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About The Role
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You will lead our team of Housekeepers to ensure we meet our own high standards and make sure we exceed our guests expectations every time they stop with us. The team maintain our 50 bedrooms and guest areas, attending to all the small details to make sure each guests feels special. You will be hands on working alongside your team to ensure they are working to the required timescales and at the highest of standards.Your responsibilities will include;
- Running reports from our online booking system and distributing workflow amongst the team
- Working alongside them to ensure all rooms are cleaned to the standard.
- Vacuuming, dusting and cleaning bathrooms and bedrooms making sure all our rooms and guest areas are clean, tidy and restocked ready for new guests.
- Completing room checks at the end of each shift and coaching colleagues accordingly if rooms are not at the correct standard.
- Ordering bedroom products with our external suppliers e.g fudge, toiletries and tea.
- Reporting any maintenance work to the necessary team and following up any unresolved issues.
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About You
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Experience of a similar role would be an advantage but you must be able to prioritise and delegate and have basic IT skills. You should also have good attention to detail.
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About Us
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At Tebay Services Hotel you will also enjoy the following benefits;
- Up to 75% off the products from the Kitchens in our other businesses (Tebay, Gloucester and Cairn Lodge Services and Junction 38 Truckstop)
- 25% off the products in our Farmshops
- A free meal whilst on shift
- Free parking
- Contributory pension scheme
- 28 days holiday (pro rata for part time) with the option to purchase an additional week.
- Paid day off for your birthday
- Free colleague bus from Penrith, Appleby and Kirkby Stephen
- Discounted B&B rates for friends and family
Housekeeping Service Leader - Westmorland Hotel in Penrith
Housekeeping Service Leader - Westmorland Hotel in Penrith
Penrith Full-Time On-site