At a Glance
- Tasks: Serve delicious food, make artisan coffees, and keep our cafe buzzing with energy.
- Company: Join a family-run business passionate about local produce and genuine connections.
- Benefits: Enjoy competitive pay, free meals, generous discounts, and a paid day off for your birthday.
- Other info: Flexible weekend hours with opportunities for growth in a supportive environment.
- Why this job: Be part of a warm team and create memorable experiences for our customers.
- Qualifications: A positive attitude and a willingness to learn; catering experience is a plus but not required.
The predicted salary is between 12.75 - 12.75 £ per hour.
We're passionate about local produce, warm welcomes and genuine connections and as a Team Member in our Cafe you'll be at the heart of our customer experience. Greeting customers with a smile, sharing your passion for our locally sourced products, jumping in to help your colleagues wherever needed. From serving customers on the hotplate, making delicious wraps, serving artisan coffees, running the tills or keeping cakes and snack tables full and dining tables clean and clear you will love to be busy and enjoy keeping our visitors happy as they enjoy a break at our beautiful services.
You should have a positive 'can do' mindset, a passion for delivering great customer service and a willingness to learn about our products. If you have previous experience in a catering environment that's great but don't worry if you don't. We offer full training to get you up to speed and give you knowledge of all our products and how we work at the Westmorland Family.
At Westmorland we are a family business that started in 1972 from our farm in Cumbria, which runs unique motorway service areas – Tebay, Gloucester and Cairn Lodge – based on no franchises but instead our own Farmshops and Kitchens. We also have Junction 38, a services dedicated to HGV drivers, Rheged, a meeting place, Cafe, Gallery and Cinema, and the Westmorland Hotel situated on the edge of the Lake District. We are proud to be connected to our place and that our family of colleagues share our values of Warmth, Graft and Courage. If you join our family it will be hard work at times but we offer a great range of benefits including generous discounts in our farmshops and kitchens, free meals when working on shift, generous holiday entitlements plus a paid day off for your birthday and more. If you work at our Tebay or Gloucester sites, we are able to offer free or discounted travel to help you get to and from work (restrictions may apply).
Team Member – Weekends – Pie Shop employer: Westmorland Family
Westmorland Family is an excellent employer, offering a supportive and family-oriented work culture at Gloucester Services. With generous holiday entitlements, free meals during shifts, and unique perks like a paid birthday day off, employees can enjoy a fulfilling work-life balance while receiving comprehensive training and growth opportunities in the fresh food production sector.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member – Weekends – Pie Shop
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Westmorland Family and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Team Member – Weekends – Pie Shop
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Westmorland Family that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Westmorland Family.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Westmorland Family get a sense of who you are beyond your experience!
How to prepare for a job interview at Westmorland Family
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Westmorland Family and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
