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- Tasks: Monitor and improve home care services for vulnerable adults in the community.
- Company: Join Westmorland and Furness Council, a passionate and innovative service.
- Benefits: Enjoy a competitive pension, enhanced leave, and exclusive perks.
- Why this job: Make a real difference in people's lives while promoting independence.
- Qualifications: Experience in adult social care and strong analytical skills required.
- Other info: Collaborative environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
To ensure that non-residential commissioned services such as home care and supported living deliver safe, effective, and person-centred support to adults in the community. The postholder will work with adult care and commissioning colleagues to enhance the monitoring of provider performance and ensure vulnerable adults receive high-quality care at home whilst contributing to continuous improvement in service quality. To work in ways that promote independence and enable individuals to maximise their strengths. The post holder will actively promote the work of the council, internally and externally, on the development and delivery of continuously improving modern and competitive services for the people of Westmorland and Furness.
Key Duties and Responsibilities
- Monitoring & Compliance
- Undertake regular audits and reviews of home care, supported living support and other non-residential services.
- Collect, analyse, and report on performance data to inform service delivery and commissioning decisions.
- Recommend any necessary adjustments utilising audit measures to support evidence-based practice, ensuring the most effective support for personalised outcomes.
- Quality Assurance
- Identify areas for improvement and work collaboratively with providers to implement changes.
- Promote best practice and innovation in home care and supported living delivery.
- Ensure service users’ voices are heard and reflected in monitoring outcomes.
- Safeguarding & Risk Management
- Respond promptly to concerns, complaints, and safeguarding alerts.
- Escalate risks appropriately.
- Maintain accurate records in line with data protection and confidentiality requirements.
- Partnership Working
- Build effective relationships with providers, service users, families, and partner agencies.
- Work closely with commissioning and quality team colleagues to support contract management and service development.
- Contribute to the procedural development of reviewing homecare, supported living and other non-residential services.
Who we are looking for…
- Essential Experience in adult social care operations, commissioning, or contract monitoring.
- Knowledge of safeguarding, quality assurance, and regulatory frameworks.
- Strong analytical skills with the ability to interpret data and produce clear reports.
- Excellent communication and negotiation skills.
- Commitment to equality, diversity, and person-centred care.
- Ability to plan and prioritise own case work.
- Good time management/punctuality and ability to work to deadlines.
- Ability to network effectively.
- Demonstrable information technology skills/competencies.
- Ability to identify and challenge inappropriate practice.
- Desirable
- Familiarity with local authority commissioning and operational processes.
- Experience of working with providers to drive service improvement.
We are a passionate, innovative service, dedicated to empowering and enabling adults to have a good quality of life, valuing their unique qualities, strengths and rights. Putting our communities and the people we support at the very heart of everything we do.
What can we offer you!
Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes.
If you have any queries about this role or would like an informal chat about this opportunity, then please contact Louise Jackson, our Service Manager on 07717543297 or e-mail Louise.Jackson@westmorlandandfurness.gov.uk.
Social Care Worker - Home Care Auditing - WMF2618e in Kendal employer: Westmorland And Furness Council
Contact Detail:
Westmorland And Furness Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Care Worker - Home Care Auditing - WMF2618e in Kendal
✨Tip Number 1
Network like a pro! Reach out to people in the social care sector, especially those who work at Westmorland and Furness Council. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of safeguarding and quality assurance. Be ready to discuss how you can contribute to improving services and ensuring high-quality care for adults.
✨Tip Number 3
Show off your analytical skills! Bring examples of how you've used data to drive improvements in past roles. This will demonstrate your ability to make evidence-based decisions, which is key for this position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details you need about the role and the amazing benefits we offer.
We think you need these skills to ace Social Care Worker - Home Care Auditing - WMF2618e in Kendal
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing your application, take a good look at the job description. We want to see how your experience aligns with the role of Social Care Worker, so make sure you highlight relevant skills and experiences that match what we're looking for.
Showcase Your Passion for Social Care: Let us know why you're passionate about working in social care! Share any personal experiences or motivations that drive you to support vulnerable adults. This will help us see your commitment to person-centred care and quality service delivery.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure your key points stand out!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you'll find all the information you need about the role and our organisation there. We can't wait to hear from you!
How to prepare for a job interview at Westmorland And Furness Council
✨Know Your Stuff
Make sure you brush up on your knowledge of adult social care operations and the specific responsibilities of a Social Care Worker. Familiarise yourself with the key duties mentioned in the job description, especially around monitoring and compliance, as well as quality assurance.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used data analysis in previous roles. Think of examples where you've collected, analysed, and reported on performance data. This will demonstrate your ability to inform service delivery and make evidence-based recommendations.
✨Communicate Effectively
Practice your communication skills before the interview. Be ready to explain complex ideas clearly and concisely, especially when discussing safeguarding and risk management. Remember, it's not just about what you say, but how you say it!
✨Emphasise Collaboration
Highlight your experience in building effective relationships with various stakeholders. Be prepared to share examples of how you've worked with providers, service users, and partner agencies to drive service improvement and ensure high-quality care.
