Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support sales and ensure customers have a smooth experience from sale to delivery.
- Company: Join GM Stephenson Ltd, a leading agricultural business with a strong reputation.
- Benefits: Gain valuable experience in a dynamic environment with opportunities for growth.
- Why this job: Be a key player in the sales process and make a real difference for customers.
- Qualifications: Experience in sales support or customer service, strong organisation skills required.
- Other info: Work closely with sales and operations teams in a varied and engaging role.
The predicted salary is between 30000 - 42000 £ per year.
GM Stephenson Ltd are a well-established agricultural business operating across farming, grain storage and agricultural machinery sales. In this newly created role, they are looking for an organised and proactive Customer Service & Sales Support professional to support the sales team and ensure customers receive a smooth, professional experience from sale through to delivery. This is a varied operational role combining customer service, sales administration, CRM management and stock coordination within a busy agricultural environment.
KEY RESPONSIBILITIES
- Provide sales support following machinery and equipment sales.
- Coordinate Pre-Delivery Inspections (PDI) and delivery scheduling.
- Manage CRM system, enquiries, quotes and sales pipeline.
- Maintain accurate stock listings and website updates.
- Raise and manage purchase orders and supplier communication.
- Handle customer enquiries, calls and front-office support.
- Follow up with customers after delivery to ensure satisfaction.
- Complete warranty paperwork and delivery documentation.
- Work closely with sales, workshop and yard teams to ensure smooth operations.
SKILLS & EXPERIENCE
- Essential Experience in sales support, internal sales or customer service.
- Strong organisation and administrative skills.
- CRM or sales system experience.
- Good IT skills (Office 365 or similar).
- Confident communicator.
- Full UK driving licence.
- Desirable Agricultural or machinery sector experience.
- Stock management or purchasing experience.
- Knowledge of agricultural equipment or willingness to learn.
WHY JOIN
- Varied role in a well-established agricultural business.
- Opportunity to work closely with sales, customers and operations.
- Key position supporting the end-to-end sales process.
HOW TO APPLY
To apply or for more information, speak to Becki Moore at Westmoore Recruitment. Westmoore Recruitment are an external employment agency and working in partnership with the employer. All direct applications or third-party applications will be forwarded to Westmoore Recruitment.
Locations
Sales Support & Customer Service Coordinator in Scarborough, Yorkshire employer: Westmoore Recruitment
Contact Detail:
Westmoore Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support & Customer Service Coordinator in Scarborough, Yorkshire
✨Tip Number 1
Get to know the company inside out! Research GM Stephenson Ltd and their role in the agricultural machinery sector. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give us insights into the company culture and possibly even a referral.
✨Tip Number 3
Prepare for the interview by practising common questions related to sales support and customer service. Think about how your skills align with the responsibilities listed in the job description.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re keen on the role. Plus, it keeps you on their radar!
We think you need these skills to ace Sales Support & Customer Service Coordinator in Scarborough, Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales support and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess and CRM experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Support & Customer Service Coordinator role. Share specific examples of how you've provided excellent customer service or supported sales teams in the past.
Show Off Your IT Skills: Since good IT skills are essential for this role, mention any experience you have with Office 365 or similar tools. We love seeing candidates who are tech-savvy and can manage CRM systems effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at GM Stephenson Ltd!
How to prepare for a job interview at Westmoore Recruitment
✨Know Your Stuff
Familiarise yourself with GM Stephenson Ltd and their operations in agricultural machinery. Understand their products, services, and the overall market. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Organisational Skills
Since the role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised tasks and ensured smooth operations.
✨Demonstrate Customer Service Excellence
Prepare to share specific instances where you provided outstanding customer service. Highlight your communication skills and how you handled challenging situations, as this role heavily relies on ensuring customer satisfaction throughout the sales process.
✨Get Comfortable with CRM Systems
Brush up on your knowledge of CRM systems and be ready to discuss your experience with them. If you have used any specific software, mention it and explain how you utilised it to manage sales pipelines or customer interactions effectively.