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For Companies At a Glance
- Tasks: Support the Warm Homes programme and enhance energy efficiency for residents.
- Company: Join Westmorland and Furness Council, committed to community welfare and inclusivity.
- Benefits: Enjoy a competitive pension, enhanced leave, and various perks.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong IT skills, customer service experience, and a team player attitude.
- Other info: Flexible working environment with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
This is an exciting opportunity working within the Housing Retrofit team to support the delivery of the new Warm Homes programme; providing a professional and high-level customer experience; and providing the team with administrative support to assist with the delivery of the programme and contracts, to improve the energy efficiency to residents' homes.
About you
You will be dynamic and flexible, with a can-do attitude and a strong focus on delivery. You should be a team player but be able to organise your own workload and be committed to providing a high standard of customer service. You will have high competency with IT in particular Word and Excel, and ideally have a knowledge of the Governments retrofit programmes. You will have customer experience and a strong administrative background, ideally with a knowledge of housing retrofit. Excellent interpersonal and communication skills are essential to further establish and maintain an effective team working and develop partnerships.
Responsibilities
- Support the delivery of the Warm Homes programme;
- Provide a professional and high-level customer experience;
- Provide the team with administrative support to assist with the delivery of the programme and contracts, to improve the energy efficiency to residents' homes.
What can we offer you
Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes.
Application and Interview information
Closing date: 1st February 2026
Interview date: TBC
We are currently operating both in-person and virtual interviews. Interview details such as venue/timings will be shared with successful candidates, following the shortlisting process. If you have any concerns or adjustments are needed, we are happy to discuss this with you.
Safer Recruitment & DBS
At Westmorland and Furness Council we are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and we expect all workers, employees and volunteers to share our commitment.
Equality, Diversity, and Inclusion
Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences. As a Disability Confident Leader, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview. We also offer guaranteed interviews to Armed Forces personnel and veterans and those in care or care experienced and under 24 years old that meet the essential criteria for the role.
Project Officer (Housing Retrofit) in Penrith employer: Westmorland And Furness Council
Contact Detail:
Westmorland And Furness Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Officer (Housing Retrofit) in Penrith
✨Tip Number 1
Network like a pro! Reach out to people in the housing retrofit sector, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the Warm Homes programme and be ready to discuss how your skills align with their goals. Practise common interview questions and think about examples from your past that showcase your customer service and administrative skills.
✨Tip Number 3
Show off your IT skills! Since they’re looking for someone with high competency in Word and Excel, consider creating a portfolio or a presentation that highlights your abilities. This will not only impress them but also demonstrate your proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Westmorland and Furness Council. Good luck!
We think you need these skills to ace Project Officer (Housing Retrofit) in Penrith
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Project Officer role. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Customer Service Skills: Since providing a high-level customer experience is key, share specific examples of how you've excelled in customer service roles. We want to see your can-do attitude in action!
Highlight Your IT Competency: We’re looking for someone with strong IT skills, especially in Word and Excel. Don’t forget to mention any relevant experience or projects where you’ve used these tools effectively.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Westmorland And Furness Council
✨Know Your Stuff
Make sure you brush up on the Warm Homes programme and the Government's retrofit initiatives. Being able to discuss these topics confidently will show that you're genuinely interested in the role and understand its importance.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help someone, as this aligns perfectly with the high-level customer experience they’re looking for.
✨Demonstrate Your Organisational Skills
Since the role requires you to manage your own workload, be ready to talk about how you prioritise tasks and stay organised. You could even share a time when you successfully juggled multiple responsibilities.
✨Be a Team Player
Highlight your ability to work well within a team. Share experiences where you collaborated effectively with others, as this is crucial for supporting the Housing Retrofit team and building partnerships.
