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- Tasks: Support the Corporate Asset Team by managing maintenance requests and providing top-notch customer service.
- Company: Local council dedicated to community support and development.
- Benefits: Competitive pension scheme, enhanced annual leave, and a supportive work environment.
- Why this job: Join a team that values your communication skills and helps improve community facilities.
- Qualifications: Strong communication skills and ability to manage relationships with contractors and stakeholders.
- Other info: Great opportunity for career growth in a dynamic public service environment.
The predicted salary is between 24000 - 36000 £ per year.
A local council in the United Kingdom is seeking a Helpdesk Assistant to support the Corporate Asset Team. The successful candidate will provide excellent customer service to building users while managing a range of maintenance requests. This role requires strong communication and people management skills, as well as the ability to liaise effectively with contractors and stakeholders.
The position offers various benefits, including a competitive pension scheme and enhanced annual leave.
Asset Helpdesk Specialist – Corporate Maintenance & Support in Penrith employer: Westmorland And Furness Council
Contact Detail:
Westmorland And Furness Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Asset Helpdesk Specialist – Corporate Maintenance & Support in Penrith
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service and liaising with stakeholders, make sure you can clearly express your thoughts. Try mock interviews with friends or family to get comfortable.
✨Tip Number 3
Showcase your problem-solving skills! Think of examples from your past experiences where you’ve successfully managed maintenance requests or resolved issues. Be ready to share these during interviews to impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and stand out. Plus, it’s the best way to stay updated on new opportunities that fit your skills.
We think you need these skills to ace Asset Helpdesk Specialist – Corporate Maintenance & Support in Penrith
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Helpdesk Assistant role. We want to see how your skills in customer service and communication shine through!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality! Share why you’re excited about supporting the Corporate Asset Team and how you can contribute to excellent service for building users.
Showcase Your Communication Skills: Since this role involves liaising with contractors and stakeholders, we recommend including examples of how you've effectively communicated in past roles. It’ll help us see your people management skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Westmorland And Furness Council
✨Know Your Stuff
Make sure you understand the role of an Asset Helpdesk Specialist. Brush up on your knowledge of maintenance requests and how to manage them effectively. Familiarise yourself with common issues building users might face, so you can demonstrate your problem-solving skills during the interview.
✨Show Off Your Communication Skills
Since this role involves liaising with contractors and stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated in previous roles, especially in challenging situations. This will show that you can handle the demands of the job.
✨Customer Service is Key
Highlight your customer service experience. Think of specific instances where you went above and beyond to help someone. This will illustrate your commitment to providing excellent service to building users, which is crucial for this position.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company culture aligns with your values. Ask about the team dynamics or how success is measured in the role.
