At a Glance
- Tasks: Support the Filling Station Manager and lead a team to deliver excellent service.
- Company: Join a dynamic filling station focused on local products and community support.
- Benefits: Competitive pay, training opportunities, and a chance to grow your career.
- Other info: Full training provided; great opportunity for personal and professional growth.
- Why this job: Make a real impact in a vibrant environment while developing your leadership skills.
- Qualifications: Experience in retail or catering; leadership experience is a plus.
The predicted salary is between 40500 - 49500 £ per year.
As the Deputy Filling Station Manager, your role will be to support the Filling Station Manager in the operation of the Rheged Filling Station.
- Your responsibilities will be to
- To lead positively by example and coach the Filling Station teams to deliver great service, standards and availability.
- Have a passion for the products we sell and an understanding of the significance of supporting small, local producers
- Working with the Manager, develop best practices that can be used to cross train the team to ensure we deliver the expected level of customer service and standards
- Develop our team of Service Leaders & colleagues through coaching and support
- Deputise for the Manager as and when required
- Assist in the financial performance of the units.
- Work with the Filling Station Manager to successfully monitor and control all unit related costs in order to achieve the necessary margins in line with company targets.
- To ensure product ranges and merchandising standards are correctly implemented.
- Support the Manager to complete colleague rotas in accordance with forecasted levels of trade and within budget.
Ensure accurate completion of payroll records and management of payroll costs.
- Ensure all legal compliance documentation is fully and accurately completed.
- To manage the safe delivery and dispensing of petroleum products adhering to set safety measures and standards, ensuring a clean and safe working environment internally and externally.
- To be responsible for cash handling procedures and takes appropriate actions when shortages are identified.
- To assist with recruiting, training, motivating and developing team members to achieve their personal best, dealing with performance and conduct issues where necessary through coaching and appropriate disciplinary measures in-line with company procedures.
- #WFHP
Ideal candidates will have exper ience of working in a high volume retail and/or catering operation with an understanding of financial controls including sales, stock management and wastage controls.
We would also like the successful candidate to have some e xperience of leading a team which would be an advantage although we'd also be interested to hear from those with experience in retail or catering looking to take a step up from a Team Leader position.
Great communication skills and a can do attitude are essential as well as the ability to deliver high standards of excellence Previous experience of working with fuel would be an advantage but not essential as full training will be provided.
#J-18808-Ljbffr
Deputy Filling Station Manager in Penrith employer: Westmorland Hotel
At Westmorland Hotel, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment where creativity thrives. Our commitment to local, seasonal cuisine not only enhances your culinary skills but also provides opportunities for professional growth through our apprenticeship programme. Join us to be part of a team that values quality, teamwork, and the development of future chefs in a picturesque location.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Filling Station Manager in Penrith
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Westmorland Hotel, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Westmorland Hotel!
We think you need these skills to ace Deputy Filling Station Manager in Penrith
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Westmorland Hotel, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Westmorland Hotel and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Westmorland Hotel that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Westmorland Hotel
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
