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About The Role
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As a Manager in our busy Petrol Filling Station you will be responsible for leading the team to deliver the best service to our customers and ensuring brand standards are always in place. In this hands-on customer facing role, you’ll be competent to manage a high-volume environment with an positive, can do approach, you will be passionate about our offer and champion our producers and you will ensure through your knowledgeable colleagues that our customers receive the unique and delightful experience that we are known for.
Your responsibilities will include;
- Lead and coach a team to deliver excellent food quality and customer service in a filling station environment.
- Ensure food quality and service standards are met, focusing on both retail sales and food catering sales.
- Conduct regular audits for cleanliness and safety in a 24/7 operation.
- Manage sales, cash and stock.
- Recruit, train and develop team members who align with the company's values of warmth, graft and courage.
- Maintain accurate records for rostering, holidays, and payroll using our online HR system.
- Ensure compliance with food safety and employment laws.
- Recognise and reward team performance.
- Plan for recruitment and succession to maintain a strong team structure.
- Achieve 5-star EHO audits.
- Focus on team retention and colleague happiness by setting goals and action plans.
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About You
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We are looking for someone who is:Passionate about service and the business.
Hands-on approach to coaching and leading.
Knowledgeable in food safety and health legislation.
Warm, friendly, and customer-focused.
Passionate about food, local suppliers, and the landscape.
Excited by working in a dynamic and demanding environment.
High standards for service, food quality, and cleanliness. -
About Us
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At Westmorland we are family business that started in 1972 from our farm in Cumbria, which runs unique motorway service areas – Tebay, Gloucester and Cairn Lodge – based on no franchises but instead our own Farmshops and Kitchens. We also have Junction 38, a services dedicated to HGV drivers, Rheged, a meeting place, Cafe, Gallery and Cinema, and the Westmorland Hotel situated on the edge of the Lake District.We are proud to be connected to our place and that our family of colleagues share our values of Warmth, Graft and Courage. If you join our family it will be hard work at times but we offer a great range of benefits including generous discounts in our farmshops and kitchens, free meals when working on shift, generous holiday entitlements plus a paid day off for your birthday and more.
Petrol Filling Station Manager in Douglas employer: Westmorland Family
At Westmorland, we pride ourselves on being a family-run business that values warmth, graft, and courage. As a baker in our friendly team, you'll enjoy a supportive work culture with opportunities for growth, generous discounts, free meals during shifts, and unique benefits like a paid day off for your birthday. Located in the picturesque Lake District, our sites offer not only a fulfilling role but also free or discounted travel options to make your commute easier.
