Sports Centre Duty Manager

Sports Centre Duty Manager

Full-Time 37409 - 37409 £ / year (est.) No working from home possible
Westminster School

At a Glance

  • Tasks: Manage the Sports Centre, ensuring smooth operations and excellent customer service.
  • Company: Join a passionate school dedicated to health, safety, and top-notch service.
  • Benefits: Competitive salary, term-time hours, and a vibrant work environment.
  • Other info: Dynamic role with opportunities for growth in a state-of-the-art sports centre.
  • Why this job: Be part of an exciting sports facility and make a real difference in the community.
  • Qualifications: Strong organisational and communication skills are essential.

The predicted salary is between 37409 - 37409 £ per year.

We are looking for a reliable and customer-focused individual to join our Sports Centre Team. You will be working for a school that is passionate about providing pupils and clients with the highest standards of health and safety, as well as customer service. The Sports Centre has high occupancy throughout the year, so excellent organisation and communication skills are essential.

You will work with and report to the Sports Centre General Manager to ensure the operation of the Sports Centre runs smoothly, safely and efficiently. You will also actively contribute to maximising profit from commercial non-school activities.

The Sports Centre Lawrence Hall currently provides a spectacular home for our Sports Centre. A five-court sports hall dominates the lower floor and is complemented by a high-spec climbing wall down the full length of one side. Areas for fencing and other activities run down the other side of the sports hall. Across the other floors you will find a brand-new free-weights room, a well-resourced Fitness Suite, excellent land training facilities for rowing, a studio and a dojo. In addition to this are extensive catering facilities and a café area.

The Sports Centre also works with the Commercial Director and Westminster School Enterprise Limited (WSEL) with their commercial enterprises.

Location: Vincent Square – Westminster School

Hours of work: 44 hours per week (term-time only + one additional week) including a one hour unpaid lunch break, as detailed below:

  • Mondays to Fridays on a shift pattern between 7am and 10:30pm
  • Saturdays on a shift pattern between 7am and 8pm, except Exeat weekends

Contract: full-time (term-time only)

Salary: £29,665.34 (actual) equating to a full-time equivalent of £37,409 per annum.

Sports Centre Duty Manager employer: Westminster School

Join our dynamic Sports Centre team at Westminster School, where we prioritise health, safety, and exceptional customer service. With state-of-the-art facilities and a supportive work culture, we offer ample opportunities for professional growth and development, making it an ideal environment for those passionate about sports and community engagement.

Westminster School

Contact Details:

Westminster School Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Sports Centre Duty Manager

Tip Number 1

Get to know the Sports Centre inside out! Familiarise yourself with the facilities and services we offer. This way, when you chat with us during the interview, you can show off your knowledge and passion for what we do.

Tip Number 2

Practice your communication skills! Since we're all about customer service, being able to clearly express your ideas and listen actively is key. Try role-playing common scenarios you might face in the role to boost your confidence.

Tip Number 3

Network like a pro! Connect with current or former staff members on LinkedIn or at local events. They can give you insider tips about working with us and might even put in a good word for you!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at the Sports Centre.

We think you need these skills to ace Sports Centre Duty Manager

Customer Service
Organisation Skills
Communication Skills
Health and Safety Standards
Operational Management
Profit Maximisation
Team Collaboration

Some tips for your application 🫡

Show Your Customer Focus:Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to ensure clients are happy, as this is key for the Sports Centre role.

Demonstrate Organisation Skills:Since the Sports Centre is busy all year round, it's crucial to showcase your organisational skills. Share examples of how you've managed multiple tasks or events efficiently in your previous roles.

Communicate Clearly:Effective communication is a must for this position. In your written application, be clear and concise. Use straightforward language to convey your ideas and experiences, so we can easily see your fit for the team.

Apply Through Our Website:We encourage you to apply directly through our website. This way, you’ll ensure your application reaches us quickly and you can keep track of your application status easily!

How to prepare for a job interview at Westminster School

Know Your Stuff

Make sure you’re familiar with the Sports Centre's facilities and services. Research the climbing wall, fitness suite, and other areas mentioned in the job description. This shows your genuine interest and helps you answer questions more confidently.

Show Off Your Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went above and beyond for clients. This is crucial since the role focuses heavily on customer satisfaction.

Demonstrate Your Organisational Skills

Be ready to discuss how you manage multiple tasks and prioritise effectively. You might be asked about handling busy periods at the Sports Centre, so have a few strategies in mind that showcase your organisational prowess.

Ask Smart Questions

Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, upcoming projects, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the position is right for you.