Sports Centre Duty Manager in London

Sports Centre Duty Manager in London

London Full-Time 37409 - 37409 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage the Sports Centre, ensuring smooth operations and excellent customer service.
  • Company: Join a prestigious independent school with a vibrant community.
  • Benefits: Enjoy a competitive salary, generous pension, free meals, and access to leisure facilities.
  • Other info: Flexible hours and opportunities for personal growth in a supportive environment.
  • Why this job: Be part of a dynamic team and make a real impact on students' health and fitness.
  • Qualifications: Strong organisational and communication skills; customer-focused attitude.

The predicted salary is between 37409 - 37409 £ per year.

Job Introduction

Required from: September 2026

Location: Vincent Square - Westminster School

Hours of work: 44 hours per week (term-time only + one additional week) including a one hour unpaid lunch break, as detailed below:

  • Mondays to Fridays on a shift pattern between 7am and 10:30pm
  • Saturdays on a shift pattern between 7am and 8pm, except Exeat weekends

Contract: full-time (term-time only)

Salary: £29,665.34 (actual) equating to a full-time equivalent of £37,409 per annum.

Benefits include:

  • Generous School pension scheme
  • Free access to the School's leisure facilities, including a fitness gym (restricted hours).
  • Cycle to Work Scheme and season ticket loans following completion of our standard probation period
  • Private medical insurance (opt in)

Free school meals are also available when on-site during working hours for the role.

The deadline for applications is 09:00 on Monday 8th June 2026. In-person interviews will take place shortly after the closing date.

We are looking for a reliable and customer-focused individual to join our Sports Centre Team. You will be working for a reputable independent school, that is passionate about providing pupils and clients with the highest standards of health and safety, as well as customer service.

The Sports Centre has high occupancy throughout the year, so excellent organisation and communication skills are essential. You will work with and report to the Sports Centre General Manager to ensure the operation of the Sports Centre runs smoothly, safely and efficiently. You will also actively contribute to maximising profit from commercial non-school activities.

The Sports Centre

Lawrence Hall currently provides a spectacular home for our Sports Centre. A five-court sports hall dominates the lower floor and is complemented by a high-spec climbing wall down the full length of one side. Areas for fencing and other activities run down the other side of the sports hall. Across the other floors you will find a brand-new free-weights room, a well-resourced Fitness Suite, excellent land training facilities for rowing, a studio and a dojo. In addition to this are extensive catering facilities and a café area. The Sports Centre also works with the Commercial Director and Westminster School Enterprise Limited (WSEL) with their commercial enterprises.

Key duties

  • Assist in the development of the Sports Centre, with a view to providing the highest levels of service to Westminster School pupils and teaching staff as well as to Westminster Under School;
  • Meet and greet staff, pupils, parents and clients at reception as required
  • Maintain the provision of a safe, friendly and welcoming environment with the highest possible standards of customer care at all times;
  • Oversee the safe and efficient operation of the Schools' sports activities. This includes setting up / down sports equipment and the opening and closing of the facilities;
  • Provide supervision to pupils in the fitness suite;
  • Ensure all working practices are carried out safely and in accordance with best practice and legislative requirements;
  • Ensure that the building is secure and in a clean / presentable state at all times;
  • Maintain accurate records and carry out administrative duties, as appropriate;
  • Deputise for the Sports Centre General Manager in their absence;
  • Undertake any other duties as may be reasonably required;
  • Support WSEL in the delivery of external events.
  • Monitor and supervise sports centre activities with the help of CCTV
  • Assist with any other ad-hoc internal projects and events as required from time to time by line manager, providing support to the immediate and wider School team
  • Flexibility in work hours, including early shifts, late shifts and weekend as required.

Equal Opportunities

We are an equal opportunities employer. We therefore encourage candidates to apply irrespective of age, disability, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender identity, sex or sexual orientation.

Safeguarding and Child Protection

Westminster School is committed to safeguarding and promoting the welfare of children. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.

Working at Westminster

Westminster School is a busy, purposeful and vibrant place to be and an excellent workplace. The community is made up of around 750 pupils, 120 teaching staff and 108 support staff. Our staff are friendly and welcoming, and all newcomers quickly become part of the rhythm of life here. There is a real sense of community here as, being a boarding school many members of staff and pupils live on site and the School's premises are very much treated as a home away from home. School life starts before breakfast and continues way beyond the working day; as a result, there is always a lively atmosphere in and around School and always someone to share a tea and biscuit with in the Common Room. Support staff as much as teaching staff are encouraged to embrace the School's day-to-day activities, whether that be attending an evening concert or a morning service in the Abbey.

At Westminster we will always select the best candidate for every position. We do know, however, that we can only truly choose the best person on every occasion if a broad and diverse pool of candidates see the job advertised and are encouraged to apply. As such, we continue to work on how our job roles are encountered, and particularly welcome applications from groups who have traditionally been underrepresented here. Westminster School is for everyone, regardless of gender, ethnicity, sexual orientation or any other protected characteristic. We hope you are encouraged to apply.

The School

Westminster School is an independent day and boarding school for boys aged 13-18 and girls aged 16-18, with a long history, a distinctive ethos, and a unique sense of place in the very heart of London. Pupils achieve exceptional examination results and entrance to some of the top universities in the world. It is a busy, passionate and purposeful place where independent and deep thinking is enjoyed, encouraged and respected by all, and where holistic excellence is nurtured and valued. While the School is one of the foremost centres of academic excellence in the country, its commitment to academic life does not make it a hothouse for passing examinations. Pupils' success at examinations and entry to leading universities is instead a result of their enjoyment of academic enquiry, debate and search for explanation, well beyond published syllabuses. Pupils are intellectually, socially, ethically and politically engaged and our aim is to ensure that their enthusiasm for learning is developed further, allowing them to take full advantage of the opportunities presented to them in the future. At Westminster, pupils have the freedom to lead on projects outside of the classroom and embrace a whole range of extra-curricular activities and interests. A host of pupil-led societies take place every week at the School, often with expert guest speakers, and pupils can choose to study an additional language, play an instrument or two, volunteer in local primary schools, row along the Thames, take part in plays and musicals, and much more. The School's ethos resides in the enduring values of the liberal tradition reflected in the 1560 Charter of Westminster's Elizabethan foundation, where it is stated that: 'the youth which is growing to manhood, as tender shoots in the wood of our state, shall be liberally instructed in good books to the greater honour of the state'. Whilst academic and cultural attainments are highly prized at Westminster, the School is fully committed also to each pupil's spiritual, moral, emotional and physical development.

Sports Centre Duty Manager in London employer: Westminster Opera Co.

Westminster School is an exceptional employer, offering a vibrant and supportive work environment where staff are valued as integral members of the community. With generous benefits such as a school pension scheme, private medical insurance, and free access to leisure facilities, employees can thrive both personally and professionally. The school's commitment to fostering a sense of belonging and encouraging participation in school activities ensures that every team member feels connected and engaged in their role.

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Contact Details:

Westminster Opera Co. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Sports Centre Duty Manager in London

Tip Number 1

Network like a pro! Reach out to your connections in the sports and education sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for that interview! Research Westminster School and its values. Be ready to discuss how your skills align with their commitment to high standards of customer service and safety.

Tip Number 3

Show off your organisational skills! Bring examples of how you've successfully managed busy environments or events in the past. This will demonstrate your ability to keep the Sports Centre running smoothly.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Westminster School.

We think you need these skills to ace Sports Centre Duty Manager in London

Customer Service
Organisation Skills
Communication Skills
Health and Safety Awareness
Administrative Skills
Supervisory Skills
Flexibility

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Sports Centre Duty Manager. We want to see how you can contribute to our vibrant community at Westminster School!

Showcase Your Customer Service Skills:Since this role is all about providing top-notch customer service, share specific examples of how you've excelled in similar situations. We love hearing about your experiences that demonstrate your ability to create a welcoming environment.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications quickly!

Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Westminster Opera Co.

Know the Centre Inside Out

Before your interview, take some time to research the Sports Centre and its facilities. Familiarise yourself with the types of activities offered, the layout of the building, and any recent developments. This will not only show your genuine interest but also help you answer questions more confidently.

Showcase Your Customer Service Skills

As a Sports Centre Duty Manager, you'll be interacting with a variety of people. Prepare examples from your past experiences where you've provided excellent customer service or resolved conflicts. Highlighting these skills will demonstrate that you're the right fit for maintaining a welcoming environment.

Emphasise Organisation and Communication

Given the busy nature of the Sports Centre, it's crucial to showcase your organisational and communication skills. Think of specific instances where you've successfully managed multiple tasks or communicated effectively with a team. This will reassure the interviewers that you can handle the demands of the role.

Be Ready for Scenario Questions

Expect scenario-based questions during your interview. Prepare for situations like handling an emergency, managing a busy shift, or dealing with difficult clients. Practising your responses will help you think on your feet and demonstrate your problem-solving abilities.