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- Tasks: Provide concierge services, greet visitors, and manage calls in a vibrant community.
- Company: Westminster St. Augustine, a supportive Life Care Community.
- Benefits: Flexible hours, paid time off, scholarships, and employee assistance programmes.
- Why this job: Join a caring team and make a difference in residents' lives while gaining valuable experience.
- Qualifications: High school diploma and some experience in customer service or administration.
- Other info: Great opportunity for personal growth and community engagement.
The predicted salary is between 12 - 15 £ per hour.
Located in the heart of World Golf Village, Westminster St. Augustine, a Life Care Community, is currently accepting applications for part-time Receptionist in our Resident Services Department for the evening and weekend shifts. This individual will provide concierge services to our Residents, greet and direct visitors, operate the telephone switchboard to relay incoming, outgoing and interoffice calls and monitor the public address and Resident alerting system. As part of the Westminster Family, this position is a vital part of our Resident Services Team.
We Offer:
- Employee Assistance Program (EAP)– free counseling for team members and their families
- Paid Time Off (PTO hrs can be sold in 20 hr increments as long as 80 hrs remain afterwards)
- 403(b) Retirement Plan
- Resident Scholarship Program to assist in furthering education (after 3 months)
- Free Flu Shots and Hepatitis B Vaccinations
- Discounted meals
- Resident Christmas Fund for Team Members
- Tickets at Work – discount pricing on travel and entertainment options
ESSENTIAL JOB FUNCTIONS:
The Receptionist must comply with all applicable rules, policies, standards, and guidelines related to employment with Westminster Services and its communities including:
- Answering incoming calls on a multi-line phone system. Receive, direct and relay telephone and fax messages.
- Answering visitors’ inquiries about the community and directing them to their destination.
- Sorting and handing out incoming US Mail. Receive incoming packages from couriers, such as FedEx and UPS.
- Provide administrative support as assigned by management.
- Manage the Point-of-Service for payment of special events as designated by management.
- Setting appointments, filing, records keeping, keyboarding/data entry and performing a variety of other office tasks as assigned by management.
ESSENTIAL QUALIFICATIONS:
Education and Experience:
- High school diploma or general education degree (GED); and three months related experience and/or training; or equivalent combination of education and experience.
Physical and Environmental Requirements: The physical activities of this position involve: Balancing, Kneeling, Reaching, Crouching, Pulling, Standing, Manual Dexterity, Pushing, Stooping, Grasping Lifting up to 40lbs.
Sensory and Environmental Requirements: The physical activities of this position involve: Feeling, Smelling, Hearing, Speaking, Seeing. An individual in this position will be exposed to: Inside/Outside environmental conditions, Bloodborne pathogens, respiratory infections. Must be able to cope with mental and emotional stress of this position.
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Concierge Receptionist — Evenings/Weekends in Resident Services employer: Westminster Communities Of Florida
Contact Detail:
Westminster Communities Of Florida Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge Receptionist — Evenings/Weekends in Resident Services
✨Tip Number 1
Get to know the company culture! Before your interview, check out Westminster's social media pages. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your greeting skills! As a Concierge Receptionist, first impressions matter. Role-play with a friend or family member to nail down how you'll greet visitors and handle phone calls.
✨Tip Number 3
Be ready to showcase your multitasking abilities! During the interview, share examples of how you've juggled multiple tasks in previous roles. This will highlight your organisational skills, which are key for this position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Westminster Family.
We think you need these skills to ace Concierge Receptionist — Evenings/Weekends in Resident Services
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly tone can really help us picture you as part of our team.
Tailor Your Application: Make sure to customise your application for the Concierge Receptionist role. Highlight any relevant experience you have in customer service or administrative tasks. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the good stuff. This helps us quickly understand why you’d be a great fit for our Resident Services Team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can check out more about our culture while you’re there!
How to prepare for a job interview at Westminster Communities Of Florida
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Concierge Receptionist. Familiarise yourself with tasks like answering multi-line phone systems and managing visitor inquiries. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your People Skills
As a Concierge Receptionist, you'll be interacting with residents and visitors regularly. Prepare examples of how you've successfully handled customer service situations in the past. Highlight your ability to remain calm under pressure and your knack for making people feel welcome.
✨Practice Common Interview Questions
Anticipate questions related to your experience and how it aligns with the job description. Be ready to discuss your previous roles, especially any administrative support or reception duties. Practising your responses can help you feel more confident during the actual interview.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the interview. A smart appearance shows that you take the opportunity seriously and respect the company culture at Westminster St. Augustine.