School Business and Systems Analyst

Location: London

Salary: £48,000 – £52,000 per annum, depending on experience

Working Hours: 35 hours per week, between the operational hours of 08:00 - 18:00, Monday to Friday. Specific hours can be agreed with the line manager for this role.

We are seeking a hands-on Business Analyst to support the continued development of the School’s core systems and data capability. The school has a mix of in-house developed and commercial systems, with a strategy to lead with Cloud First and Software as a Service where possible. You will work across the School’s information systems and data platforms, and develop clear business cases and agreed functional specifications, ensuring systems support and improve School processes. This includes administrative and support areas such as Finance, Estates, and Health and Safety, as well as academic and pastoral areas including Safeguarding, Teaching and Learning, Admissions, Wellbeing and Trips. You will also work closely with the HRIS Administrator and Data Analyst for HR and Payroll processes. There is also a focus on systems selection and integration, process improvement, and effective use of data.

You will take a lead role in:

• Identifying, understanding and documenting the school’s systems requirements, used to guide and evaluate systems selection.
• Working with and supporting staff to manage systems change.
• Leading implementation of new systems, including supporting the users to obtain maximum benefit.
• Ensuring systems compatibility and integration is managed, supporting a ‘single source of truth’ data approach.
• Improving process efficiency and reducing manual or fragmented workflows.
• Ensuring systems are well used and aligned to the School’s needs.
• Improving data quality, reporting and insight to support decision-making.
• Helping to strengthen integration between SaaS platforms and in-house systems.

Reporting to the Director of IT, you will work closely with academic and support staff, IT colleagues and third-party suppliers to deliver improvements to systems and processes. You will act as the bridge between users and technical teams, ensuring requirements are clearly understood and solutions deliver practical benefit. Excellent communication skills are therefore essential for this role.

Due to the nature of this role, you will be required to work on site at our main site in Dean’s Yard and our linked prep school, Westminster Under School, as required.

Role Responsibilities:

• Business Analysis and Requirements Definition
  • Engage with academic and support staff to understand objectives, challenges and operational needs.
  • Analyse processes, systems and data flows to identify inefficiencies, risks and opportunities.
  • Elicit, document and manage business, functional and non-functional requirements using appropriate techniques (e.g. workshops, interviews, process mapping).
  • Produce clear artefacts including business cases, requirements specifications, process maps and impact assessments.
  • Ensure requirements reflect safeguarding, data protection, information security and regulatory needs.
  • Support system evaluation and selection activity.
• Stakeholder Engagement and Communication
  • Build strong working relationships across the School, acting as a trusted point of contact.
  • Communicate clearly with technical and non-technical audiences, tailoring approach as needed.
  • Facilitate workshops and discussions to drive clarity, alignment and decision-making.
  • Ensure stakeholders are engaged, informed and appropriately challenge solutions.
• Change and Project Delivery
  • Support projects from discovery through to delivery and post-implementation review.
  • Work with project managers and technical leads to ensure solutions meet agreed requirements.
  • Contribute to options appraisal, benefits realisation and risk management.
  • Support user acceptance testing (UAT), including planning, coordination and defect resolution.
  • Contribute to change activities such as communications, training materials and user guidance.
• Data, Reporting and Insight
  • Define data and reporting requirements to support operational and strategic decision-making.
  • Support improvements in data quality, standards and information flows between systems.
  • Work with technical teams to ensure reporting and dashboards are accurate and user-focused.
• Governance and Continuous Improvement
  • Promote consistent business analysis standards, templates and ways of working.
  • Maintain clear documentation and audit trails for decisions and changes.
  • Identify and drive opportunities to improve processes, systems and service delivery.
  • Support post-implementation reviews to capture outcomes and lessons learned.

This is a full-time role of 35 hours per week, with a one-hour unpaid lunch break each day. Working hours are typically 9:00 to 17:00. Occasional flexibility may be required to support key project milestones or stakeholder availability. Where additional hours are agreed in advance, time off in lieu may be granted in line with School policy.

We are an equal opportunities employer. We therefore encourage candidates to apply irrespective of age, disability, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender identity, sex or sexual orientation.

Safeguarding and Child Protection

Westminster School is committed to safeguarding and promoting the welfare of children. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.

Working at Westminster

Westminster School is a busy, purposeful and vibrant place to be and an excellent workplace. The community is made up of around 750 pupils, 120 teaching staff and 108 support staff. Our staff are friendly and welcoming, and all newcomers quickly become part of the rhythm of life here. There is a real sense of community here as, being a boarding school many members of staff and pupils live on site and the School’s premises are very much treated as a home away from home.

At Westminster we will always select the best candidate for every position. We do know, however, that we can only truly choose the best person on every occasion if a broad and diverse pool of candidates see the job advertised and are encouraged to apply. As such, we continue to work on how our job roles are encountered, and particularly welcome applications from groups who have traditionally been underrepresented here. Westminster School is for everyone, regardless of gender, ethnicity, sexual orientation or any other protected characteristic. We hope you are encouraged to apply.

The School

Westminster School is an independent day and boarding school for boys aged 13-18 and girls aged 16-18, with a long history, a distinctive ethos, and a unique sense of place in the very heart of London. Pupils achieve exceptional examination results and entrance to some of the top universities in the world. It is a busy, passionate and purposeful place where independent and deep thinking is enjoyed, encouraged and respected by all, and where holistic excellence is nurtured and valued.