Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support public protection services and assist with inspections to keep communities safe.
- Company: Join Westmorland and Furness Council, a modern and supportive employer in a stunning location.
- Benefits: Enjoy a competitive pension, enhanced leave, and various perks and discounts.
- Why this job: Make a real difference in your community while developing your skills in a dynamic environment.
- Qualifications: 5 GCSEs including English and Maths, customer service experience, and strong admin skills.
- Other info: Flexible working, focus on wellbeing, and opportunities for career progression.
The predicted salary is between 30000 - 42000 £ per year.
Location: Kendal
Contract Type: Permanent
The advertised salary includes a supplement (JWC) to the base grade of the post. JWC supplements are conditional on the physical demands and/or working conditions of the role.
Westmorland and Furness Council is a new unitary authority that covers one of the most beautiful regions in the UK and includes the Lake District National Park and the Yorkshire Dales National Park. At the Council, we recognise that employees are at the heart of delivering our services to our communities and are committed to empowering colleagues to be innovative and engaged so that Westmorland and Furness continues to be a great place to live, work and thrive.
About this opportunity:
This is an exciting opportunity for you to join Westmorland and Furness Council as a Regulatory Services Assistant within our Public Protection Service. Currently, you will be focusing on supporting the work of the Private Water Supplies officers in the Environmental Protection Team. In this role, you will help us to keep our communities safe through supporting the public protection service, assisting officers on appropriate inspections of local businesses, activities and residential premises, and providing technical and administrative support for the service. You’ll be joining a dedicated and experienced team where you will be managing your own caseload. Working in Public Protection at Westmorland and Furness Council is both varied and challenging; no two days are the same.
Westmorland and Furness Council is a modern and supportive employer, and we have both the technology and the commitment to allow our employees to work flexibly and efficiently. You will be joining a friendly, flexible, and supportive team, with a strong focus on wellbeing and work/life balance, and there is plenty of opportunity for progression and professional development.
Who we are looking for:
- We are looking for candidates who have a good level of general education including 5 GCSEs (including English Language and Mathematics) or equivalent.
- You should have some experience of working in a customer-focused, service delivery role and good admin skills.
- In addition, candidates should possess the ability to be accurate, detailed and professional in their approach to work.
- A proven ability to deliver high standards and good customer service, excellent verbal and written communication skills, and strong ICT skills with proven ability to learn new systems quickly.
Ready to join Westmorland and Furness Council and be part of our incredible team? We can’t wait to see your application!
As part of this role, there is a requirement to travel and so the postholder must be able to drive and have access to a vehicle to use for work / able to independently travel around the Westmorland and Furness area.
What can we offer you:
Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes.
For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site.
Would you like to find out more?
For further information about this role, such as responsibilities and essential criteria please view the below attachments: Post Specification Role Profile
Contact:
- Nicola Clark on 01539 793386 nicola.clark@westmorlandandfurness.gov.uk
- Sara Watson on 01768 212334 sara.watson@westmorlandandfurness.gov.uk
Application and Interview information:
- Closing date: 27th of February 2026
- Interview date: Week commencing 9th of March 2026
We are currently operating both in-person and virtual interviews. Interview details such as venue/timings will be shared with successful candidates, following the shortlisting process. If you have any concerns or adjustments are needed, we are happy to discuss this with you.
Safer Recruitment & DBS:
At Westmorland and Furness Council we are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and we expect all workers, employees and volunteers to share our commitment.
Equality, Diversity, and Inclusion:
Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences. As a Disability Confident Leader, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview. We also offer guaranteed interviews to Armed Forces personnel and veterans and those in care or care experienced and under 24 years old that meet the essential criteria for the role.
Regulatory services assistant in Kendal employer: Westmorland And Furness Council
Contact Detail:
Westmorland And Furness Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regulatory services assistant in Kendal
✨Tip Number 1
Get to know the company! Research Westmorland and Furness Council, their values, and what they stand for. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and administrative skills. Think about examples from your past experiences that demonstrate your ability to deliver high standards and good customer service.
✨Tip Number 3
Dress the part! Even if the interview is virtual, make sure you look professional. It shows respect for the interviewers and sets a positive tone for the conversation.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Regulatory services assistant in Kendal
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Regulatory Services Assistant. We want to see how you can contribute to our Public Protection Service, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills: Since excellent verbal and written communication skills are key for this role, ensure your application reflects this. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love a polished application!
Highlight Your Customer Focus: We’re looking for candidates with a strong customer service background. In your application, share examples of how you've delivered high standards of service in previous roles. This will show us that you understand the importance of community safety and support.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need about the role and our fantastic team there!
How to prepare for a job interview at Westmorland And Furness Council
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Regulatory Services Assistant. Familiarise yourself with the Public Protection Service and the specific tasks related to Private Water Supplies. This will help you demonstrate your enthusiasm and suitability for the role.
✨Showcase Your Skills
Highlight your customer service experience and administrative skills during the interview. Be ready to provide examples of how you've delivered high standards in previous roles. This is your chance to show that you can be accurate, detailed, and professional in your approach.
✨Prepare Questions
Think of insightful questions to ask your interviewers about the team dynamics, work culture, and opportunities for professional development. This shows your genuine interest in the position and helps you assess if the council is the right fit for you.
✨Practice Communication
Since excellent verbal and written communication skills are essential, practice articulating your thoughts clearly. You might even want to do a mock interview with a friend or family member to build confidence and refine your responses.
