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- Tasks: Support the management of personal data requests and improve access processes.
- Company: Join a forward-thinking team at Westmorland and Furness Council focused on innovation.
- Benefits: Enjoy flexible working, a competitive pension, enhanced leave, and exclusive discounts.
- Why this job: Make a real impact on how customers access their personal data in a supportive environment.
- Qualifications: Experience in local authority services and strong communication skills are essential.
- Other info: Agile working options available across various council offices.
The predicted salary is between 36000 - 60000 £ per year.
About this opportunity
Have you got a background in handling requests for personal data? Are you interested in building better processes for accessing personal data?
If so, you might be interested in applying for the role of Information Governance and Disclosure Officer in Legal and Democratic Services.
The purpose of this post is to support the effective management, handling and learning from statutory requests for personal data received under UK General Data Protection Regulation (UKGDPR) Article 15 and Data Protection Act 2018 Schedule 2.
You will be part of a small, forward-thinking team that values innovation and continuous improvement. You will have the opportunity to contribute to meaningful projects that make a real difference to the way our customers access and request their personal data. We offer a supportive and inclusive work environment, with opportunities for professional development and growth. You will have a role in supporting the delivery of the council’s Information Governance Framework.
This role is agile combining home working with office-based working at any of the council’s offices:
- South Lakeland House, Kendal
- Voreda House, Penrith
- Craven House, Barrow
- There is also the facility to work from Parkhouse, Carlisle but this will be as a workbase not a contractual location
Who we are looking for…
We are specifically looking for applicants who have experience in:
- local authority services including Adult and Children’s Social Care, Revenues and Benefits, Human Resources, Enforcement and Licensing
- handling complex requests for personal data from individuals and organisations
- providing advice/guidance to customers and colleagues
- applying best practice to the development of case management systems
- designing training/communication programmes
You must have the ability to explain complex legal concepts to a variety of audiences, using appropriate communication channels and techniques, and have experience of problem solving and innovative thinking.
You will be self-motivated, adaptable, flexible and able to manage your time effectively. The ability to work in a pressurised environment, manging complex priorities and responding to competing deadlines is essential.
Ideally you will have experience of working in a large local authority and/or knowledge of local authority governance. A commitment to delivering the best possible service for the benefit of our residents and clients, is required. You must have good IT literacy skills and an ability to use electronic resources for the purpose of research is critical. You must be able to drive and travel independently between remote locations.
Other duties will include dealing with a range of matters including providing advice to officers and elected members, advising on legal implications in Committee, Council and Cabinet reports, attending Council Committees and working groups as required.
What can we offer you!
Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site. Our benefits | Careers (westmorlandandfurness.gov.uk)
Would you like to find out more?
If you have any queries about this role or would like an informal chat about this opportunity, then please contact Claire Owen by email via: .
Application and Interview information
Closing date: 27/07/2025
Interview date: 08/08/2025
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Information Governance and Disclosure Officer employer: Westmorland And Furness Council
Contact Detail:
Westmorland And Furness Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Governance and Disclosure Officer
✨Tip Number 1
Familiarise yourself with the UK General Data Protection Regulation (UKGDPR) and the Data Protection Act 2018. Understanding these regulations will not only help you in the role but also demonstrate your commitment to data governance during discussions.
✨Tip Number 2
Network with professionals in local authority services, especially those involved in social care and legal compliance. Engaging with others in the field can provide insights into best practices and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your experience in handling complex data requests and how you've improved processes in previous roles. Be ready to share specific examples that highlight your problem-solving skills and innovative thinking.
✨Tip Number 4
Showcase your IT literacy by being familiar with case management systems and electronic resources for research. Being able to discuss tools and technologies you’ve used will set you apart as a candidate who is ready to hit the ground running.
We think you need these skills to ace Information Governance and Disclosure Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Information Governance and Disclosure Officer position. Familiarise yourself with UKGDPR and the Data Protection Act 2018, as well as the specific duties mentioned in the job description.
Tailor Your CV: Highlight your relevant experience in handling personal data requests, local authority services, and any roles that required problem-solving and innovative thinking. Use specific examples to demonstrate your skills in managing complex priorities and delivering excellent service.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Discuss how your background aligns with the job requirements, particularly your experience in providing advice and guidance, and your ability to communicate complex legal concepts effectively.
Proofread and Edit: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that your documents are clear, concise, and professionally formatted to make a strong impression.
How to prepare for a job interview at Westmorland And Furness Council
✨Understand the Legal Framework
Familiarise yourself with the UK General Data Protection Regulation (UKGDPR) and the Data Protection Act 2018. Be prepared to discuss how these laws impact the handling of personal data requests, as this knowledge will demonstrate your expertise in the field.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully managed complex data requests in the past. Highlight your innovative thinking and ability to develop effective processes, as these are key attributes for the role.
✨Communicate Clearly
Practice explaining complex legal concepts in simple terms. The interviewers will be looking for your ability to communicate effectively with various audiences, so ensure you can convey your thoughts clearly and concisely.
✨Demonstrate Adaptability
Be ready to discuss how you've managed competing deadlines and priorities in a pressurised environment. Share specific instances where your adaptability and time management skills have led to successful outcomes.
