Family Hub Information Advice & Support Officer WMF2983e in Penrith

Family Hub Information Advice & Support Officer WMF2983e in Penrith

Penrith Full-Time 30000 - 35892 £ / year (est.) No working from home possible
Westmorland And Furness Council

At a Glance

  • Tasks: Support families at Best Start Family Hubs through engagement and event delivery.
  • Company: Join Westmorland and Furness Council, a supportive community-focused organisation.
  • Benefits: Enjoy a competitive pension, enhanced leave, and exclusive perks.
  • Other info: Dynamic role with opportunities for personal growth and teamwork.
  • Why this job: Make a real difference in the lives of families while developing your skills.
  • Qualifications: Strong communication skills and experience with Microsoft applications required.

The predicted salary is between 30000 - 35892 £ per year.

An exciting opportunity has arisen for Information Advice & Support Officers to support the day-to-day running of the Best Start Family Hubs; engaging with families and visitors to the hubs, record keeping, collating and presenting data, managing mailboxes, room bookings and supporting the delivery of events.

We are looking for enthusiastic, innovative and self-motivated individuals to provide assistance in the day-to-day running of the hub sites.

Who we are looking for…

  • Individuals with strong people skills, including negotiation and excellent communication skills, both written, face-to-face and over Teams.
  • Someone with knowledge and experience of Microsoft applications, case management systems and financial systems.
  • The ability to prioritise and manage work effectively, and be comfortable working both independently and as part of a team.
  • Experience of collaborating across teams and partners.

This role requires an enhanced DBS check with a Childrens Barred List check. Please note this role involves working in regulated activity with Children.

What can we offer you!

Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discount schemes.

For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site.

If you are interested in this opportunity and would like to have an informal chat to find out more, please contact Gayle Morre, Family Hub Manager email gayle.moore@cumbria.gov.uk.

Family Hub Information Advice & Support Officer WMF2983e in Penrith employer: Westmorland And Furness Council

Westmorland and Furness Council is an exceptional employer that prioritises the well-being and development of its staff. With a strong commitment to work-life balance, competitive benefits including a generous pension scheme and enhanced annual leave, as well as a supportive work culture that encourages collaboration and innovation, employees are empowered to thrive in their roles. This position offers a unique opportunity to make a meaningful impact within the community while enjoying a fulfilling career in a dynamic environment.

Westmorland And Furness Council

Contact Details:

Westmorland And Furness Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Family Hub Information Advice & Support Officer WMF2983e in Penrith

Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Westmorland And Furness Council.

Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Westmorland And Furness Council.

Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Westmorland And Furness Council.

Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Westmorland And Furness Council. Apply directly through us to stand out!

We think you need these skills to ace Family Hub Information Advice & Support Officer WMF2983e in Penrith

People Skills
Negotiation Skills
Communication Skills
Written Communication
Face-to-Face Communication
Microsoft Applications
Case Management Systems

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Westmorland And Furness Council. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Family Hub Information Advice & Support Officer WMF2983e, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at Westmorland And Furness Council

Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Westmorland And Furness Council. Sharing personal stories or insights can really make us stand out.

Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!