Junction 38 Truckstop Kitchen.
- Company: Join a unique business that values warmth, graft, and courage in every role.
- Benefits: Competitive pay, training opportunities, and a dynamic work environment.
- Other info: Exciting and fast-paced environment with opportunities for growth and development.
- Why this job: Make a real impact by delighting customers with great food and service every day.
- Qualifications: Experience in customer service and knowledge of food safety standards.
The predicted salary is between 30000 - 40000 £ per year.
The Catering Manager is a hands-on operational role that will lead the delivery of great quality food and service in our Junction 38 Truckstop Kitchen supported by Service Leaders. Passionate about delighting our customers, you will lead your team from the front, coaching your team to provide excellent standards and service every day.
Responsibilities:
- Building a strong team of service leaders who lead the food quality, customer service and standards on every shift.
- Ensure we deliver food quality according to the specs and recipes as defined by the food team.
- Ensure your team align to our values and deliver warm, friendly, and speedy service to our customers.
- Deliver high standards of cleanliness, food hygiene and health and safety standards by doing regular audits and setting goals and action plans for your team.
- Ensure commercial success by looking after the sales, cash and stock for your station.
- Look after your team to ensure they are fully trained, engaged and motivated whilst ensuring all colleagues are rostered effectively and paid accurately and on time.
Qualifications and Desired Qualities:
- Passionate about great service and our unique business, the successful candidate will display our values of warmth, graft and courage to bring to life our story for their colleagues and customers.
- A hands-on approach to coaching your team to deliver the very best for our customers.
- Knowledge of food safety and health and safety legislation.
- A warm and friendly manner and be someone who goes above and beyond for both customers and colleagues alike.
- A passion for our food, local suppliers and our landscape.
- Be excited by working in a dynamic and at times demanding environment.
- Exceptionally high standards for customer service, food quality and cleanliness and standards.
Catering Manager employer: Westmorland Limited
As a Catering Manager at Junction 38 Truckstop Kitchen, you will thrive in a vibrant and supportive work culture that prioritises exceptional service and team development. We offer comprehensive training and growth opportunities, ensuring you and your team are engaged and motivated to deliver outstanding food quality and customer experiences. Join us in a dynamic environment where your passion for food and service can truly shine, making a meaningful impact on our customers every day.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and how you can fit in, especially since they value warmth and great service.
✨Tip Number 2
Practice your leadership stories! Think of times when you've coached a team or delivered exceptional service. Be ready to share these experiences during your interview to show you're the hands-on leader they're looking for.
✨Tip Number 3
Show your passion for food and service! Bring up local suppliers or dishes you love during your chat. This will demonstrate that you’re not just about the job, but genuinely care about the culinary experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that shows you appreciate the opportunity and are keen on joining their team at Junction 38.
We think you need these skills to ace Catering Manager
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for great service and food! In your application, share why you love the catering industry and how you embody our values of warmth, graft, and courage.
Tailor Your CV:Make sure your CV highlights relevant experience in food service and team leadership. We want to know how you've coached teams to deliver excellent standards and service, so be specific!
Be Authentic:We appreciate genuine personalities! When writing your cover letter, let your unique voice shine through. Tell us about your approach to customer service and how you go above and beyond for both customers and colleagues.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Junction 38!
How to prepare for a job interview at Westmorland Limited
✨Know Your Stuff
Make sure you’re familiar with the food safety and health legislation relevant to the role. Brush up on the company’s values and how they align with your own passion for great service. This will show that you’re not just interested in the job, but that you genuinely care about delivering quality.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you coached your team to improve service or food quality. Be ready to discuss how you motivate and engage your colleagues, as this is key for a Catering Manager.
✨Demonstrate Your Passion
Let your enthusiasm for food and customer service shine through. Talk about local suppliers you admire or dishes you love to create. This will help convey your genuine interest in the role and the business, making you a memorable candidate.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a busy shift or resolving a customer complaint. Prepare by thinking through how you would maintain high standards under pressure and ensure your team delivers excellent service consistently.
