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For Companies At a Glance
- Tasks: Support children and vulnerable adults on their journeys, ensuring safety and welfare.
- Company: Join the Westmorland and Furness Council's dedicated transport team.
- Benefits: Enjoy a competitive pension, enhanced leave, and various perks.
- Why this job: Make a real difference in people's lives every day.
- Qualifications: Caring individuals with good communication skills; experience is a plus but not essential.
- Other info: Flexible term-time hours with opportunities for additional work.
The predicted salary is between 13 - 16 ÂŁ per hour.
CTOT is the Council’s “in‑house” Transport Service. The team delivers home to school transport for mainstream and SEND pupils, and home to daycentre/training for adults with learning disabilities, across Westmorland and Furness Council. As a Passenger Assistant, you’ll play a vital role in supporting children with Special Educational Needs and Disabilities (SEND) and vulnerable adults on their journeys to school, college, or training. You will ensure the safety and welfare of passengers from pick‑up to drop‑off, assist with boarding and alighting, and support the driver when needed. You’ll communicate effectively with parents, guardians, drivers, and schools, maintain accurate records, and follow risk assessments to keep everyone safe. Join our dedicated team and make a real difference every day.
Who we are looking for…
We’re looking for caring, confident individuals who can remain calm in challenging situations, think on their feet, and be active and supportive throughout the journey. Good record keeping is desirable. You should be able to follow instructions and work as part of a team. You must be willing to undertake safeguarding and health & safety training (provided) and hold an enhanced DBS clearance. Experience working with children or vulnerable adults is desirable but not essential—full training will be provided.
Working hours
- Term‑time only, Monday to Friday
- Split shifts: approx. 07:30–09:30 and 14:30–16:30
- Flexible options available, including mornings or afternoons (job‑share basis)
- Opportunities for additional work outside term time on adult transport
What can we offer you!
Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes.
Would you like to find out more? For further information about this role, such as responsibilities and essential criteria please view the below attachments:
To apply please click the Apply Now link below.
Passenger Assistant -WMF2642e in Kendal employer: Westmorland And Furness Council
Contact Detail:
Westmorland And Furness Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Assistant -WMF2642e in Kendal
✨Tip Number 1
Network like a pro! Reach out to people in the transport and education sectors, especially those who work with SEND. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for interviews by practising common questions related to working with vulnerable individuals. Think about scenarios where you’ve shown care and support—these stories will make you stand out!
✨Tip Number 3
Show your passion for helping others! When you get the chance to speak with potential employers, let them know why you want to be a Passenger Assistant and how you can make a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and benefits there.
We think you need these skills to ace Passenger Assistant -WMF2642e in Kendal
Some tips for your application 🫡
Show Your Caring Side: When writing your application, let your caring nature shine through! Talk about any experiences you have that demonstrate your ability to support children or vulnerable adults. We want to see how you can make a difference in their journeys.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Passenger Assistant role.
Highlight Teamwork Skills: Since this role involves working closely with drivers, parents, and schools, make sure to mention any teamwork experience you have. We’re looking for individuals who can collaborate effectively and contribute positively to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Westmorland And Furness Council
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Passenger Assistant entails. Familiarise yourself with the responsibilities, especially around supporting children with SEND and vulnerable adults. This will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Showcase Your Caring Nature
During the interview, highlight any experiences where you've supported others, whether it's through work or volunteering. Share specific examples that demonstrate your ability to remain calm in challenging situations and how you can be a supportive presence for passengers.
✨Communicate Effectively
Since communication is key in this role, practice articulating your thoughts clearly. Be prepared to discuss how you would interact with parents, guardians, and drivers. You might even want to role-play some scenarios with a friend to get comfortable with potential questions.
✨Emphasise Teamwork Skills
This position requires working closely with drivers and other team members. Be ready to talk about your experience in team settings and how you contribute to a positive group dynamic. Mention any past roles where collaboration was essential to success.
